How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECoconut Cleaning Co.
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,670 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for general carpet cleaning
Clear ✕All 177 Google reviews tagged “General carpet cleaning” · showing 60
Graham was thorough and efficient. Thank you!!
Coconut cleaning clean our laminate floor and vinyl floor. Did a fantastic job and cleaning.
Steve did an excellent job! We are very happy with our cleaning. We use coconut for carpets, rugs, and furniture. They get our white furniture looking fresh again!
Trevor did an excellent job cleaning our couch, sofa and beds. Efficient, informative, and extremely easy to work with. Worth every penny we paid!
Stephen was prompt, friendly, and quick! He cleaned the carpet in 4 rooms, cleaned the tile and grout in our primary bathroom, and addressed a few stains on a sofa in what felt like no time at all. Will definitely use him and coconut again for future needs!
Stephen did incredible. This man deserves a raise, a promotion, something! My carpets look brand new again. He was in & out, quick service. Very professional & respectful & the work he does is next level.
Very professional and prompt! The text I received said he would be arriving at 11:40 am and sure enough at that time they were knocking on our door. Asked if there were any particular area I wanted them to focus on and kept me informed all throughout. I highly recommend Coconut Cleaning and will use them again in…
Steven and Keaton did a phenomenal job at our church today! They were very helpful and professional! Would definitely recommend!
Very very helpful and understanding of what we needed our rental to look and smell like at the end. Great work!
Always a great experience
Coconut Cleaning Co has once again done an incredible job in cleaning our carpets. Elias and Elijah were very professional, courteous and focused on the job. I would HIGHLY recommend them again!
I am SO happy with this service. I let my dogs on the couch so it was covered in hair/dirt/etc and started to smell. Brandon was extremely detail oriented - he vacuumed the sectional, steam cleaned every inch of the couch, ALL of the pillows (the last company I used said they “couldn’t do the pillows”), and added a…
Stephen did a great job! Our carpets look brand new!
Jake was awesome he took the time to explain the services and enzyme treatment and provided prompt and friendly service definitely will use again in the future. Jake you’re our go to guy so I wish you the best and I hope to see you soon for our next service date! Cheers brother!
Stephen is the best technician I have had. Coconut cleaners is great and I will continue to use them long term.
Stephen did an amazing job! Nothing like a clean couch and carpet! ❤️
What a wonderful experience! My apartment and carpets feel brand new. Elias and company were very polite and wonderfully friendly.
Graham did an awesome job we are thrilled with his work!
Jake was amazing! Our carpet looks amazing!!
Highly recommend. Used them like 4 times in the past 2 years
Stephen was great to work with! He was punctual and explained everything in detail and our rugs look SO much better!! I will definitely be asking for help from cocunut cleaning again based on the wonderful experience of having help from Stephen!!
Stephen and Nate came in and did an amazing job. This is my first time using a carpet cleaning service and now I don’t know why I didn’t do this before. My carpets look brand new.
Graham was awesome , professional , timely very proactive in communication . In terms of the job , it was phenomenal, got out stains that I did not think was possible.
Brandon and his partner did a fantastic job! Great service, timely, very professional and helped explain the process to make it easy to understand. Highly recommend!
Thorough and communicative!
Stephen did a great job and was very professional!! Carpets looked brand new - thank you!!
Jake was awesome. Very professional. Carpets look great again! We will for sure be using him again.
We had a great experience with Coconut cleaning. Communications was very timely and straightforward. Graham arrived on time and was very kind and helpful. He offered extra add-ons but was not pushy about adding them, which we really appreciated. It was a quick and seamless process and he went above and beyond! We…
Best cleaning service in austin texas. Have been their customer for 3 years and wouldn’t ever use anyone else. Use them or miss out!
Very thorough and detailed service by Stephen. Highly recommended 🙏🏻
We’ve used Coconut Cleaning more than five times, and they never disappoint! The team is always professional, friendly, and thorough. We especially appreciate that they use eco-friendly cleaning products that are safe for our home. Trevor did an amazing job—our house looked spotless and smelled so fresh. We highly…
Trevor was amazing! We had a great experience with Coconut Cleaning. They explained the process and were clean + quick! Everything looks good as new. We had carpets, rugs and couches cleaned. Highly recommend!
Trevor was knowledgeable and thorough on explaining the process. Him and his team knocked out the service and we’re great and friendly. Will use Coconut Cleaning again for sure.
Stephen was great! He was very respectful and quick! Great moving out touch up service!
Highly recommend - our couch and dining chairs looked brand new again and our technician Jake was incredible professional and friendly. Scheduling was quick and easy. Great experience with this company and will use again!
Great communication! On time! Great job cleaning the carpets and professional!
We always have a wonderful experience with Coconut Cleaning. Always professional and on time, deliver great carpet cleaning services. We use the membership which gives a great price. Thanks for the cleaning today!
They did a really good job with our carpets. They got most of the tough stains out, and Steve made it a smooth and simple process. It’s my second time using them, and I’d do it a third.
Trevor did a great job with my carpets. Highly recommend using these guys.
Coconut cleaning is the absolute best in ATX and Jake did a phenomenal job!
Elias was great! This was my first experience with a professional cleaning. Elias took the time to talk through all of the services for the day before he got started. We needed a refresh for our home, and he was so thorough and careful to do a great job! I really appreciated the time he took in meticulously cleaning…
Jake and his helper were very efficient and did a great job! Jake explained the job and cost up front which I appreciate. I will definitely be using Coconut cleaning for our floors again.
Elias was great with getting all the spots I pointed out very clean, as well as with the entire couch and area rug! Wonderful experience. Would get this service again!
Brandon is the BEST! Always goes above and beyond and explains everything. He even gives me tips on what to do in between to keep everything in good shape before the next time they come!
Scheduling and initial quote was very straight forward and in-line with expectations. Service tech Trevor did an excellent job cleaning the sofa and area rugs and removed many stains so they all look new again.
Very professional and did a great job. Thank you!
Jake and the Coconut Cleaning team were incredible. Not only were they very responsive and helpful in answering my questions, they explained the process and did a GREAT job. Couldn’t recommend them more
We’ve been having Coconut out quarterly to keep carpets with pets clean- they are always timely, professional, friendly & take good care of our home. The membership helps with cost too! We’re really happy with our services for the last 2 years
The BEST crew in town! I have now repeated 3x with the Coconut team and there is no one better to recommend in town. I appreciate their clear and prompt communication (yes over text) plus they always show up on time and do fantastic work. Highly recommended!!
Elias and his colleague did a fabulous job cleaning our carpets. They were professional, friendly, full of knowledge and very efficient and communicative. We will definitely book the team again and continue to be their client! Thanks a lot!
I am really happy with the service I received today. I appreciate the friendly, efficient, no-nonsense, & professional approach. I will be a repeat customer.
Really impressed with Elias’s quality of service, communication, and promptness. I will certainly be rebooking Coconut Cleaning in the future!
Second time using Coconut Cleaning & highly recommend! I needed a refresh on my carpets and remove a few stains from cat hairballs - it looks brand new! Greatly appreciate Elias’ help!
Trevor did a great job, carpets looked amazing and he was friendly and professional. He got everything done in a very timely manner. Highly recommend!
Tanner was great to work with. Showed up in a timely manner, communicated extremely well, and was very friendly. This was our second experience with Tanner and he always does a great job.
Amazing service and attention to detail!! Jake & his partner went above and beyond. Will be using them again.
⭐️⭐️⭐️⭐️⭐️Excellent work! Very respectful and will continue to use them!
Jake was very efficient, knowledgeable, and respectful. Highly recommend.
Elias and team did an amazing job cleaning both carpets and rugs in our home. He was professional and worked efficiently to clean everything with great care! Thank you Elias!
Trevor was very detailed with his work and second time at my address. Overall, I been a coconut member for while now and I really like how they work!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 454 | $196–$359 |
| Carpet steam cleaning | 357 | $170–$390 |
| Pet stain & odor removal | 210 | $203–$385 |
| General carpet cleaning | 176 | $170–$359 |
| Area rug cleaning | 134 | $164–$359 |
| Mattress cleaning | 9 | $126–$335 |
| Leather cleaning | 6 | — |
