PACKING SERVICES · RALEIGH, NC
Coastal Carrier Moving and Storage logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%72+31.5Reliability 19%48+9Value 13%20+2.5Momentum 10%22+2.2Track record 9%85+7.4Accountability 6%55+3.4Experts Score= 56Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Coastal Carrier Moving and Storage

Better than 63% of packing services · #11 of 30

5.0★375 Google reviewsGoogle star rating as shown on Google Maps.
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Carol · 2 weeks ago

A fantastic crew to transport my car and furniture with care in one long moving van from NC to NH. Efficient and very professional. Highly recommend using coastal for your long distance move. Carol

Paid $5,000+Reasonable priceSenior movingVehicle transport
★★★★★ Karen · 3 weeks ago

The move could not have been any better. Everything was done with professionalism, efficiency and extreme care for our belongings. We had a large move and the estimate Jason gave us was spot on. Kory and Ross were fun to work with and they made the entire process stress free. They handled all the details with…

Paid $5,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
★★★★★ Jeannie · 4 weeks ago

Trevor, Amado and Chris were Wondering guys! They were very Professional and so Kind! They went up and beyond to make sure all our belongings were moved safely and set up correctly at our new home. The Best experience we have ever had with a moving company! We would definitely choose Coastal Carrier Moving again!…

Paid $2,500–3,000Reasonable priceInterstate moving
★★★★★ Iain · a month ago

Best moving company I have ever used. Showed up on time, took great care with everything. Very accommodating and helped setup furniture. Team was friendly and very polite and always asked how they can help. Will definitely use this company again next time I move

Paid $2,000–2,500Great priceIn-state movingLong-distance moving
★★★★★ Polly · a month ago

Tom and his team did a fantastic job loading us in NC and delivering us in CO on time. Tom did an amazing piece of maneuvering getting his 18 wheeler into a tight alley. They also transported our car.

Paid $5,000+Reasonable priceVehicle transportInterstate movingLong-distance moving
★★ Joseph · a month ago

Started out great then went down quickly. They charged 10K for a move that was suppose to cost 6,800. They barely packed anything. They wrapped a lot of furniture. They kept 4 of my ladders and a hope chest (broke at pickup, they later delivered w/o my ladders or any other missing pieces) Too many missing pieces to…

Paid $5,000+OverpricedLocal moving

vs category

Blue = Coastal, grey = packing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (14 reviews)2024-Q2: 5.00★ (44 reviews)2024-Q3: 5.00★ (36 reviews)2024-Q4: 5.00★ (21 reviews)2025-Q1: 5.00★ (18 reviews)2025-Q2: 5.00★ (24 reviews)2025-Q3: 5.00★ (15 reviews)2025-Q4: 5.00★ (16 reviews)2026-Q1: 5.00★ (12 reviews)2026-Q2: 5.00★ (15 reviews)2026-Q3: 4.58★ (26 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$2.8k+156% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 43%Reasonable 55%Overpriced 2%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%72+31.5Reliability 19%48+9Value 13%20+2.5Momentum 10%22+2.2Track record 9%85+7.4Accountability 6%55+3.4Experts Score= 56Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
72
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
48
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
20
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
22
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
85
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
55

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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