HOUSE CLEANING SERVICES · SAN FRANCISCO, CA
Cleaning Glow logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%89+17.8Value 10%70+7Momentum 8%30+2.4Track record 7%89+6.2Accountability 5%51+2.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Cleaning Glow

Better than 32% of house cleaning services · #34 of 50

4.9★571 Google reviewsGoogle star rating as shown on Google Maps.
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Kathleen · a month ago

So my children had used their services many times but I had never tried them. We are now in a house with high ceilings and high cabinets and I was fairly sure that I couldn't reach those safely at my age so we called them in and what an amazing job they did. They cleaned everything high and low and did it safely.…

Paid $250–300Great price
★★★★★ rahul · a month ago

Good job done. We asked for a basic cleaning, and the cleaner did well. Prices were competitive. I will use their services again.

Paid $150–200Reasonable price

vs category

Blue = Cleaning, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.65★ (23 reviews)2024-Q2: 5.00★ (30 reviews)2024-Q3: 4.97★ (35 reviews)2024-Q4: 4.86★ (21 reviews)2025-Q1: 4.73★ (22 reviews)2025-Q2: 4.68★ (22 reviews)2025-Q3: 4.82★ (22 reviews)2025-Q4: 4.53★ (19 reviews)2026-Q1: 5.00★ (22 reviews)2026-Q2: 4.83★ (23 reviews)2026-Q3: 4.79★ (14 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$225-19% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%89+17.8Value 10%70+7Momentum 8%30+2.4Track record 7%89+6.2Accountability 5%51+2.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
89
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
70
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
30
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
51

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+191 / −3
Professionalism
+185 / −3
Responsiveness
+141 / −0
Punctuality
+160 / −0
Value
+122 / −3

Compare with