HOUSE CLEANING SERVICES · SAN FRANCISCO, CA
Cleaning Glow logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%89+17.8Value 10%70+7Momentum 8%30+2.4Track record 7%89+6.2Accountability 5%51+2.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Cleaning Glow

Better than 32% of house cleaning services · #34 of 50

4.9★571 Google reviewsGoogle star rating as shown on Google Maps.
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Cleaning Glow for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$283–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 33

All 86 Google reviews tagged “Deep clean” · showing 20

★★★★★ Michael · Edited 5 months ago

I enjoy working with Cleaning Glow and recommended them. They've been very flexible and easy to communicate with.

Deep clean+ Responsiveness+ Quality
★★★★★ Pam · Edited 5 months ago

We love Cleaning Glow!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Hilary · Edited 9 months ago

Cleaning Glow is extremely clear in communication, transparent, and trusted. We appreciate their cleaning work as well -- spotless, flexible, and thorough. Can't recommend them enough!

Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ Renee · Edited a year ago

This cleaning service is great, I had a few cleaners come from the company and then picked the best one so now I have the same cleaner come every two weeks. They're always flexible and accommodating of my schedule and travel.

Standard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Harshi · 3 years ago

They were able to accommodate my cleaning request last minute, their prices are competitive and there are no hidden charges. The cleaning professional came on time and was very courteous. Really appreciate the service.

Deep clean+ Responsiveness+ Punctuality+ Value
★★★★★ Lindsey · Edited 3 years ago

Got my place cleaned and it went great.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Ashley · Edited 3 years ago

I have used Cleaning Glow a few times now and each time they've done a great job cleaning. They've been on-time, friendly, thorough and accommodating. I will definitely use them again.

Deep clean
★★★★★ Michelle · 3 years ago

I've now used Cleaning Glow twice for a deep clean before a big party and absolutely love their work. They are very thorough and friendly. I will definitely continue to go through them for my cleaning services and would highly recommend them.

Deep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Anchit · 3 years ago

They did a wonderful job in cleaning our apartment. It was cleaned beyond our expectations!

Deep cleanStandard cleaning+ Punctuality+ Quality
★★★★★ Jerome · Edited 3 years ago

We absolutely loved the team that worked with us! They were so thorough and professional, and cleaned in spots that we hadn’t even thought about. We’ll definitely continue to work with Sarah and Lucy at Cleaning Glow. Thank you!

Deep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Cynthia · Edited 3 years ago

The cleaning service from cleaning glow is really awesome, high quality, professional and fast.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Nick · 3 years ago

Excellent work, detailed and quality clean. Responsive team during scheduling. Would recommend!

Deep cleanMoving-related cleaning+ Responsiveness+ Quality+ Professionalism
★★★★★ Jennifer · 3 years ago

Very good service

Deep clean+ Professionalism+ Value
★★★★★ Sarabjeet · Edited 3 years ago

Good service, they show up on time, clean really well. Almost like hotel cleaning.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★ matthew · 3 years ago

Excellent job cleaning our apartment when we moved, Profesional and polite!

Deep cleanMoving-related cleaning
★★★★★ Victor · 3 years ago

I recently used Cleaning Glow and was blown away by their professional and efficient service. The team arrived on time, and their attention to detail left my home spotless. They tailored their service to meet my specific cleaning needs, and I was impressed by their ability to tackle tough cleaning tasks. I highly…

Deep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Madeleine · 3 years ago

We had guests coming into town to visit and our house desperately needed a deep clean before their arrival. Scheduling a time through the website was really easy and we received multiple confirmations and reminders via email, which was helpful. Luciana was prompt, thorough, and did a fantastic job. We’d absolutely…

Deep cleanGeneral housekeeping+ Punctuality+ Quality+ Professionalism
★★★★★ Samantha · 3 years ago

I'm woefully late in leaving this review, but perhaps that's because I'm still in shock. I cannot recommend this service highly enough!! I knew my home was in desperate need of some TLC and a deep clean, but I didn't realize just HOW much until they came. When I say my home was spotless, I mean it was SPOT. LESS.…

Deep clean+ Responsiveness+ Quality+ Professionalism
★★★★★ John · 3 years ago

Scheduling the deep clean appointment was quick and easy. The two cleaners were on time and professional. The quality and service met my expectations. I will continue to use Cleaning Glow for all my house cleaning needs.

Deep clean+ Punctuality+ Quality+ Professionalism
★★★★★ Karen · Edited 3 years ago

I have been using cleaning glow since 2018 or 2019. The first time we had a deep cleaning; since then we have had cleanings every two weeks. The house always looks amazing after they have been here. They bring their own supplies and their own vacuum. Communication is excellent (but you must communicate through…

Deep cleanStandard cleaning

Show more deep clean reviews (66 more) →

vs category

Blue = Cleaning, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.65★ (23 reviews)2024-Q2: 5.00★ (30 reviews)2024-Q3: 4.97★ (35 reviews)2024-Q4: 4.86★ (21 reviews)2025-Q1: 4.73★ (22 reviews)2025-Q2: 4.68★ (22 reviews)2025-Q3: 4.82★ (22 reviews)2025-Q4: 4.53★ (19 reviews)2026-Q1: 5.00★ (22 reviews)2026-Q2: 4.83★ (23 reviews)2026-Q3: 4.79★ (14 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$225-19% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%89+17.8Value 10%70+7Momentum 8%30+2.4Track record 7%89+6.2Accountability 5%51+2.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
89
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
70
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
30
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
51

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+191 / −3
Professionalism
+185 / −3
Responsiveness
+141 / −0
Punctuality
+160 / −0
Value
+122 / −3

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