HOUSE CLEANING SERVICES · SAN FRANCISCO, CA
Cleaning Glow logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%89+17.8Value 10%70+7Momentum 8%30+2.4Track record 7%89+6.2Accountability 5%51+2.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE

Cleaning Glow

Better than 32% of house cleaning services · #34 of 50

4.9★571 Google reviewsGoogle star rating as shown on Google Maps.
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Cleaning Glow for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$336
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 14

All 9 Google reviews tagged “Office & workplace cleaning”

★★★★★ Hilary · Edited 9 months ago

Cleaning Glow is extremely clear in communication, transparent, and trusted. We appreciate their cleaning work as well -- spotless, flexible, and thorough. Can't recommend them enough!

Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ Marsh · 3 years ago

We had wonderful service. It was our first time, and being able to choose the time and recurring day was why we first chose Cleaning Glow. Our cleaner did a terrific job, and we look forward to a recurring monthly cleanings. The many reminders and the ease of payment and rescheduling are great features as well.…

Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Cynthia · Edited 3 years ago

The cleaning service from cleaning glow is really awesome, high quality, professional and fast.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Valeen · Edited 3 years ago

My office uses Cleaning Glow every weekday and the two people who come in are top notch! They're thorough and efficient and professional.

Office & workplace cleaning
★★★★★ Elle · 4 years ago

The ladies are amazing! They did such a thorough job and completely turned my dumpster of a home into a spotless haven!

Office & workplace cleaningStandard cleaning+ Quality+ Professionalism
★★★★★ Mike · 4 years ago

My cleaner showed up right on time and was super friendly. Asked some questions to make sure she had a good understanding of what I was looking for, and honestly went above and beyond my expectations. My apartment was so clean I was afraid to touch anything for the rest of the day because I didn't want to ruin the…

General housekeepingOffice & workplace cleaning+ Quality
★★★★★ Jennifer · 5 years ago

Cleaning glow is a truly professional company. They have done many cleanings for me and I can not speak more highly of them. They arrive on time and are detail oriented. The owners and the cleaning teams are respectful and do and complete cleaning job.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sophie · 5 years ago

I highly recommend working with Cleaning Glow. They provide professional cleaning services to our office space and truly, the office is the cleanest it’s ever been! They really go out of their way to make things not just clean, but looking nice and organized. They are consistently on time, responsive, and flexible…

Deep cleanOffice & workplace cleaning+ Quality+ Value
★★★★★ Nebojsa · 3 years ago

Rating only, no written review.

General housekeepingMoving-related cleaningOffice & workplace cleaning+ Quality+ Professionalism+ Value

vs category

Blue = Cleaning, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.65★ (23 reviews)2024-Q2: 5.00★ (30 reviews)2024-Q3: 4.97★ (35 reviews)2024-Q4: 4.86★ (21 reviews)2025-Q1: 4.73★ (22 reviews)2025-Q2: 4.68★ (22 reviews)2025-Q3: 4.82★ (22 reviews)2025-Q4: 4.53★ (19 reviews)2026-Q1: 5.00★ (22 reviews)2026-Q2: 4.83★ (23 reviews)2026-Q3: 4.79★ (14 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$225-19% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%9+1.3Craft & service 20%89+17.8Value 10%70+7Momentum 8%30+2.4Track record 7%89+6.2Accountability 5%51+2.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
89
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
70
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
30
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
89
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
51

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+191 / −3
Professionalism
+185 / −3
Responsiveness
+141 / −0
Punctuality
+160 / −0
Value
+122 / −3

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