iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%84+20.4Value 14%91+12.9Replies to reviews 7%57+4Craft & service penalty99−0.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 96 pet servicesiPosition by Experts Score among all companies we track in this category. · better than 58%
4.7★★★★★220 Google reviews · 24 photos
85%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the facility for accommodating nervous, senior, or difficult pets with patience and skill, often resulting in relaxed animals. Services include full grooms, nail trims, and baths, with many reviewers noting the availability of walk-in appointments and pet supplies. While most feedback highlights friendly staff and quick turnaround times, lower-rated reviews cite specific issues such as uncommunicated shaving of double-coated breeds, missed nail details, and perceived rudeness regarding special requests or billing disputes.
Google rating: 4.7 out of 5 from 220 reviews (85% five-star).
Reviews on this page: 220 Google reviews (157 with written comments, 14 with photos).
Owner responses: the business replied to 58% of reviews.
Most recent review: October 19, 2026.
Service: Pet Service serving Antioch, California.
Data from Google, last updated October 27, 2026.
Score profile vs other pet services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
This companyPet Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clip N Clean Pet Grooming & Supplies: 76/100 on this factor. Category median: 79.B
76
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clip N Clean Pet Grooming & Supplies: 84/100 on this factor. Category median: 71.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clip N Clean Pet Grooming & Supplies: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clip N Clean Pet Grooming & Supplies: 91/100 on this factor. Category median: 94.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clip N Clean Pet Grooming & Supplies: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clip N Clean Pet Grooming & Supplies: 57/100 on this factor. Category median: 47.C
57
Bar = this company · dark tick = category median.
Star ratings
220 Google reviews we collected
4.7of 5
5 stars18885%
4 stars209%
3 stars21%
2 stars31%
1 star73%
Praise vs complaints
Phrases our text analysis found in 157 written reviews
97%praise
Praise17497%
Complaints63%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price125%
Reasonable375%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6335%
Quality & results5329%
Speed & response2112%
Would recommend1911%
Price & value169%
Communication53%
Honesty & trust32%
What customers talk about
We read 157 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’m so grateful for their excellent care and patient service.”
“I am very happy with the excellent service they do.”
“My dog came out with a bloody nose and they made me feel HORRIBLE for him coming in with a few rough mats.”
“My cat doesn't even know what happened it's so quick.”
“…who is usually really nervous doesn’t even mind going there , I would highly recommend them !…”
“…ck them up she has pretty like bows in her hair that and the price is reasonable and that's way ill keep going back.…”
“When I picked him up, I questioned the $90 cost since he didn't need the nails done.”
“They had good availability for an appt on my day off and were great at communicating the services included.”
“The cleanliness, professionalism, and genuine passion for animals set this salon apart.”
People customers mention
Jan9 reviews
Ariel7 reviews
Grace4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Clip N Clean Pet Grooming & Supplies for 1 kind of job. Pick one to see what they paid and said.
ALocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★
Great groomers, flexible appointments, also can walk in to get dogs nails trimmed, people seem to really make the dogs comfy. The sell supplies like dog clothes, food, treat, And dog care stuff . Cute little spot.
*Updating, brought dog in unfortunately the cut to the wick, my poor little baby got blood everywhere!…
Mary5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Our two fur babies get super excited when they get to go for a spa day. The groomers take excellent care of our dogs. They look beautiful and happy when we pick them up. I am very happy with the excellent service they do. Please look into using their services!!! The Lotspeich family 💕
VeninaLocal Guide · 49 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Excellent groomers. They made our old pup look like a little teddybear. They always add a little pep in her step.
ElLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
After Angus's knee surgery a few years ago... He doesn't like anyone probing or touching him...I took him here , and even though he had to be , muzzled.... They were able to cut his coat and clip his nails, for the 1st time in his life.... It was $150.00....Angus weighs about 55 lbs.... I highly recommend this place !!!
Reasonable priceDog full service grooming
DorothyLocal Guide · 64 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Brought my foster dog from CCAS here! I’ve never had a dog that needed haircuts so I was a little unsure about the process, but Clip N Clean made it easy. This yorkie came into the shelter with mats. I called and was able to get an appointment for the next day. The dog was a bit anxious and nippy at first, but they…
Dog grooming
TharinduLocal Guide · 75 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had our first visit and we didn't have an appointment. Walked in on a Sunday and the team still took our boy in. Awesome service and customer care. Highly recommend Clip n Clean
Great groomers, flexible appointments, also can walk in to get dogs nails trimmed, people seem to really make the dogs comfy. The sell supplies like dog clothes, food, treat, And dog care stuff . Cute little spot.
*Updating, brought dog in unfortunately the cut to the wick, my poor little baby got blood everywhere! Thankfully they have stuff that stops the bleeding, people working seem to know what they're doing, all though the dogs were crying, I think that's alright (?)
Response from the owner · a month ago
Thank you!
Mary Medicus5 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Our two fur babies get super excited when they get to go for a spa day. The groomers take excellent care of our dogs. They look beautiful and happy when we pick them up. I am very happy with the excellent service they do. Please look into using their services!!! The Lotspeich family 💕
Response from the owner · a month ago
Thank you!
Venina KalistratovaLocal Guide · 49 reviewsiTotal number of Google reviews Venina has written across all businesses on Google Maps, not just this one.
After Angus's knee surgery a few years ago... He doesn't like anyone probing or touching him...I took him here , and even though he had to be , muzzled.... They were able to cut his coat and clip his nails, for the 1st time in his life.... It was $150.00....Angus weighs about 55 lbs.... I highly recommend this place !!!
Price assessment: Reasonable price
Services: Dog full service grooming
Response from the owner · a year ago
Thank you!
Dorothy BechlerLocal Guide · 64 reviewsiTotal number of Google reviews Dorothy has written across all businesses on Google Maps, not just this one.
Brought my foster dog from CCAS here! I’ve never had a dog that needed haircuts so I was a little unsure about the process, but Clip N Clean made it easy. This yorkie came into the shelter with mats. I called and was able to get an appointment for the next day. The dog was a bit anxious and nippy at first, but they were able to work with her. I dropped her off, and got a phone call when they were almost done. Took about an hour and a half.
Super super worth it. Girly pop is adopted now, but if I ever have a dog that has grooming needs I think I’d come back here!
Services: Dog grooming
Response from the owner · a year ago
Thank you!
Julie JoyLocal Guide · 87 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
We had our first visit and we didn't have an appointment. Walked in on a Sunday and the team still took our boy in. Awesome service and customer care. Highly recommend Clip n Clean
David Kim5 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I usually do the grooming myself but with a newborn baby, me and my wife needed some help with our dog. So glad we found this place and it's so close from our house. Will be a regular from this point on!!! Price is affordable and they do a great job!
Alokenanda LahiriLocal Guide · 10 reviewsiTotal number of Google reviews Alokenanda has written across all businesses on Google Maps, not just this one.
I don’t know what these guys do but I know they have next-level skills for handling nervous, aggressive, and difficult pups. My wussy beagle gets a heart attack whenever his paws are touched and only Clip n Clean can deftly cut those nails. I’m so grateful for their excellent care and patient service.
