iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%96+29.5Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 31 closet designersiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★39 Google reviews · 23 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for its efficient process, competitive pricing, and professional installation of interior doors and custom closets. Reviewers highlight the ease of obtaining quotes, the use of laser measuring for accuracy, and the staff's clear communication regarding order status and options. Installers are noted for their punctuality, attention to detail, and thorough cleanup after completing the work. With a perfect five-star rating from thirty-nine reviews, the business maintains high satisfaction through responsive customer service and reliable project timelines.
Google rating: 5.0 out of 5 from 39 reviews (97% five-star).
Reviews on this page: 39 Google reviews (38 with written comments, 7 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: September 21, 2026.
Service: Closet Designer serving Morristown, New Jersey.
Data from Google, last updated November 2, 2026.
Score profile vs other closet designers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
NJ Doors & ClosetsCloset Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NJ Doors & Closets: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NJ Doors & Closets: 96/100 on this factor. Category median: 93.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NJ Doors & Closets: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
39 Google reviews we collected
5.0of 5
5 stars3897%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
99%praise
Praise9799%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2728%
Would recommend2121%
Speed & response1717%
Quality & results1414%
Communication88%
Price & value88%
Honesty & trust33%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very professional and took the time to adjust the doors and clean up after the work was complete.”
“Thank you to everyone at NJ Doors & Closets I highly recommend this company.”
“My installer Jose did an excellent job- very efficient and high quality installation.”
“The quality of the doors were top-notch and the installation was flawless.”
“Melissa was very communicative regarding the status of my order and the options available to me.”
“from consult to finish, it was a dream and the price was very reasonable too.”
“They gave the lowest estimate, were the most responsive company, and were very clear and honest regarding all aspects of the door project.”
People customers mention
Jose4 reviews
Paul4 reviews
Lisa4 reviews
Melissa3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTrishLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If there was a 6th Star, I would give 6!! I love this company from start to finish. No games; no pushy sales people. I asked for a quote. Melissa sent me an email with a layout and a quote. It was THAT easy and painless. (Other companies wanted to talk to you or visit before I had ANY idea as to price). I…
AAlyssaLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Excellent experience replacing interior doors. Competitive pricing. Smooth experience with Melissa scheduling the estimate, laser measuring, and installation. Melissa was very communicative regarding the status of my order and the options available to me. My installer Jose did an excellent job- very efficient and…
ZZachary6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
NJ Doors & Closets was great to work with! The whole process from quoting to installation was fast and easy. The doors look great and transformed the look of our house. Jose, the installer, was excellent. He was very professional and took the time to adjust the doors and clean up after the work was complete. We highly recommend NJ Doors & Closets!
JJohn12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I recently had new doors installed in my house by Nj Doors and closets and I couldn’t be happier with the results. From start to finish, the experience was smooth and professional. Jose arrived on time and worked efficiently and paid attention to every detail. The quality of the doors were top-notch and the…
BBob1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fantastic experience start to finish! Melissa visited our home and explained everything. The interior doors we chose were exactly what we wanted. They customized the paint color (and satin finish) to match my kitchen cabinets- I only needed to give them the Benjamin Moore color matched formula. Paint finish is…
TTracyLocal Guide · 97 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Their installer is an excellent professional. He worked alone and got the job done. The job was done neatly and orderly!!! I'm so pleased! My doors are beautiful. NJ DOORS AND CLOSET ROCK!!!!
If there was a 6th Star, I would give 6!! I love this company from start to finish. No games; no pushy sales people. I asked for a quote. Melissa sent me an email with a layout and a quote. It was THAT easy and painless. (Other companies wanted to talk to you or visit before I had ANY idea as to price). I thought their prices were very good; they came out to measure (good thing because my measurements were off). Then Melissa scheduled my install. The installers were AWESOME!! Neat, clean, respectful of me and my home. They took ALL trash away in their truck, not in my garbage cans!! :-).
A
Alyssa P MillerLocal Guide · 34 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Excellent experience replacing interior doors. Competitive pricing. Smooth experience with Melissa scheduling the estimate, laser measuring, and installation. Melissa was very communicative regarding the status of my order and the options available to me. My installer Jose did an excellent job- very efficient and high quality installation. Recommend them to others and would use them again!
Z
Zachary Friess6 reviewsiTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
NJ Doors & Closets was great to work with! The whole process from quoting to installation was fast and easy. The doors look great and transformed the look of our house. Jose, the installer, was excellent. He was very professional and took the time to adjust the doors and clean up after the work was complete. We highly recommend NJ Doors & Closets!
Response from the owner · 10 months ago
Hi Zachary! Thank you so much for the glowing 5 star review. We are so happy that you had a good experience working with Jose! Thank you for choosing NJ Doors & Closets!
F
Frank DiPaolo6 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
I recently had new doors installed in my house by Nj Doors and closets and I couldn’t be happier with the results. From start to finish, the experience was smooth and professional. Jose arrived on time and worked efficiently and paid attention to every detail. The quality of the doors were top-notch and the installation was flawless. Jose was respectful of my home he cleaned up everything before he left, and made sure I was satisfied with the job before he left. NJ doors and closets delivers on both fronts. I highly recommend them.
Thank you
John D
Response from the owner · a year ago
Hi John,
Thank you for the fantastic 5-star review! We're so glad to hear you had a smooth experience from start to finish and that Jose took great care during the installation. Knowing you're happy with both the quality of the doors and the service means the world to us. We truly appreciate your recommendation and are always here if you need us for a future project!
– The NJ Doors & Closets Team
B
Bob Beiermeister1 reviewiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Fantastic experience start to finish! Melissa visited our home and explained everything. The interior doors we chose were exactly what we wanted. They customized the paint color (and satin finish) to match my kitchen cabinets- I only needed to give them the Benjamin Moore color matched formula. Paint finish is sooo much better than anything I could have done, and the hardware is perfect. Seamless and meticulous installation by Jose was stellar. HIGHLY recommend!
Response from the owner · a year ago
Thank you so much for the 5-star review, Bob! We truly appreciate you taking the time to share your experience. At NJ Doors & Closets, we take pride in providing quality craftsmanship, seamless installations, and exceptional service from start to finish. It means a lot to know that our work met your expectations. We're grateful for the opportunity to be part of your home improvement project and are always here if you need anything in the future. Thanks again for choosing us!
T
Tracy BellLocal Guide · 97 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Their installer is an excellent professional. He worked alone and got the job done. The job was done neatly and orderly!!! I'm so pleased! My doors are beautiful. NJ DOORS AND CLOSET ROCK!!!!
Response from the owner · a year ago
Hi Tracy! We are so happy to hear you were satisfied with our professionalism and quality of service! Thank you so much for the 5 star review!
S
Steve MarzLocal Guide · 91 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Love, love, love this place. From beginning to end I couldn't have been happier.
Everyone was super nice and they treat your home as if it theirs
Response from the owner · a year ago
Hi Steve. We are so ecstatic to hear your positive feedback. Thank you so much for the compliments and the 5 star review. It's our goal to leave our amazing clients this level of satisfied!
G
Gloria PerezLocal Guide · 14 reviewsiTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
Had an excellent experience with NJ Doors & Closets in West Orange! We recently had beautiful new doors installed in our family room in preparation for my 96-year-old Dad moving in with us. From the start, Paul—the owner—treated us like family. He truly listened to our needs and guided us to the perfect solution. The process was seamless, and the doors were professionally installed in under two weeks. As a Realtor, I will confidently and wholeheartedly recommend NJ Doors & Closets to all my clients. Their service, care, and quality are unmatched!
Response from the owner · a year ago
Hi Gloria,
Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with NJ Doors & Closets was excellent. It was a pleasure working with you and helping to make your family room ready for your dad’s move. Paul and the team take great pride in treating our customers like family, so we’re glad that you felt that care and attention throughout the process.
Your recommendation means the world to us, and we truly appreciate your trust in our service. We look forward to working with you again in the future!
Best regards,
The NJ Doors & Closets Team
R
Rosellen Leo4 reviewsiTotal number of Google reviews Rosellen has written across all businesses on Google Maps, not just this one.
I contacted NJ Doors & Closets for a consult at the recommendation of a work friend. Melissa was fantastic and drove all the way down to south NJ within the week for an in person walk through and estimate. We had the specialist laser measure each door to size within 2 business days of signing contract and the doors were installed within 2 weeks of the laser measurement. The install itself took no more than 4 hours and the set up/cleanup was seamless. They were so precise and these new doors completely changed the look of my home and I could not be happier. I could not be more impressed from start to finish with how professional the staff was and how early the doors were installed. Thank you Melissa and team for a fantastic experience. I will be sure to recommend you!
Response from the owner · a year ago
Hi Rosellen, thank you so much for sharing your experience with us. We’re thrilled to hear how happy you are with your new doors and that they’ve completely transformed the look of your home. Melissa and the team take great pride in providing professional and efficient service, and it’s wonderful to know we exceeded your expectations. Your recommendation means the world to us, and we’re so grateful you chose NJ Doors & Closets. If you ever need anything else, we’re just a call away!
