Gutter cleaning service · Fresno, CA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%99+7Momentum penalty45−5.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#126 of 159 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 21%
4.9★★★★★175 Google reviews · 24 photos
96%five-star reviews
4.20★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that Clean and Shine Services handles gutter cleaning, solar panel maintenance, and bird proofing with punctuality, detailed work, and responsive communication via text or email. Positive feedback highlights professional staff, fair estimates, and effective long-term results for pest control. A recurring criticism involves instances where workers arrived without prior contact or provided incomplete documentation, leading to disputes over property damage and difficulty reaching customer service for resolution.
Google rating: 4.9 out of 5 from 175 reviews (96% five-star).
Reviews on this page: 175 Google reviews (160 with written comments, 15 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 28, 2026.
Service: House Cleaning Service serving Fresno, California.
Data from Google, last updated November 1, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Clean and Shine ServicesHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean and Shine Services: 88/100 on this factor. Category median: 92.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean and Shine Services: 82/100 on this factor. Category median: 90.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clean and Shine Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean and Shine Services: 45/100 on this factor. Category median: 100.C
45
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clean and Shine Services: 99/100 on this factor. Category median: 86.A
99
Bar = this company · dark tick = category median.
Star ratings
175 Google reviews we collected
4.9of 5
5 stars16896%
4 stars42%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 160 written reviews
98%praise
Praise33098%
Complaints62%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price660%
Reasonable440%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7823%
Speed & response7623%
Staff & attitude6820%
Would recommend6218%
Price & value3310%
Communication165%
Honesty & trust31%
What customers talk about
We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Clean and Shine did an excellent job on my gutters on March 6th, 2026.”
“Did a terrible job on my roof.”
“Clean and Shine provided a prompt and fair estimate.”
“The crew is always detailed, respectful of our home, and super friendly.”
“I would recommend Clean and Shine to anyone looking for the best Gutter Cleaning in Fresno, or any other service they offer.”
“Information has been handed off to the builder and forwarded to residents as a company to stay away from.”
“Noah was an amazing representative who got us a great deal!”
“It's pricey, but they did a great job and communicated very well.”
“Communication was then conducted via text message which was very convenient.”
“This business has remained consistent with great customer service, and professional and reliable service.”
People customers mention
Steve7 reviews
Job3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Clean and Shine Services for 3 kinds of job. Pick one to see what they paid and said.
MMaricelaLocal Guide · 60 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I recently had them clean and pigeon proof the solar panel on my roof. Clean and Shine provided a prompt and fair estimate. They completed the requested services in a timely manner. I will be using them again in the future.
Reasonable priceService not listed
LLuis2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
What once was a nasty roof with a bird nest and a lot of bird crap is now a clean and bird protected roof. These guys did amazing
MM2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★
They walked into my backyard without contacting anyone in the home and I have never spoken to them! I don’t know what they did at my property because I wasn’t there when they came.
I can’t contact their customer service to speak to someone about it I get sent straight to voicemail! No response back all day!
They…
AAlexLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Clean and Shine Services offers the best Gutter Cleaning, Bird Control, Exterior Cleaning and Pressure Washing. We've used them multiple times for gutter cleaning, solar panel cleaning and pressure washing. The crew is always detailed, respectful of our home, and super friendly. I would recommend Clean and Shine to…
Great pricePower/pressure washingGutter cleaning
SSydnei8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Clean and Shine did an excellent job on my gutters on March 6th, 2026. They came on time, finished within the anticipated time frame, and in addition the staff were kind and professional. Excellent same week service.
Great priceGutter cleaning
RRon13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Gutters cleaned and bright, quick, quiet, and detailed. Thanks guys for an exceptional job.
I recently had them clean and pigeon proof the solar panel on my roof. Clean and Shine provided a prompt and fair estimate. They completed the requested services in a timely manner. I will be using them again in the future.
Price assessment: Reasonable price
Services: Service not listed
L
Luis B2 reviewsiTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
They walked into my backyard without contacting anyone in the home and I have never spoken to them! I don’t know what they did at my property because I wasn’t there when they came.
I can’t contact their customer service to speak to someone about it I get sent straight to voicemail! No response back all day!
They made my family feel very uncomfortable. The address they had was not mine and didn’t check before entering the property.
A
Alex LLocal Guide · 32 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Clean and Shine Services offers the best Gutter Cleaning, Bird Control, Exterior Cleaning and Pressure Washing. We've used them multiple times for gutter cleaning, solar panel cleaning and pressure washing. The crew is always detailed, respectful of our home, and super friendly. I would recommend Clean and Shine to anyone looking for the best Gutter Cleaning in Fresno, or any other service they offer.
Price assessment: Great price
Services: Power/pressure washing, Gutter cleaning
Response from the owner · 5 months ago
Thank you sir for your review of our service.
S
Sydnei Fox8 reviewsiTotal number of Google reviews Sydnei has written across all businesses on Google Maps, not just this one.
Clean and Shine did an excellent job on my gutters on March 6th, 2026. They came on time, finished within the anticipated time frame, and in addition the staff were kind and professional. Excellent same week service.
Price assessment: Great price
Services: Gutter cleaning
G
Gary Sandhu2 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Thank you, Amandeep! We love keeping things simple—great service at a fair price. Glad you had a good experience, and we’d be happy to shine things up for you again anytime!
R
Ron Harris13 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Gutters cleaned and bright, quick, quiet, and detailed. Thanks guys for an exceptional job.
Price assessment: Reasonable price
Response from the owner · a year ago
Ron, this makes us smile—quick, quiet, detailed is exactly what we’re aiming for! Thanks for trusting us with your gutters and letting Clean & Shine bring the sparkle back.
T
Tod DaleLocal Guide · 143 reviewsiTotal number of Google reviews Tod has written across all businesses on Google Maps, not just this one.
Awesome company. Great work. Nothing but praise for Clean N Shine and their professionalism. The technicians arrived on time, equipped with the latest tools to clean my solar panels. Additionally, the company's commitment to safety ensured that all work was performed with minimal disruption to our property and surrounding environment.
Response from the owner · 4 years ago
Thank you Tod. Glad we were able to help you.
V
Veronica Pack9 reviewsiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Steve and his crew did a great job installing mesh netting around our panels, cleaning the panels, and cleaning an awning that had pigeon droppings all over it! He came by right away and gave us a quote. Two other companies came by and encountered an issue with installing mesh netting around a solar panel that seemed to them to be difficult to do. Steve said it wouldn't be a problem and it wasn't . His crew came by the following week, on time and completed the job. We are very happy with the work, professionalism, and timeline and recommend this company to do the services listed on their website. Also, the price was right and would happily obtain their services again.