Analyzing 7,329,7967.3M ReviewsFor 20,76820.8K Experts

Experts Reviews · Company report
Closets by Design - Southern California logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%87+12.3Replies to reviews 7%96+6.8Craft & service penalty81−1.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Closets by Design - Southern California

Downey, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 1,757 Google reviews

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Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Closets by Design - Southern California is better than 88% of closet designers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Closets by Design - Southern California is better than 85% of closet designers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Closets by Design - Southern California is better than 81% of closet designers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Closets by Design - Southern California is better than 87% of closet designers.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Closets by Design - Southern California is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Closets by Design - Southern California is better than 96% of closet designers.A
96

Reviews for your job

Customers hired Closets by Design - Southern California for 8 kinds of job.

Closets by Design - Southern California for closet design

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.58
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Closet design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10

All 12 Google reviews tagged “Closet design”

Roshan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★

What started out great ended bad. I would NEVER recommend this company or their management team. What they show you in the booklet brochure is NOT what you get as a finished project. Buyer beware!

Closet woodworkingCloset designService not listed+ Responsiveness
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rosie Resendiz is awesome. Wonderful company representative. A+++ Very satisfied customer

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
sue6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tracy did an outstanding job designing my primary closet within my budget!

Closet design+ Responsiveness+ Punctuality+ Professionalism
mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are super happy with Closets by Design. From the design to the installation everything went so quick and we couldn’t be happier. Thank you!

Closet design+ Responsiveness+ Punctuality+ Quality
Derrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Leanna was great. She was very comfortable to work with not a pushy salesperson and honest to work with. Helpful in designing and making my two closet functional to fullest capacity. Definitely would use her again for future jobs.

Closet designCustom closet design & installation+ Responsiveness+ Punctuality+ Quality
Shine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a great experience it was to work with Simona Lobl @ Closets by Design! She was extremely detailed oriented, patient and professional helping us design our garage closets which arrived just when they promised and their look and quality are beyond our expectations. We highly recommend it!

Cabinet designCloset designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kelsey was great she knew exactly how to design our closet !!! very easy process an installation was excellent!!!

Closet design
carla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Erik, was a great consultant. I was very pleased with his visit. He listened to what I wanted, respectful, patient & had a good sense of humor. 🙂 I'm looking forward to the installation.

Closet design+ Professionalism
Douglas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful closets, top quality and huge variety of designs, styles and colors! We had 2 custom closets installed by Horacio Jr. who did a spectacular job, made suggestions and did extras. Top notch.

Closet designCloset woodworkingCustom closet design & installation+ Quality+ Professionalism+ Value
Deborah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good company, good prices, efficient service. i would use them again and refer a friend.

Closet designCustom closet design & installationPre-made cabinet design & installation
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Closet design+ Responsiveness+ Punctuality+ Professionalism
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Closet designCustom closet design & installationShelving/rack construction & installation+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Shelving/rack construction & installation38—
Cabinet construction & installation33—
Cabinet design16—
Installation14—
Closet design12—
Custom furniture11—
Dresser construction & installation8—
Custom closet design & installation6—

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