#1
Palmetto Commercial Services
“Mike has one of the biggest hearts in senior services! I highly recommend him and his crew. Thank you, Mike for having the heart to serve others!” — Google review
Experts Reviews · 2026 Ratings
The Best Apartment Cleaning Services in Columbia, SC
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
$253typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
1.6%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
From 30,406 Google reviews of 114 top-rated apartment cleaning services nationwide; 10 of them in Columbia, SC. Updated November 5, 2026.
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Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of apartment cleaning services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Combat Cleaning Service LLCColumbia, SC | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Craft & service penalty99−0.1Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAA–A– | 5.00 | — |
| 2 | Palmetto Commercial ServicesColumbia, SC | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — |
| 3 |  Sparkle and Shine Cleaning CompanyColumbia, SC | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.97 | — |
| 4 |  Serene Spaces Home CleaningColumbia, SC | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%85+12.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $143 |
| 5 |  Sweep Dreams CleaningColumbia, SC | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%79+11.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–BAA | 4.95 | $437 |
| 6 |  Deserved Comfort House CleaningColumbia, SC | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAA | 4.93 | $206 |
| 7 | The Cleaning Authority - West ColumbiaColumbia, SC | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty82−1.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.81 | $153 |
| 8 |  CottageCare ColumbiaColumbia, SC | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty71−2.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABBAAA | 4.72 | $180 |
| 9 |  Clean & Fresh, LLC DBA : Fresh Clean WaveColumbia, SC | B 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%72+17.5Value 14%86+12.2Replies to reviews 7%76+5.4Craft & service penalty69−3.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABBAAB | 4.78 | — |
| 10 |  Olga's Magic CleanersColumbia, SC | B 64How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%48+11.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty66−3.4Momentum penalty70−3Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCBABA | 4.78 | $614 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Standard cleaning | $158 | $189 | $253 | 98% |
| Deep clean | $271 | $353 | $465 | 98% |
| General housekeeping | $146 | $189 | $277 | 98% |
| Interior & exterior window cleaning | $153 | $233 | $360 | 99% |
| Moving-related cleaning | $297 | $371 | $490 | 96% |
| Carpet steam cleaning | $158 | $224 | $327 | 98% |
| General carpet cleaning | $189 | $265 | $340 | 97% |
| Upholstery cleaning | $170 | $243 | $347 | 99% |
| Area rug cleaning | $158 | $196 | $460 | 98% |
| Office & workplace cleaning | $132 | $176 | $227 | 99% |
| Carpet cleaning | $139 | $186 | $272 | 98% |
| Move-out cleaning | $263 | $309 | $360 | 100% |
Apartment Cleaning Services in Columbia, SC at a glance
How the 10 apartment cleaning services we rated in Columbia, SC compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A880%
- Grade B220%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up660%
- 4.80–4.89★110%
- 4.60–4.79★330%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality5,87723%
- Professionalism5,86523%
- Responsiveness4,77319%
- Punctuality4,70718%
- Value4,23117%
Was the price fair?
All price verdicts left with reviews.
- Great price1,68732%
- Reasonable3,21462%
- Overpriced1292%
- Not sure1924%
Price verdicts by year
Share calling it great / reasonable / overpriced.
2025
2026
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated apartment cleaning services in Columbia, SC average 4.9★ on Google across 1,672 reviews. Palmetto Commercial Services has the top rating (5.0★), and Deserved Comfort House Cleaning has the most reviews (355). Updated November 4, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (1,672 reviews combined) and currently operating. Request a call back and the company will phone you directly.
#2
Deserved Comfort House Cleaning
“Tammy came to our house today for the very first time and did such a wonderful thorough job. Looks like I could eat off of the floor would definitely want her back. Leah G” — Google review
#3
Sparkle and Shine Cleaning Company
“Libby and her staff does an outstanding job cleaning our business! Our building is an older facility that needed a lot of attention when we moved in. Her staff did an amazing job on the initial cleaning, as well as…” — Google review
#4
Sweep Dreams Cleaning
“Wonderful experience, very clean and smells great.. everything organized, she really went above and beyond my expectations. I am truly thankful.” — Google review
#5
Combat Cleaning Service LLC
“What stood out most was their professionalism and dedication to quality service. They were efficient, respectful, and made the entire process stress-free. It’s clear they take pride in their work, and it definitely…” — Google review
#6
The Cleaning Authority - West Columbia
“May and Ashley were thorough, quiet and professional. They did a great job and made my house even smell better. We are off to a great start!” — Google review
#7
Olga's Magic Cleaners
“Olga's Magic Cleaners did a great job with the move out cleaning I needed done. They were responsive and clear in their communication and the end result was exactly what we were looking for.” — Google review
#8
Clean & Fresh, LLC DBA : Fresh Clean Wave
“Hired Clean & Fresh to perform a pre-move in cleaning for a property I manage. They were prompt, professional, and did not miss a spot. They even cleaned light fixtures. The house sparkled and smell fresh upon the…” — Google review
#9
Serene Spaces Home Cleaning
“Loved the experience with Serene Spaces! I booked in preparation for hosting company and it made life so much easier. Justa did a great job. Would definitely book again!” — Google review
#10
CottageCare Columbia
“I am so happy to find these two miracle women. Not only are they friendly and funny, they cleaned my house so well that it could be featured in House Beautiful. Elaine and Angie are exceptional!!” — Google review
How we pick apartment cleaning services in Columbia
We scan Google Maps for apartment cleaning service listings in and around Columbia, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Frequently asked questions
Who is the highest-rated apartment cleaning service in Columbia?
Palmetto Commercial Services has the highest Google rating on our Columbia list: 5.0 out of 5 from 127 reviews (as of November 4, 2026).
Which apartment cleaning service in Columbia has the most reviews?
Deserved Comfort House Cleaning has the most Google reviews among the companies listed here: 355, with a 4.9★ average.
How are these apartment cleaning services chosen?
Only open Columbia-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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