How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECoconut Cleaning Co.
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,670 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for carpet steam cleaning
Clear ✕All 358 Google reviews tagged “Carpet steam cleaning” · showing 20
Elias did an amazing job. He was on time and very professional.
Stephen is the best!!
Very polite and professional. They cleaned my carpet thoroughly. I’m very happy with the work! My carpet was very dirty and I haven’t had it cleaned in about 10 years and he managed to clean it nicely. See the pics
Good communication, prompt, and got the job done well.
Elijah did great work on our rug and couch! Communicative before arrival and the service felt thorough. Got all our stains out!
Graham kept me informed about arrival time, and actually arrived ON TIME. He explained the services completely and finished when he said he would. He did a great job and I'm very happy with the results. A Few Moments Later...... This is the best our carpet has looked in years. And, it feels completely dry in less…
Elijah is prompt, polite and professional! He not only explained the process perfectly but he did an amazing job cleaning my carpet! Highly recommend Elijah and Coconut Cleaning!
Decided to try this company on the recommendation of a neighbor and I was pleasantly surprised. Stephen showed up right on time, was very professional and did a great job! He got some stubborn stains off my stairs that a previous company was unable to remove. I was really happy! I’m glad I decided to try these guys. I will stick with them!
Old pet stains were on carpets before we moved in. Now they're gone. Took less than 90 minutes to treat 3 rooms. Very professional.
Stephen did a phenomenal job. Our 8 year old carpet looks brand new!
Stephen was amazing. He came in when another person called out due to a family emergency and reassured us it would still be great service. We did a whole walk-through of the house and left while he did his work in two hours for 2000 sq ft of carpet and tile that’s been abused by two dogs for a long time. The house…
Stephen was great! Explained the services well and left our couches and carpet cleaner and fresher than I could have expected.
Really solid job getting some stains out and cleaning area rug and theatre room. Showed up on time, took care of business. I appreciate that!
Stephen and Nate are really respectful and nice guys. Stephen walked me through the entire process so that I completely understood what was included and answered all the questions I had so that I was able to leave them to do their job with confidence. I came back later on after the job was completed and my house…
Stephen did an amazing job with my parents home. They cleaned my parents bedroom and living room and left it spotless! I have family members asking for their information so they can use the service as well! Highly recommend!
Steven and Keaton did a phenomenal job at our church today! They were very helpful and professional! Would definitely recommend!
Arrived on time explained the what they would be doing to the rugs and carpet. When they finished I inspected the work. My carpets looked great and smelled clean
Jake did a great job and was very Communicative throughout. Thank you!!!!
Graham did a fabulous job and was very nice, quick, and professional!
Coconut Cleaning is phenomenal. I never have to worry whether the job will get done right. They are thorough, quick, and customer oriented. I can’t say enough good things about this company. I have my carpets cleaned every 3 months as I have a dog and the subscription service makes so much sense. I have been using…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 454 | $196–$359 |
| Carpet steam cleaning | 357 | $170–$390 |
| Pet stain & odor removal | 210 | $203–$385 |
| General carpet cleaning | 176 | $170–$359 |
| Area rug cleaning | 134 | $164–$359 |
| Mattress cleaning | 9 | $126–$335 |
| Leather cleaning | 6 | — |
