How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECoconut Cleaning Co.
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,670 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for area rug cleaning
Clear ✕All 134 Google reviews tagged “Area rug cleaning” · showing 100
Steve did an excellent job! We are very happy with our cleaning. We use coconut for carpets, rugs, and furniture. They get our white furniture looking fresh again!
So excited about how this turned out. My first time using coconut but will definitely be back. Highly recommend!!!
Great job cleaning our 2 large rugs, sectional, and ottoman. Stephen was punctual, professional, and knowledgeable. The service was thorough and didn't take too long at all. We're very satisfied with this service.
Amazing attention to detail! Very thorough and talked to us about the process and an update after. Would love them to come again!!
Stephen came out to clean some of my furniture and I’m consistently impressed with the friendliness, professionalism, and service that Coconut Cleaning provides! I have 2 dogs and Stephen offered an enzymatic cleaner to help remove pet smells from our rug. Stephen and Nate were fast and efficient and I really appreciated their diligence.
Trevor from Coconut Cleaning provided a 30min update before arrival which is always great. My wool 8X10 rug needed cleaning after a pet accident and was well overdue for a regular clean. The service was clearly explained. Professional, friendly & efficient service was provided. An estimate for cleaning the tiles in the bathroom was also given.
Incredible service and care from start to finish. The carpets were left immaculate, and the whole home feels genuinely refreshed. Jake is a true professional, thorough, punctual, communicative, and easy to work with. Thank you!
Coconut Cleaning Co has once again done an incredible job in cleaning our carpets. Elias and Elijah were very professional, courteous and focused on the job. I would HIGHLY recommend them again!
Excellent service experience
Jake was awesome he took the time to explain the services and enzyme treatment and provided prompt and friendly service definitely will use again in the future. Jake you’re our go to guy so I wish you the best and I hope to see you soon for our next service date! Cheers brother!
Brandon did an amazing job and communicated very clearly from start to finish. I highly recommend Brandon and coconut cleaners.
Stephen is the best technician I have had. Coconut cleaners is great and I will continue to use them long term.
We recently tried Coconut Cleaning Co. for the first time and we were pleased with the results! Stephen was very knowledgable, polite, and professional. He worked quickly and efficiently and it wasn't a small job. We will be booking again in the future!
Stephen and Keaton did a fabulous job on cleaning my 2 area rugs and 2 upholstered chairs!! They all look fantastic! You can never go wrong with Coconut Cleaning!!
Stephen and Nate did a great job with our couch and rug! They were fast, polite, and answered any question we had.
Highly recommend Elias with Coconut Cleaning. He did a fantastic job cleaning our ducts, carpets, upholstery, and dryer vents. He was thorough, efficient, and got everything done quickly without cutting corners. I especially appreciated that he broke down all the costs before doing any work, so there were no…
Brandon was on time, very thorough, professional and friendly. He gave us good directions to let everything dry and then put back in place. Got out multiple small and medium stains off my Pottery Barn off whit couch! He also did our stairs, and 4 bedrooms carpet. They all look so good! I’d highly recommend Coconut…
Stephen was incredibly professional, thorough and answered any questions I had with patience. We needed both rugs and upholstery cleaned and everything came out beautifully. I will definitely call Coconut again.
Very impressed with how clean my rug and upholstery came out! Stephen explained everything to me very thoroughly and even taught me about the fabrics in my upholstery! Definitely considering to sign up for a quarterly service I'm so happy with the results.
Stephen with Coconut Cleaning just finished cleaning our 25-year-old wall to wall carpets and an important area rug. In the 45 years we have lived in this house, the carets have never been cleaned nearly as well. Stephen was knowledgeable, cordial and extremely competent. The 40 year-old area rug looked brand new.…
very professional and did a great job.
Stephen and Nate came in and did an amazing job. This is my first time using a carpet cleaning service and now I don’t know why I didn’t do this before. My carpets look brand new.
Steven & Nate from Coconut Cleaning did an awesome job in our home. They were polite, knowledgeable and thorough. I’d highly recommend them to anyone needing cleaning services!
Brandon did such a great job! The team was very polite and thorough with the cleaning. Everything looks brands new! Definitely will be having them come out again soon!
Jake was incredibly knowledgeable, friendly, diligent and made the entire process smooth, highly recommend coconut cleaning
Graham with Coconut arrived today within the time frame provided and did text when he was in route so I could expect him. He was polite and professional and reviewed the work and costs with me. My rugs and carpet looks amazing! Thank you!!
Stephen was fantastic. Worked with us, professional and cleaned everything great. If you live above the second floor of an apartment they cannot reach you is the only problem. Service and price were great
Could not recommend them enough. Timely, professional, respectful and took pride in their work. Will definitely be using them again!
Best cleaning service in austin texas. Have been their customer for 3 years and wouldn’t ever use anyone else. Use them or miss out!
The coconut cleaning team is amazing! I’ve worked with them multiple times and have never been disappointed. Stephen helped with my most recent service and made the title in my home built in the 90’s look brand new!! I also have dogs and get my couch and rugs cleaned each year and coconut cleaning keeps them fresh.…
We’ve used Coconut Cleaning more than five times, and they never disappoint! The team is always professional, friendly, and thorough. We especially appreciate that they use eco-friendly cleaning products that are safe for our home. Trevor did an amazing job—our house looked spotless and smelled so fresh. We highly…
Trevor was amazing! We had a great experience with Coconut Cleaning. They explained the process and were clean + quick! Everything looks good as new. We had carpets, rugs and couches cleaned. Highly recommend!
Trevor was knowledgeable and thorough on explaining the process. Him and his team knocked out the service and we’re great and friendly. Will use Coconut Cleaning again for sure.
Elias did a fantastic job on our rug, nursery chair, and ottoman. The nursery chair had a particularly huge transformation - it looks almost new again, and we are so grateful!
Coconut cleaning is the absolute best in ATX and Jake did a phenomenal job!
Great job by Stephen! He was super informative, very professional, and friendly. We are extremely pleased with the outcome of all the cleaning. He did our kitchen and master bath tile and grout which looks like new again. The upholstery of sofa and loveseat and large area rug looks and feels great. Would definitely…
We recently hired Coconut Cleaning to clean our outdoor seating, outdoor rug, and living room couch, and we were so impressed with the entire experience. They were quick, professional, respectful of our home, and incredibly efficient. Everything looks and feels so fresh and clean again. Special shoutout to Graham,…
Stephen did an awesome job cleaning my area rug. I can really see the difference! He was also kind and professional. Thank you Stephen!
Elias was great! This was my first experience with a professional cleaning. Elias took the time to talk through all of the services for the day before he got started. We needed a refresh for our home, and he was so thorough and careful to do a great job! I really appreciated the time he took in meticulously cleaning…
Elias was great with getting all the spots I pointed out very clean, as well as with the entire couch and area rug! Wonderful experience. Would get this service again!
Great service. Couch and rug looks amazing. Worth it!!
Always so happy with our service from Coconut Cleaning. We’ve signed up for their plan and it’s super valuable for the discounts you get and also the convenience and reminders for service. Very pleased with Elias today. I haven’t met anyone there yet that doesn’t have high standard for quality work and professionalism!
Trevor was really great! Super nice and explained thoroughly and made the process extremely simple as a customer. I appreciated his work and look forward to continue with the service!
Trevor did a great job, carpets looked amazing and he was friendly and professional. He got everything done in a very timely manner. Highly recommend!
Elias and team did an amazing job cleaning both carpets and rugs in our home. He was professional and worked efficiently to clean everything with great care! Thank you Elias!
Coconut Cleaning (Brandon) did an excellent job of carpet and tile cleaning. Brandon was very professional. He texted me with an estimated time of arrival, explained all services and costs, and finished in a timely manner. I will definitely use them in the future.
Trevor & Phil were both friendly, accommodating and very knowledgeable! We will definitely be repeat customers!
Jake was wonderful and very approachable. He was knowledgeable which is always reassuring. Our couch and area rug came out fantastic - good as new! Wool rugs are always time consuming to clean and he was very efficient. 1 hour in and out! Highly recommend 😊
We were very pleased with the service from Brandon and Coconut Cleaning. They were on-time, polite, left zero mess. Our marble floors and bathroom sinks look sparkling clean, showers are almost new, as well as brand new looking carpet on our stairs. We have a large, hairy dog... so trying to keep that dirt out of…
Trevor was great, super knowledgeable with explaining the process and did a great job on our entire house. He was great to work with and we loved our results. Already looking forward to our next service with Coconut cleaning.
Jake & Jack did great on our apartment! They were quick, thorough, kind & very communicative. Would recommend & will repeat the service in a couple months :)
Jake & Coconut Cleaning were fantastic. It was very easy to get scheduled, they were available the same week, and communication was seamless. Jake was very friendly & professional. My carpet, wool rug, and upholstered sectional all look great. I will definitely work with them again.
Elias and Nate with Coconut Cleaning did a great job! We had several different rooms/ items to clean. They were respectful and worked efficiently.
Elias and Nate were amazing! Service and communication wise!
Jake and Jack did great! Very kind and hard working. Moved a ton of furniture around and went over spots multiple times! Also serve as great therapists. Listened to me rant about dirt all day 😂 My bf came home with a clogged nose and was like “omg I can’t smell anything but somehow I can smell how clean it is in…
Elias and Keaton were punctual, professional, and informative. They were in and out in an impressive amount of time and everything looks wonderful.
Excellent service, fast and efficient- highly recommend Brandon and Coconut Cleaning Co.!
Trevor did such an amazing job on my couch and rug! He took great care of me and my things. I cannot believe the before and afters!! He was professional and fast, couldn’t have asked for a better cleaning service. Will be recommending to all my friends!!
Coconut Cleaning Co. was awesome! Brandon did such a great job. He really knew what he was doing, was super careful with my furniture, and so sweet with my curious dog. I booked them to clean my creme-colored couch, but everything looked so good I ended up asking to clean the rugs and dining chairs too. Highly recommend!
I’ve been meaning to have our wool area rug cleaned for years now, and I finally pulled the trigger when I found coconut cleaning and was so impressed with their excellent communication, customer service and the price was right! I received pricing and booked my services over text with Destiny, she was so responsive…
They did great! Super friendly and addressed all the concerns I had. Also very fast. Professional. I would definitely use them again:)
Coconut cleaning is the way to go! Coconut Cleaning did an incredible job from start to finish. The team was punctual, professional, and super friendly. My home has never felt this fresh and clean — they paid attention to every detail and even got those tricky spots most companies miss. I love that they use…
Typically I would leave Coconut Cleaning a 5 but this particular service, the technician I do not believe took the appropriate precautionary measures when it came to ventilation, and the carbon monoxide alarm ended up going of for about 40 minutes. As a pregnant woman of 7 months, this is extra concerning. Prior…
Excellent communication before and after arrival. Super kind and professional. They went over every detail and made sure I was satisfied which I was. I highly recommend!
Coconut cleaning did an amazing job cleaning my carpets and couches! The team was on time, professional, and faster than I thought! They got here at 10 and did my stairs, upstairs carpets, sectional, couch, and area rug in 2.5 hours, they were gone by 12:30! I am super thrilled and will definitely use them again.
Had a great experience with Coconut Cleaning. On time and went straight to work and got everything nice and clean! Will definitely use them again!
Very happy with our results from our floor and carpet cleaning! Trevor did a great job!
Phil did a great job. He was very professional and explained how and what he will be doing to clean the carpet. He even shared few tips to keep the area rugs and carpet clean. Definitely will hire them again in future. Great price too!!
Brandon and Vaunzhe were very professional. They explained everything that they could do and were quick and efficient. I will definitely be using this service again! My couch and floors look brand new. Also, they were super sweet to my dog <3.
Brandon communicated and met his ETA. He was very friendly and professional explaining the process and communicated clear expectations. He was efficient and the price was fair. I would highly recommend Coconut Cleaning.
Phil was fantastic! Our wool rug looks like new. I was going back and forth on getting the rug cleaned and I would do it a million times over. It looks incredible and is so much brighter than before. Thank you!
AMAZING! With 7 animals and 2 toddlers, my rugs and couch needed some major help!! They blew me away with how quick and efficient they were. My couch is back to the color it was when I bought it and my 2 turkish rugs are brighter and smell amazing for the 1st time! I am soooo blown away and so thankful. Everything looks brand new again!
Great communication and knowledge from Brandon. Carpet, tile, rug, upholstery all look great. What a difference. Photo: top: cleaned gout line, bottom: not cleaned yet.
WOW! Brandon from Coconut Cleaning in Austin just left my home and did such a spectacular job! I only had him come to clean my upstairs carpet and he was quick and efficient. He explained what he'd be doing and how it all works in case I had any questions. When he was done he kindly offered his services to scrub…
Trevor and Phil made my carpets, tile, and laminate look BRAND NEW! HIGHLY recommend Coconut Cleaning and these two gentlemen. Professional, quick, wonderful communication and great work.
I had a great experience! The coconut team schedule my cleaning service the next day of my request. Brandon arrived before than we expected and did a great job with our couch and two area rugs. They are looking like new. Highly recommended!
Trevor and Phil were quick and efficient ! Going the extra mile and having great customer service. I would definitely recommend Coconut Cleaning ! Everything looks brand new again.
This was the first time we tried Coconut cleaners. Phil and Brandon were on time. Very thorough in their work, They spent over two hours, made sure they got all the stains off our white carpets. Would highly recommend this company
Brandon did a wonderful job cleaning our carpets and couch! He was on time and very professional.
Excellent service and quality!
This is a great service, and I’m so happy with my clean carpets and sectional! Brandon was very professional, on time, and did an excellent job - highly recommend!
I am very pleased with the services provided by Coconut Cleaning Company . The technician, Brandon, was professional, timely, and offered helpful tips. Highly recommend.
We’ve used Trevor with Coconut Cleaning for both carpets and couch cleaning now. They do an amazing job and have gotten a stain out of my carpet that 3 other companies could not. They’re very professional, friendly and always on time. I would 100% recommend them!
Brandon did a great job! He was on time, quick and professional.
My experience working with Coconut Cleaning was great from the very beginning. They were quick in providing a quote and on the day of the service Brandon was friendly and performed the cleaning in a timely manner. I recommend these guys!
I haven't had my carpets cleaned in 4 years and have never had the upholstery of my couches cleaned in the 8 years I've owned them. With two dogs and a child, all of that accumulated dirt and staining was completely eliminated. I didn't realize how dusty and dirty everything was until I saw the glow up. It feels…
Very easy to make appointment, arrived on time, friendly and professional, used corner guards to protect the walls from the hoses, on the spot pricing when I asked for additional work. Carpet, area rugs, upholstery (sofas and finish chairs). Still drying, but looks like all the major spots we had were removed. House feels refreshed after their visit.
Prompt and friendly service with immediate, very apparent results. We are extremely satisfied and will be using Coconut Cleaning Co. again in the future!
Our couch smells so fresh. Our couch smelled like pet dander. Their cleaning seemed to do the job. Very professional. Reasonable pricing. Signed up for their quarterly program. Will be using them again.
Trevor was fabulous! He has our sofa, chairs, and rug looking brand new and smelling super fresh. 10/10 would recommend and will be using again in the future.
We had not planned ahead but took their service just by chance, since they were cleaning carpets in our neighbors house. Trevor was very accommodating and easy to communicate with. He gave a decent quote and did a great job cleaning the carpeted area and the rugs in our house. I was so impressed that we also got our…
I contacted coconut cleaning for general carpet cleaning and walked away getting specialized pet stain and odor treatment as well as area rug and carpet cleaning. I had the pleasure of having Brandon come to my house and break down the full cost and explain how the services would work. He was really professional and…
Brandon and Chris are awesome! Highly recommend and will absolutely call them again!
My house is like new after their service, THAK YOU! Very friendly staff as well.
Very impressed at the carpet cleaning service I got today from Trevor at Coconut Cleaning. I wanted to get everything fresh and clean for spring and I’m already excited about getting it done again in 6 months!
I just moved into my apartment not too long ago and the complex did not deep clean if before move in. I wanted to have sparkly clean countertops, fresh carpet and clean floors and Coconut cleaning came and exceeded expectations. Not only did they leave my place clean and smelling good, they deep cleaned the interior…
Trevor and Brandon were great!! They explained ALL the processes and the results were amazing. I would highly recommend to any and everyone
Brandon and Trevor are the best! I noticed an immediate difference after they came. They were extremely professional and friendly! I joined their quarterly program and am already excited for them to come back again. Highly recommend this service. It’s worth every penny
These guys are great! Family owned! Very personable, professional and real wholesome guys. I will use this company from here on out. Amazing job! Keep it up!
Had a very professional and warm experience with coconut cleaning. They were on time and swift in service while ensuring to give space while working at home. Will be sure to use them again in the future!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 454 | $196–$359 |
| Carpet steam cleaning | 357 | $170–$390 |
| Pet stain & odor removal | 210 | $203–$385 |
| General carpet cleaning | 176 | $170–$359 |
| Area rug cleaning | 134 | $164–$359 |
| Mattress cleaning | 9 | $126–$335 |
| Leather cleaning | 6 | — |
