Sweep Dreams Cleaning logo

Sweep Dreams Cleaning

House cleaning service · Columbia, SC · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%79+11.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 114 apartment cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 52%
4.9 ★★★★★ 241 Google reviews · 24 photos
98%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$437typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Sweep Dreams Cleaning at a glance

Google reviewers rate Sweep Dreams Cleaning 4.9 out of 5 based on 241 reviews, with the owner responding to all feedback. Customers frequently praise the team for punctuality, thorough attention to detail, and clear communication during deep cleans and move-out services. However, some low-star reviews criticize the booking process and note that single cleaners sometimes took excessive time to complete jobs or missed specific areas.

  • Google rating: 4.9 out of 5 from 241 reviews (98% five-star).
  • Reviews on this page: 241 Google reviews (217 with written comments, 6 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Apartment Cleaning Service serving Columbia, South Carolina.

Data from Google, last updated November 4, 2026.

Score profile vs other apartment cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

Satisfaction94Reliability92Craft & service–Value79Momentum100Replies to reviews100Satisfaction: 94 (median 93)Reliability: 92 (median 94)Value: 79 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 84)
Sweep Dreams CleaningApartment Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sweep Dreams Cleaning: 94/100 on this factor. Category median: 93.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sweep Dreams Cleaning: 92/100 on this factor. Category median: 94.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sweep Dreams Cleaning: 79/100 on this factor. Category median: 100.B
79
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sweep Dreams Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sweep Dreams Cleaning: 100/100 on this factor. Category median: 84.A
100

Bar = this company · dark tick = category median.

Star ratings

241 Google reviews we collected

  • 5 stars23798%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 217 written reviews

  • Praise38998%
  • Complaints72%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price618%
  • Reasonable2576%
  • Overpriced13%
  • Not sure13%
$437+73% vs typical apartment cleaning services

Middle half of what 28 customers paid ($340–$705) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results14737%
  • Staff & attitude8221%
  • Would recommend6917%
  • Speed & response5614%
  • Communication205%
  • Price & value154%
  • Honesty & trust72%

What customers talk about

We read 217 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The attention to detail is incredible and great customer service.”
  • “The cleaners who came to my home were very nice, and provided a quick and efficient service”
  • “Thank you so much & I highly recommend you use them!”
    “I’d highly recommend to find a different cleaning service.”
  • “The ladies showed up on time and did a fantastic job cleaning our house.”
  • “She was very detail-oriented and communicative throughout the process.”
  • “The Sweep Dreams team really came through for me at both the last minute, and with a reasonable price.”
  • “She was so kind, friendly, and easy to talk to, and we immediately felt comfortable and trusted her in our home.”

People customers mention

  • Ashley 9 reviews
  • Hunter 9 reviews
  • Nikki 5 reviews
  • Stephanie 4 reviews
  • Stella 4 reviews
  • Lauren 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sweep Dreams Cleaning for 3 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Dale9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Amazing company. The attention to detail is incredible and great customer service.

Paid $500+Great priceMoving-related cleaning
catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Wonderful experience, very clean and smells great.. everything organized, she really went above and beyond my expectations. I am truly thankful.

Paid $50–100Great priceDeep clean
MichelleLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Communication is great. Cleaning service with the ladies were wonderful, the house looks and smells great and is ready for the market!

Paid $500+Reasonable priceDeep clean
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was so pleased at the results!. My house was in desperate need of a deep cleaning. Looks great!

Paid $500+Great priceDeep clean
Andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nikki did a great job and has a great personality. I enjoyed her work ethic and she does her job well.

Paid $250–300Reasonable priceDeep clean
Paige4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joanna did a fantastic job on our home! She went over and beyond anything we could’ve ever asked for. Thank you so much for the quick response time too!!!

Paid $350–400Reasonable priceDeep clean

Photos

Customer reviews

4.9 ★★★★★ 241 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dale Boiter9 reviewsTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing company. The attention to detail is incredible and great customer service.

  • Price assessment: Great price
  • Price: $500+
  • Services: Moving-related cleaning
Response from the owner · 5 days ago

Thank you for leaving a review, Dale!

Theresa Murph2 reviewsTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The cleaners who came to my home were very nice, and provided a quick and efficient service

Response from the owner · a week ago

Thank you for leaving a review, Theresa!

Bryn Eddy4 reviewsTotal number of Google reviews Bryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job!

Response from the owner · a week ago

Thank you leaving a review,Bryn!

Stacey Lutkoski5 reviewsTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marisol and Stephanie did an amazing job deep cleaning our home. It is spotless.

  • Services: Deep clean
Response from the owner · a week ago

Thanks for the kind review, Stacey!

Christian Kelter1 reviewTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very convenient booking and very thorough cleaning, made my place the cleanest it has been in years

Response from the owner · 2 weeks ago

Thanks for the kind review, Christian!

catherine williams5 reviewsTotal number of Google reviews catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful experience, very clean and smells great.. everything organized, she really went above and beyond my expectations. I am truly thankful.

  • Price assessment: Great price
  • Price: $50–100
  • Services: Deep clean
Response from the owner · 2 weeks ago

Thanks for the kind review, Catherine!

Belinda IrbyLocal Guide · 33 reviewsTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

New Review Oct. 2026 Stella was awesome. She arrived on time and did a great job. She was very personable and worked nonstop to ensure all my needs were met. She made sure I was satisfied before she left. Thank you Stella. Ashley arrived on time and completed all cleaning promptly and as requested. She was great to talk with doing the process. Thank you Ashkey for a job well done.

Response from the owner · 10 months ago

Thank you for the great review, Belinda! We’re glad Ashley did an excellent job. We appreciate your support!

Michelle York NewmanLocal Guide · 33 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Communication is great. Cleaning service with the ladies were wonderful, the house looks and smells great and is ready for the market!

  • Price assessment: Reasonable price
  • Price: $500+
  • Services: Deep clean
Response from the owner · 4 weeks ago

Thanks for the kind review, Michelle!

Mauduin10 reviewsTotal number of Google reviews Mauduin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Sweep Dreams team really came through for me at both the last minute, and with a reasonable price. I will happy to give them a call again for my next project.

  • Price assessment: Reasonable price
  • Services: Moving-related cleaning
Response from the owner · a month ago

Thanks for the kind review, Mauduin!

Lynn Braziel3 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was so pleased at the results!. My house was in desperate need of a deep cleaning. Looks great!

  • Price assessment: Great price
  • Price: $500+
  • Services: Deep clean
Response from the owner · a month ago

Thanks for the kind review, Lynn!

Sweep Dreams Cleaning on Google Maps →

Business details