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Clean and Shine Services

Gutter cleaning service · Fresno, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%99+7Momentum penalty45−5.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#126 of 159 house cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 21%
4.9 ★★★★★ 175 Google reviews · 24 photos
96%five-star reviews
4.20★last 12 monthsAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Sep 2026latest review

Clean and Shine Services at a glance

Customers report that Clean and Shine Services handles gutter cleaning, solar panel maintenance, and bird proofing with punctuality, detailed work, and responsive communication via text or email. Positive feedback highlights professional staff, fair estimates, and effective long-term results for pest control. A recurring criticism involves instances where workers arrived without prior contact or provided incomplete documentation, leading to disputes over property damage and difficulty reaching customer service for resolution.

  • Google rating: 4.9 out of 5 from 175 reviews (96% five-star).
  • Reviews on this page: 175 Google reviews (160 with written comments, 15 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: September 28, 2026.
  • Service: House Cleaning Service serving Fresno, California.

Data from Google, last updated November 1, 2026.

Score profile vs other house cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

Satisfaction88Reliability82Craft & service–Value100Momentum45Replies to reviews99Satisfaction: 88 (median 92)Reliability: 82 (median 90)Value: 100 (median 100)Momentum: 45 (median 100)Replies to reviews: 99 (median 86)
Clean and Shine ServicesHouse Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clean and Shine Services: 88/100 on this factor. Category median: 92.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clean and Shine Services: 82/100 on this factor. Category median: 90.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clean and Shine Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clean and Shine Services: 45/100 on this factor. Category median: 100.C
45
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clean and Shine Services: 99/100 on this factor. Category median: 86.A
99

Bar = this company · dark tick = category median.

Star ratings

175 Google reviews we collected

  • 5 stars16896%
  • 4 stars42%
  • 3 stars00%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 160 written reviews

  • Praise33098%
  • Complaints62%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price660%
  • Reasonable440%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results7823%
  • Speed & response7623%
  • Staff & attitude6820%
  • Would recommend6218%
  • Price & value3310%
  • Communication165%
  • Honesty & trust31%

What customers talk about

We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Clean and Shine did an excellent job on my gutters on March 6th, 2026.”
    “Did a terrible job on my roof.”
  • “Clean and Shine provided a prompt and fair estimate.”
  • “The crew is always detailed, respectful of our home, and super friendly.”
  • “I would recommend Clean and Shine to anyone looking for the best Gutter Cleaning in Fresno, or any other service they offer.”
    “Information has been handed off to the builder and forwarded to residents as a company to stay away from.”
  • “Noah was an amazing representative who got us a great deal!”
    “It's pricey, but they did a great job and communicated very well.”
  • “Communication was then conducted via text message which was very convenient.”
  • “This business has remained consistent with great customer service, and professional and reliable service.”

People customers mention

  • Steve 7 reviews
  • Job 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Clean and Shine Services for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

MaricelaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I recently had them clean and pigeon proof the solar panel on my roof. Clean and Shine provided a prompt and fair estimate. They completed the requested services in a timely manner. I will be using them again in the future.

Reasonable priceService not listed
Luis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What once was a nasty roof with a bird nest and a lot of bird crap is now a clean and bird protected roof. These guys did amazing

M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

They walked into my backyard without contacting anyone in the home and I have never spoken to them! I don’t know what they did at my property because I wasn’t there when they came. I can’t contact their customer service to speak to someone about it I get sent straight to voicemail! No response back all day! They…

AlexLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Clean and Shine Services offers the best Gutter Cleaning, Bird Control, Exterior Cleaning and Pressure Washing. We've used them multiple times for gutter cleaning, solar panel cleaning and pressure washing. The crew is always detailed, respectful of our home, and super friendly. I would recommend Clean and Shine to…

Great pricePower/pressure washingGutter cleaning
Sydnei8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Clean and Shine did an excellent job on my gutters on March 6th, 2026. They came on time, finished within the anticipated time frame, and in addition the staff were kind and professional. Excellent same week service.

Great priceGutter cleaning
Ron13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gutters cleaned and bright, quick, quiet, and detailed. Thanks guys for an exceptional job.

Reasonable price

Photos

Customer reviews

4.9 ★★★★★ 175 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Maricela ReyesLocal Guide · 60 reviewsTotal number of Google reviews Maricela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently had them clean and pigeon proof the solar panel on my roof. Clean and Shine provided a prompt and fair estimate. They completed the requested services in a timely manner. I will be using them again in the future.

  • Price assessment: Reasonable price
  • Services: Service not listed
Luis B2 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What once was a nasty roof with a bird nest and a lot of bird crap is now a clean and bird protected roof. These guys did amazing

Response from the owner · a month ago

Hey Luis... it was our pleasure to help you. Knowing that our bird control and roof cleaning service solved your problem, is why we enjoy what we do.

M2 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They walked into my backyard without contacting anyone in the home and I have never spoken to them! I don’t know what they did at my property because I wasn’t there when they came. I can’t contact their customer service to speak to someone about it I get sent straight to voicemail! No response back all day! They made my family feel very uncomfortable. The address they had was not mine and didn’t check before entering the property.

Alex LLocal Guide · 32 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clean and Shine Services offers the best Gutter Cleaning, Bird Control, Exterior Cleaning and Pressure Washing. We've used them multiple times for gutter cleaning, solar panel cleaning and pressure washing. The crew is always detailed, respectful of our home, and super friendly. I would recommend Clean and Shine to anyone looking for the best Gutter Cleaning in Fresno, or any other service they offer.

  • Price assessment: Great price
  • Services: Power/pressure washing, Gutter cleaning
Response from the owner · 5 months ago

Thank you sir for your review of our service.

Sydnei Fox8 reviewsTotal number of Google reviews Sydnei has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clean and Shine did an excellent job on my gutters on March 6th, 2026. They came on time, finished within the anticipated time frame, and in addition the staff were kind and professional. Excellent same week service.

  • Price assessment: Great price
  • Services: Gutter cleaning
Gary Sandhu2 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service.

Response from the owner · a year ago

Glad you were happy with the service

Amandeep Singh3 reviewsTotal number of Google reviews Amandeep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

overall good experience.

  • Price assessment: Reasonable price
Response from the owner · a year ago

Thank you, Amandeep! We love keeping things simple—great service at a fair price. Glad you had a good experience, and we’d be happy to shine things up for you again anytime!

Ron Harris13 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gutters cleaned and bright, quick, quiet, and detailed. Thanks guys for an exceptional job.

  • Price assessment: Reasonable price
Response from the owner · a year ago

Ron, this makes us smile—quick, quiet, detailed is exactly what we’re aiming for! Thanks for trusting us with your gutters and letting Clean & Shine bring the sparkle back.

Tod DaleLocal Guide · 143 reviewsTotal number of Google reviews Tod has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome company. Great work. Nothing but praise for Clean N Shine and their professionalism. The technicians arrived on time, equipped with the latest tools to clean my solar panels. Additionally, the company's commitment to safety ensured that all work was performed with minimal disruption to our property and surrounding environment.

Response from the owner · 4 years ago

Thank you Tod. Glad we were able to help you.

Veronica Pack9 reviewsTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve and his crew did a great job installing mesh netting around our panels, cleaning the panels, and cleaning an awning that had pigeon droppings all over it! He came by right away and gave us a quote. Two other companies came by and encountered an issue with installing mesh netting around a solar panel that seemed to them to be difficult to do. Steve said it wouldn't be a problem and it wasn't . His crew came by the following week, on time and completed the job. We are very happy with the work, professionalism, and timeline and recommend this company to do the services listed on their website. Also, the price was right and would happily obtain their services again.

Response from the owner · 7 years ago

Thank you Veronica, we're glad we could help you.

Clean and Shine Services on Google Maps →

Business details