Cabinet maker · Morristown, NJ · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 31 closet designersiPosition by Experts Score among all companies we track in this category. · better than 77%
5.0★★★★★21 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Closet Butler LLC five stars based on twenty-one reviews, with the owner responding to nearly half of them. Customers consistently praise the company's professional installation teams, attentive design staff, and fair pricing compared to competitors. Recurring themes highlight smooth communication, punctual service, and high-quality custom closet and cabinet work. While one review noted a minor measurement error, the prompt resolution of the issue by the staff maintained overall satisfaction with the renovation process.
Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
Reviews on this page: 21 Google reviews (19 with written comments, 3 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: August 19, 2026.
Service: Closet Designer serving Morristown, New Jersey.
Data from Google, last updated November 2, 2026.
Score profile vs other closet designers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Closet Butler LLCCloset Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Closet Butler LLC: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Closet Butler LLC: 96/100 on this factor. Category median: 93.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Closet Butler LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
5.0of 5
5 stars21100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
100%praise
Praise42100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1229%
Quality & results1024%
Would recommend1024%
Speed & response512%
Price & value37%
Communication25%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was incredibly attentive, gave us multiple options, and never pushed us toward the most expensive version.”
“John and his crew fixed the issue quickly and very well.”
“This is my second time using Joan and Closet Butler, and I would definitely recommend them!”
“…cisions that worked for our own aesthetics and functionality, and was responsive every step of the way.…”
“His price was super fair and it was installed in one day in only a few hours.”
“From the first face I saw, Joan, the designer, to the owner, John, I communicated with, to the installer Furkan, the experience had been great - the e…”
People customers mention
Joan4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJuliet’sLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Joan at Closet Butler was fantastic! She was incredibly attentive, gave us multiple options, and never pushed us toward the most expensive version. The installation team was professional, careful, and left the job site spotless. We’re very happy with our new closet, especially considering it was much less expensive…
Iilene2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I just had two more closets done by Closet Butler. Very happy with the design and installation. I would highly recommend this company for your closet needs.
EErtugrul6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
From the design process through the final installation everything was smooth and straightforward. staff were helpful, professional, and attentive throughout the entire process; making the experience easy and stressfree. Very satisfied with the overall service.
LLaceyLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Had a great experience. The process was easy, the showroom was very helpful to see everything in person, the people are kind and professional. Pricing also seemed fair. Thank you!
TTamar2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
John was a pleasure to work with - he understood what we were looking for, helped us make decisions that worked for our own aesthetics and functionality, and was responsive every step of the way. His team is great and clearly takes pride in their product. We're very happy with the results.
CchristineLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
John was amazing from start to finish! He designed my closet listening to my exact needs. His price was super fair and it was installed in one day in only a few hours. His workers were very polite and professional. I would 100% use him and his team again for future projects in my new home. I couldn’t be happier with how my walk in master came out!
Joan at Closet Butler was fantastic! She was incredibly attentive, gave us multiple options, and never pushed us toward the most expensive version. The installation team was professional, careful, and left the job site spotless. We’re very happy with our new closet, especially considering it was much less expensive than some of the fancier online brands. This is my second time using Joan and Closet Butler, and I would definitely recommend them!
Response from the owner · 2 months ago
Hi Juliet I’m glad you’re loving your new closet. It was a pleasure working with you to create a new space that works for you. Thanks for being a great customer.
C
Corey LevyLocal Guide · 25 reviewsiTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
I just had two more closets done by Closet Butler. Very happy with the design and installation. I would highly recommend this company for your closet needs.
Response from the owner · 4 months ago
HI Ilene, it was a pleasure working with you too.
E
Ertugrul6 reviewsiTotal number of Google reviews Ertugrul has written across all businesses on Google Maps, not just this one.
From the design process through the final installation everything was smooth and straightforward. staff were helpful, professional, and attentive throughout the entire process; making the experience easy and stressfree. Very satisfied with the overall service.
L
Lacey GiganteLocal Guide · 30 reviewsiTotal number of Google reviews Lacey has written across all businesses on Google Maps, not just this one.
Had a great experience. The process was easy, the showroom was very helpful to see everything in person, the people are kind and professional. Pricing also seemed fair. Thank you!
Response from the owner · 7 months ago
Hi Lacey, it was a pleasure working with you. I’m glad you came to our showroom it’s always helpful to see the product and all of the accessories and different options we offer.
T
Tamar Appel2 reviewsiTotal number of Google reviews Tamar has written across all businesses on Google Maps, not just this one.
John was a pleasure to work with - he understood what we were looking for, helped us make decisions that worked for our own aesthetics and functionality, and was responsive every step of the way. His team is great and clearly takes pride in their product. We're very happy with the results.
C
christine fallahaLocal Guide · 26 reviewsiTotal number of Google reviews christine has written across all businesses on Google Maps, not just this one.
John was amazing from start to finish! He designed my closet listening to my exact needs. His price was super fair and it was installed in one day in only a few hours. His workers were very polite and professional. I would 100% use him and his team again for future projects in my new home. I couldn’t be happier with how my walk in master came out!
Response from the owner · 8 months ago
Thank so much Christine it was a pleasure working with you
N
N MLocal Guide · 18 reviewsiTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
Very professional service and a wonderful team. From the first face I saw, Joan, the designer, to the owner, John, I communicated with, to the installer Furkan, the experience had been great - the entire team is a pleasure to work with. I had a walk in master bedroom closet project completed in one day - everything was done perfectly. The materials are sturdy and work comes with a 10-year warranty with a wall mount solution elevated off the floor, which is great if you plan to change your floors in the future. Great job, Closet Butler!
Response from the owner · 11 months ago
It was wonderful working with you Nadya. So glad you’re happy.
T
Tim Lally14 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Extremely easy to do business with. Professional, efficient and clean installation.
Friendly and quick responding staff.
Product is good.
Highly recommend. 👍👍
Response from the owner · a year ago
Hi Tim, thanks so much for the kind words. It was a pleasure working with you.
T
tom minichelloLocal Guide · 24 reviewsiTotal number of Google reviews tom has written across all businesses on Google Maps, not just this one.
There was an issue that came up. Part was my fault. Part was measurement issue. John and his crew fixed the issue quickly and very well. I would recommend closet butler to anyone who need a closet renovation.
