Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

Experts Reviews · Company report
Closets by Design - Southern California logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%87+12.3Replies to reviews 7%96+6.8Craft & service penalty81−1.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Closets by Design - Southern California

Downey, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 1,757 Google reviews

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Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Closets by Design - Southern California is better than 88% of closet designers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Closets by Design - Southern California is better than 85% of closet designers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Closets by Design - Southern California is better than 81% of closet designers.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Closets by Design - Southern California is better than 87% of closet designers.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Closets by Design - Southern California is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Closets by Design - Southern California is better than 96% of closet designers.A
96

Reviews for your job

Customers hired Closets by Design - Southern California for 8 kinds of job.

Closets by Design - Southern California for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 12

All 14 Google reviews tagged “Installation”

David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rosie Resendiz is awesome. Wonderful company representative. A+++ Very satisfied customer

Cabinet designCabinet installationCloset design+ Responsiveness+ Punctuality+ Quality
RaviLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Install process was perfect and also satisfied with the product. Design process needs improvement. Paper design does not allow us to visualize how it will look and measurements. My closet units depth was 16 inches and 12 inches , as on the design, but we had asked the designer for 16 inches overall. We did not know…

Cabinet designDeliveryInstallation+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I moved in to a new house. I needed so much help with my closet, landry room and my hallway closet. I was so overwhelmed! I called closet by design. I came across a super understanding person, Amy. She design what I needed and her imput was so welcomed. Her eye for detail was amazing.

Cabinet designInstallation+ Quality+ Professionalism+ Value
Dawn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Slyvia did a great job helping me make the right decisions on my cabinet & closest. Her attention to detail was noted and appreciated. I already am a repeat customer and hope to do some additional closets in the near future.

Cabinet designInstallation+ Quality+ Professionalism+ Value
Shine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a great experience it was to work with Simona Lobl @ Closets by Design! She was extremely detailed oriented, patient and professional helping us design our garage closets which arrived just when they promised and their look and quality are beyond our expectations. We highly recommend it!

Cabinet designCloset designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Our installer Victor Alvarez did an amazing job installing our garage cabinets. He came on his day off to do the installation due to a schedule conflict we had. Very professional, reliable and knowledgeable. Great service!!

Installation+ Responsiveness+ Punctuality+ Quality
ganapathi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was excellent . Prompt for the appointment. Patient while explanation. Good experience

Cabinet designCabinet installationInstallation+ Punctuality+ Quality
Robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing experience with consult, design, pricing options and installation. Horatio Jr. was especially wonderful!

Installation+ Responsiveness+ Punctuality+ Quality
SudarshanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Second time with Closets By Design. Did our son’s closet first and did a great job. Called them again for our master closet. Chris Karam came out and worked with us on the design and pricing! Really brought his years of experience to work and gave us practical design solutions. Looking forward to how it turns out.

Cabinet designInstallation+ Responsiveness+ Quality+ Professionalism
Shamila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely love my closet. It's very professionally installed and looks sturdy and beautiful (with the fancy carved doors). Looking forward to putting all my clothes in my new closet this weekend!

Cabinet designCustom cabinet design & installationDoor design+ Responsiveness+ Punctuality+ Quality
marjan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable and friendly sales rep and designer

Cabinet designInstallation+ Responsiveness+ Punctuality+ Quality
Jeannie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had 4 closets done and they are beautiful. I would definitely recommend Farang for designer and installers were very professional. I would recommend Closets by design with Farang for designer, so HAPPY!!!

Cabinet designInstallation+ Responsiveness+ Punctuality+ Quality
Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the time I had my consultation with Alicia and through installation with Michael Fernandez the experience was great. I love the final product of my closet and the quality of work. Thank you!

Custom cabinet design & installationInstallation+ Responsiveness+ Quality+ Professionalism
Eunice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My consultation experience was great! I met with Vanessa Sanchez and she was very thorough with designing our his and her closet. She went above and beyond to illustrate and shared her thoughts as well to help me finalize her design. She was also helped me apply for financing that she went back to my house the…

Cabinet designInstallation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Shelving/rack construction & installation38—
Cabinet construction & installation33—
Cabinet design16—
Installation14—
Closet design12—
Custom furniture11—
Dresser construction & installation8—
Custom closet design & installation6—

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