Furniture accessories · Downey, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 31 closet designersiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★72 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Closet Star five stars based on seventy-two reviews. Customers frequently cite punctuality, clear communication, and reasonable pricing as key benefits of the service. The team is described as professional and detail-oriented, with many clients noting efficient installation and high-quality custom designs for closets and vanities. One reviewer mentioned a minor miscommunication due to a language barrier, which the business resolved promptly.
Google rating: 5.0 out of 5 from 72 reviews (100% five-star).
Reviews on this page: 72 Google reviews (65 with written comments, 30 with photos).
Owner responses: the business replied to 15% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Closet StarCloset Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Closet Star: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Closet Star: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Closet Star: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
72 Google reviews we collected
5.0of 5
5 stars72100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 65 written reviews
99%praise
Praise16099%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3824%
Quality & results3723%
Staff & attitude3119%
Price & value1912%
Speed & response1811%
Communication117%
Honesty & trust74%
What customers talk about
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend him for his professionalism, efficiency, quality of work, and affordability!”
“Jesus and team did an excellent job with our wardrobe closet, delivering exactly what we expected.”
“Not only are Jesus and his team incredibly respectful and hardworking, but they’re also efficient, reliable, and true to their word.”
“He completed the work very quickly without compromising on quality, and his rates are very very reasonable compared to others.”
“He is very prompt, listens carefully to our requirements, and efficiently customizes the work to suit our needs.”
“From the very first message to the final walkthrough, the communication with Closet Star was seamless and professional.”
“That level of integrity and customer service is so rare these days.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
priya8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Jesus and team did an excellent job with our wardrobe closet, delivering exactly what we expected. He is very prompt, listens carefully to our requirements, and efficiently customizes the work to suit our needs. He completed the work very quickly without compromising on quality, and his rates are very very…
pamela3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
jesus and his colleagues made my dream closet and vanity! it’s so beautiful and and functional. 10/10 🤩
Darin6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Our family had a great experience with Closet Star. Their team did a storage closet with shelving and drawers, and both of our kids closets that were custom design designed to fit the space and their needs. Highly recommend I’m with them yeah how you doing? What up might be man? I never even look at it. I’ll see you.
Brian5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
⭐⭐⭐⭐⭐ Outstanding Experience!
From the very first message to the final walkthrough, the communication with Closet Star was seamless and professional. Jesus provided a fantastic design and truly brought it to life. The installation was absolutely perfect. I couldn’t be happier with how everything turned out!
Grace6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We are so happy with our new closet! The work was done beautifully and everything turned out perfect. They transformed the bedroom closet and it looks very clean, organized, and high quality. The team was professional, helpful, and paid attention to every detail. Highly recommend Closet Star for anyone looking for beautiful custom closets!
Anthony10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Jesus and his team were great to work with and very easy and quick to get things going and finished, very happy with the result! Thank you guys!
Jesus and team did an excellent job with our wardrobe closet, delivering exactly what we expected. He is very prompt, listens carefully to our requirements, and efficiently customizes the work to suit our needs. He completed the work very quickly without compromising on quality, and his rates are very very reasonable compared to others. Highly recommend him for his professionalism, efficiency, quality of work, and affordability!
Taylor Torregano4 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
I can’t recommend Jesus and his crew enough! From start to finish, he went above and beyond to make sure I was completely happy with the final result. We had a small miscommunication because of a language barrier, but instead of making excuses, he immediately did everything he could to make it right. That level of integrity and customer service is so rare these days.
Not only are Jesus and his team incredibly respectful and hardworking, but they’re also efficient, reliable, and true to their word. They show up when they say they will, work quickly without sacrificing quality, and genuinely take pride in what they do.
And the craftsmanship? Absolutely incredible. The attention to detail and quality of the finished work exceeded my expectations. Honestly, I don’t think you can beat this level of service and workmanship for the price. If you’re considering hiring them, don’t hesitate—you’ll be in great hands. I would recommend Jesus and his crew to anyone without a second thought!
pamela villamar3 reviewsiTotal number of Google reviews pamela has written across all businesses on Google Maps, not just this one.
Our family had a great experience with Closet Star. Their team did a storage closet with shelving and drawers, and both of our kids closets that were custom design designed to fit the space and their needs. Highly recommend I’m with them yeah how you doing? What up might be man? I never even look at it. I’ll see you.
Brian Becerra5 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Outstanding Experience!
From the very first message to the final walkthrough, the communication with Closet Star was seamless and professional. Jesus provided a fantastic design and truly brought it to life. The installation was absolutely perfect. I couldn’t be happier with how everything turned out!
Grace Haj6 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
We are so happy with our new closet! The work was done beautifully and everything turned out perfect. They transformed the bedroom closet and it looks very clean, organized, and high quality. The team was professional, helpful, and paid attention to every detail. Highly recommend Closet Star for anyone looking for beautiful custom closets!
Yurisnelkys Bueno Isaac1 reviewiTotal number of Google reviews Yurisnelkys has written across all businesses on Google Maps, not just this one.
We had an outstanding experience working with Jesus and his team. We called Jesus on Monday for an estimate, and he arrived the very same day. Within just two days, they installed three full-size walk-in closets plus a full wall hallway closet. The results were beyond my expectations—excellent craftsmanship, efficiency, and attention to detail. I would highly recommend Jesus and his team to anyone looking for high-quality closet work.
Adriana D4 reviewsiTotal number of Google reviews Adriana has written across all businesses on Google Maps, not just this one.
What can I say simply the BEST! I definitely recommend great prices amazing services. Quality works fast beautiful I swear very detail with his job. I loved the job so much I had 2 custom closets. I will definitely be getting them again for my other closet. Thank you so much. The best prices I recommend you won't be disappointed.
