iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%19+4.6Value 14%100+14.1Replies to reviews 7%12+0.8Craft & service penalty34−6.6Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#66 of 69 gardenersiPosition by Experts Score among all companies we track in this category. · better than 4%
4.8★★★★★147 Google reviews · 12 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
25%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently highlight punctuality, clear communication, and reasonable pricing for services like irrigation installation, drainage correction, and hardscaping. However, a recurring criticism in lower-rated reviews involves unresponsiveness to initial quote requests or delayed follow-up on repairs. The business holds a 4.8-star rating from 147 reviews, though the owner has not replied to any of them.
Google rating: 4.8 out of 5 from 147 reviews (95% five-star).
Reviews on this page: 147 Google reviews (114 with written comments, 5 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: June 30, 2026.
Service: Gardener serving Olathe, Kansas.
Data from Google, last updated October 27, 2026.
Score profile vs other gardeners
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Cliffy Care Landscaping, LLCGardeners median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cliffy Care Landscaping, LLC: 73/100 on this factor. Category median: 85.B
73
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cliffy Care Landscaping, LLC: 19/100 on this factor. Category median: 86.F
19
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cliffy Care Landscaping, LLC: 34/100 on this factor. Category median: 96.D
34
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cliffy Care Landscaping, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cliffy Care Landscaping, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cliffy Care Landscaping, LLC: 12/100 on this factor. Category median: 36.F
12
Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
4.8of 5
5 stars13995%
4 stars21%
3 stars00%
2 stars21%
1 star43%
Praise vs complaints
Phrases our text analysis found in 114 written reviews
97%praise
Praise22797%
Complaints83%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response5122%
Staff & attitude4620%
Quality & results4117%
Would recommend4117%
Price & value3214%
Communication146%
Honesty & trust104%
What customers talk about
We read 114 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The job started on time and they exceeded my expectations.”
“Ian is so kind and friendly and Miguel is very skilled at his craft!”
“They definitely exceeded my expectations for this project.”
“I would highly recommend if you are looking to get some work done in your yard!”
“Fair price out of 3 bids and enjoyed working with them.”
“Got as far as having someone come out to my house to see about getting an estimate before I got ghosted.”
“His pricing was appropriate and his communication was very good.”
“However, there was some lack of communication when they came out to perform the work.”
“If you are looking for reliable landscaping done right, this is the company to call!”
People customers mention
Ian25 reviews
Pat7 reviews
Clifford3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Cliffy Care Landscaping, LLC for 7 kinds of job. Pick one to see what they paid and said.
Scott4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Cliffy care has done several projects for me over the past few years, and I am very happy with the results! I am talking about two residents in rural areas (two-acre yards), one being my home, and the other, a house which I rent out. Both properties have required landscaping, and Ian and his company have made my life so much easier!
Marsha4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We can not give enough praise to this company! Ian and crew have been done multiple jobs for us and their work is beyond amazing! If you are looking for reliable landscaping done right, this is the company to call!!
Paige10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I am beyond pleased with the work Cliffy care did for me. They definitely exceeded my expectations for this project. They showed up early and added on a second project while they were here. They took some clutter from my property and left the place immaculate! Ian is so kind and friendly and Miguel is very skilled…
Colin10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I really enjoyed working with Ian and his team. We received bids from several companies for seed, bush removal, and fixing drainage. His pricing was appropriate and his communication was very good. The job started on time and they exceeded my expectations. They went above and beyond the contract to make sure…
ChrisLocal Guide · 109 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★
Ian was great to work with, he communicated frequently & did what he promised to do. This is a particularly difficult time to be in business, he & his crew where exceptional.
Update Oct 2023 - I have been trying to get cliffy care to repair the paver patio they installed. I emailed, text & called multiple times &…
Vinay3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
Hi All,
I emailed them without mentioning the nature of job and this was their response:
"Our standard service charge is a minimum of $400, which includes a two-hour session. Following that, the rate is $100 per additional hour.(Two guys $200 per hour). Plus supplies"
Can any of you clarify if this pricing is…
Cliffy care has done several projects for me over the past few years, and I am very happy with the results! I am talking about two residents in rural areas (two-acre yards), one being my home, and the other, a house which I rent out. Both properties have required landscaping, and Ian and his company have made my life so much easier!
Price assessment: Reasonable price
Services: Yard landscaping, Garden design, Stone masonry, Yard drainage
Marsha Reves4 reviewsiTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
We can not give enough praise to this company! Ian and crew have been done multiple jobs for us and their work is beyond amazing! If you are looking for reliable landscaping done right, this is the company to call!!
Paige Moore10 reviewsiTotal number of Google reviews Paige has written across all businesses on Google Maps, not just this one.
I am beyond pleased with the work Cliffy care did for me. They definitely exceeded my expectations for this project. They showed up early and added on a second project while they were here. They took some clutter from my property and left the place immaculate! Ian is so kind and friendly and Miguel is very skilled at his craft! The before and after is stunning! Thank you Cliffy Care!!
Colin Finnegan10 reviewsiTotal number of Google reviews Colin has written across all businesses on Google Maps, not just this one.
I really enjoyed working with Ian and his team. We received bids from several companies for seed, bush removal, and fixing drainage. His pricing was appropriate and his communication was very good. The job started on time and they exceeded my expectations. They went above and beyond the contract to make sure everything turned out great and I was happy. 100% recommend and will use again
Chris HaubeinLocal Guide · 109 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Ian was great to work with, he communicated frequently & did what he promised to do. This is a particularly difficult time to be in business, he & his crew where exceptional.
Update Oct 2023 - I have been trying to get cliffy care to repair the paver patio they installed. I emailed, text & called multiple times & heard every excuse in the book as to why it's not been done. I give up you win but will NOT recommend this company again.
Vinay Kris3 reviewsiTotal number of Google reviews Vinay has written across all businesses on Google Maps, not just this one.
Hi All,
I emailed them without mentioning the nature of job and this was their response:
"Our standard service charge is a minimum of $400, which includes a two-hour session. Following that, the rate is $100 per additional hour.(Two guys $200 per hour). Plus supplies"
Can any of you clarify if this pricing is correct? Btw, I'm not white. Would that be a disadvantage? ☹️
Allison Moses8 reviewsiTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Got as far as having someone come out to my house to see about getting an estimate before I got ghosted. The email I had been using to correspond to started returning errors that the address didn't exist. I called and left a message but never heard back. I was hoping for better from such a highly rated company. (I will say the guy that came out to see about an estimate, Austin, was very kind and helpful.)
Negative: Responsiveness
Brian Buenger11 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Everyone was great from start to finish. The attention to detail and follow up was perfect. Their patience with me changing my mind was beyond appreciated. Final result was stone edging, tree trimming, 5 bush removal and 54 plant installation! Everything was done in a day with a crew and they let me hang around and give directions! Cleanup was done and they even reseeded where the lawn got dented a little bit. Fair price out of 3 bids and enjoyed working with them.
Services: Groundskeeping, Landscape installations, Landscaping design, Rock landscaping
larry sanchez6 reviewsiTotal number of Google reviews larry has written across all businesses on Google Maps, not just this one.
Ian and his guys are always on top of things, they took care of my landscaping, and they treat my yard with the different applications to keep my yard nice and green
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
