HOUSE CLEANING SERVICES · SAN FRANCISCO, CA
Cleaning Glow logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%89+17.8Value 10%70+7Momentum 8%30+2.4Track record 7%89+6.2Accountability 5%51+2.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Cleaning Glow

Better than 32% of house cleaning services · #34 of 50

4.9★571 Google reviewsGoogle star rating as shown on Google Maps.
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Cleaning Glow for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$253–$435
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 15

All 3 Google reviews tagged “Interior & exterior window cleaning”

★★★★★ Kyler · 3 years ago

Cleaning Glow was a pleasure to work with! We're a north Berkeley home of roommates who hired them to steam clean two love seats and a sofa, and do general cleaning of the kitchen, bathrooms, oven, and windows. They were very communicative over email and phone, prompt on the day of the cleaning, and 3 weeks after…

Upholstery cleaningGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Kristin · 3 years ago

We’ve been using Cleaning Glow for a few months and they’ve always been amazing. Our house is left spotless and service is friendly, professional, and reliable. The online booking is super convenient. Highly recommend.

Deep cleanStandard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Bec · 4 years ago

Cleaning Glow is THE BEST agency for home cleaning. They always do a great job with thoughtful touches and are lovely, trustworthy people to boot.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism

vs category

Blue = Cleaning, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.65★ (23 reviews)2024-Q2: 5.00★ (30 reviews)2024-Q3: 4.97★ (35 reviews)2024-Q4: 4.86★ (21 reviews)2025-Q1: 4.73★ (22 reviews)2025-Q2: 4.68★ (22 reviews)2025-Q3: 4.82★ (22 reviews)2025-Q4: 4.53★ (19 reviews)2026-Q1: 5.00★ (22 reviews)2026-Q2: 4.83★ (23 reviews)2026-Q3: 4.79★ (14 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$225-19% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%89+17.8Value 10%70+7Momentum 8%30+2.4Track record 7%89+6.2Accountability 5%51+2.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
89
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
70
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
30
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
51

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+191 / −3
Professionalism
+185 / −3
Responsiveness
+141 / −0
Punctuality
+160 / −0
Value
+122 / −3

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