How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECoconut Cleaning Co.
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,670 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for pet stain & odor removal
Clear ✕All 210 Google reviews tagged “Pet stain & odor removal” · showing 20
Steve did an excellent job! We are very happy with our cleaning. We use coconut for carpets, rugs, and furniture. They get our white furniture looking fresh again!
Very polite and professional. They cleaned my carpet thoroughly. I’m very happy with the work! My carpet was very dirty and I haven’t had it cleaned in about 10 years and he managed to clean it nicely. See the pics
We had a great experience. Rug and sectional looking (and smelling) brand new! That’s after years with kids and pups all over them too! 10/10 recommend
Stephen did incredible. This man deserves a raise, a promotion, something! My carpets look brand new again. He was in & out, quick service. Very professional & respectful & the work he does is next level.
Great job cleaning our 2 large rugs, sectional, and ottoman. Stephen was punctual, professional, and knowledgeable. The service was thorough and didn't take too long at all. We're very satisfied with this service.
Amazing attention to detail! Very thorough and talked to us about the process and an update after. Would love them to come again!!
Stephen was amazing. He came in when another person called out due to a family emergency and reassured us it would still be great service. We did a whole walk-through of the house and left while he did his work in two hours for 2000 sq ft of carpet and tile that’s been abused by two dogs for a long time. The house…
Jake was great to work with and did an excellent job cleaning our white upholstered couch! Highly recommend coconut!
Really solid job getting some stains out and cleaning area rug and theatre room. Showed up on time, took care of business. I appreciate that!
Stephen came out to clean some of my furniture and I’m consistently impressed with the friendliness, professionalism, and service that Coconut Cleaning provides! I have 2 dogs and Stephen offered an enzymatic cleaner to help remove pet smells from our rug. Stephen and Nate were fast and efficient and I really appreciated their diligence.
Jake and his coworker were personable, excellent and made quick work of 2 very large dog-and-child-dirty sofas!
Graham did a fabulous job and was very nice, quick, and professional!
Trevor from Coconut Cleaning did an amazing job cleaning my couch! He was right on time, extremely respectful, and even wore booties while he worked, which I really appreciated. He was efficient, professional, and took the time to explain everything clearly throughout the process. My couch looks and feels so fresh…
Brandon was thorough, kind, and overall super friendly and professional!
Very very helpful and understanding of what we needed our rental to look and smell like at the end. Great work!
Always a great experience
We love Coconut Cleaners. Elias was great. We have used them multiple times with different techs and they all have been great. They all seem to enjoy doing what they do and speak highly of their employer and that makes a difference to me and in how they approach their work. They clean two sofas. One is a sectional/chaise.
Jake was awesome he took the time to explain the services and enzyme treatment and provided prompt and friendly service definitely will use again in the future. Jake you’re our go to guy so I wish you the best and I hope to see you soon for our next service date! Cheers brother!
Brandon did an amazing job and communicated very clearly from start to finish. I highly recommend Brandon and coconut cleaners.
Stephen is the best technician I have had. Coconut cleaners is great and I will continue to use them long term.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 454 | $196–$359 |
| Carpet steam cleaning | 357 | $170–$390 |
| Pet stain & odor removal | 210 | $203–$385 |
| General carpet cleaning | 176 | $170–$359 |
| Area rug cleaning | 134 | $164–$359 |
| Mattress cleaning | 9 | $126–$335 |
| Leather cleaning | 6 | — |
