Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Coachlight Chimney & Fireplace LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%83+12.6Craft & service penalty98−0.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Coachlight Chimney & Fireplace LLC

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 16 chimney sweep services · 5.0★ from 93 Google reviews

📞 Call (248) 251-9348Request a call backWebsite ↗

Report card

Percentile vs other chimney sweep services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Coachlight Chimney & Fireplace LLC is better than 99% of chimney sweep services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Coachlight Chimney & Fireplace LLC is better than 96% of chimney sweep services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Coachlight Chimney & Fireplace LLC is better than 98% of chimney sweep services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Coachlight Chimney & Fireplace LLC is better than 83% of chimney sweep services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Coachlight Chimney & Fireplace LLC is better than 100% of chimney sweep services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Coachlight Chimney & Fireplace LLC is better than —% of chimney sweep services.–
—

Reviews for your job

Customers hired Coachlight Chimney & Fireplace LLC for 3 kinds of job.

Coachlight Chimney & Fireplace LLC for smoke chamber cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Smoke chamber cleaning”

KathleenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John was on time and very professional. He answered all of our questions and gave us good information on keeping our fireplace safe. He also did a wonderful job of protecting our floors from soot and dust. The chimney looks much cleaner now. He was very kind to go and look at a neighbors chimney to address some of…

Chimney cleaningChimney inspectionsSmoke chamber cleaning+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Chimney cleaning5—
Chimney inspections4—
Chimney flue cleaning2—

Compare with

Moses Chimney logoMoses ChimneyExperts Score 95Detroit · 5.00★Art of Stone Masonry & Fireplace logoArt of Stone Masonry & FireplaceExperts Score 87Detroit · 4.89★MS CHIMNEY LLC logoMS CHIMNEY LLCExperts Score 83Detroit · 4.87★