How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECoconut Cleaning Co.
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,670 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for pet stain & odor removal
Clear ✕All 210 Google reviews tagged “Pet stain & odor removal” · showing 40
Steve did an excellent job! We are very happy with our cleaning. We use coconut for carpets, rugs, and furniture. They get our white furniture looking fresh again!
Very polite and professional. They cleaned my carpet thoroughly. I’m very happy with the work! My carpet was very dirty and I haven’t had it cleaned in about 10 years and he managed to clean it nicely. See the pics
We had a great experience. Rug and sectional looking (and smelling) brand new! That’s after years with kids and pups all over them too! 10/10 recommend
Stephen did incredible. This man deserves a raise, a promotion, something! My carpets look brand new again. He was in & out, quick service. Very professional & respectful & the work he does is next level.
Great job cleaning our 2 large rugs, sectional, and ottoman. Stephen was punctual, professional, and knowledgeable. The service was thorough and didn't take too long at all. We're very satisfied with this service.
Amazing attention to detail! Very thorough and talked to us about the process and an update after. Would love them to come again!!
Stephen was amazing. He came in when another person called out due to a family emergency and reassured us it would still be great service. We did a whole walk-through of the house and left while he did his work in two hours for 2000 sq ft of carpet and tile that’s been abused by two dogs for a long time. The house…
Jake was great to work with and did an excellent job cleaning our white upholstered couch! Highly recommend coconut!
Really solid job getting some stains out and cleaning area rug and theatre room. Showed up on time, took care of business. I appreciate that!
Stephen came out to clean some of my furniture and I’m consistently impressed with the friendliness, professionalism, and service that Coconut Cleaning provides! I have 2 dogs and Stephen offered an enzymatic cleaner to help remove pet smells from our rug. Stephen and Nate were fast and efficient and I really appreciated their diligence.
Jake and his coworker were personable, excellent and made quick work of 2 very large dog-and-child-dirty sofas!
Graham did a fabulous job and was very nice, quick, and professional!
Trevor from Coconut Cleaning did an amazing job cleaning my couch! He was right on time, extremely respectful, and even wore booties while he worked, which I really appreciated. He was efficient, professional, and took the time to explain everything clearly throughout the process. My couch looks and feels so fresh…
Brandon was thorough, kind, and overall super friendly and professional!
Very very helpful and understanding of what we needed our rental to look and smell like at the end. Great work!
Always a great experience
We love Coconut Cleaners. Elias was great. We have used them multiple times with different techs and they all have been great. They all seem to enjoy doing what they do and speak highly of their employer and that makes a difference to me and in how they approach their work. They clean two sofas. One is a sectional/chaise.
Jake was awesome he took the time to explain the services and enzyme treatment and provided prompt and friendly service definitely will use again in the future. Jake you’re our go to guy so I wish you the best and I hope to see you soon for our next service date! Cheers brother!
Brandon did an amazing job and communicated very clearly from start to finish. I highly recommend Brandon and coconut cleaners.
Stephen is the best technician I have had. Coconut cleaners is great and I will continue to use them long term.
We recently tried Coconut Cleaning Co. for the first time and we were pleased with the results! Stephen was very knowledgable, polite, and professional. He worked quickly and efficiently and it wasn't a small job. We will be booking again in the future!
Jake is great. Always friendly, approachable and thorough. Coconut is my go-to when it’s time to clean my tile, carpet and/or furniture. They always do an amazing job.
Graham was quick and efficient. He’s very pleasant and is knowledgeable on products.
We had carpets with a bunch of pet stains. Coconut cleaning did a pretty thorough cleaning job and our carpets look and smell great now!
Stephen was incredibly professional, thorough and answered any questions I had with patience. We needed both rugs and upholstery cleaned and everything came out beautifully. I will definitely call Coconut again.
Stephen and Keaton did a great job on the carpets! Stephen was also very nice to talk with and informative about the whole process that goes into cleaning the carpets, any types of damage that could be found in carpets, as well as the drying process via air conditioning. All in all, very efficient work and I'm quite happy with the results!
Stephen with Coconut Cleaning just finished cleaning our 25-year-old wall to wall carpets and an important area rug. In the 45 years we have lived in this house, the carets have never been cleaned nearly as well. Stephen was knowledgeable, cordial and extremely competent. The 40 year-old area rug looked brand new.…
Highly recommend. Used them like 4 times in the past 2 years
Stephen and Nate came in and did an amazing job. This is my first time using a carpet cleaning service and now I don’t know why I didn’t do this before. My carpets look brand new.
Jake did a great job! Process was so quick, maybe 20 minutes! The pet odor we were concerned with is gone. Thanks for your help! Couch looks like new
Steven & Nate from Coconut Cleaning did an awesome job in our home. They were polite, knowledgeable and thorough. I’d highly recommend them to anyone needing cleaning services!
Stephen cleaned my floors and chairs and did an outstanding job!! Everything looks much brighter especially in the kitchen. Attention to detail!!!! I couldn’t be happier!!
Professional and did an excellent job cleaning our sofa and dining chairs!
Coconut Cleaning is the best! I have been using them for years, highly recommend.
Jake was incredibly knowledgeable, friendly, diligent and made the entire process smooth, highly recommend coconut cleaning
Jake was prompt, professional & very helpful in explaining the carpet cleaning options to me. He helped work around our daughter’s nap schedule & his team was in & out in no time! Our carpets are spotless, & I can rest easy knowing our little one is playing on a sanitized surface. Thank you coconut cleaners!
Had a great experience with Stephen at Coconut Cleaning! Our sofa looks brand new.
Thank you Coconut Cleaning. I came home to beautifully cleaned carpets and flooring. You would never know we have pets. It looks and smells so fresh. Great job Tanner!
Stephen did an amazing job on our carpets. After 8 years and 2 dogs and he got them looking like they did when we moved in! Stephen was a pro and a pleasure. A+ service, 10 out of 10, highly recommended.
Graham with Coconut arrived today within the time frame provided and did text when he was in route so I could expect him. He was polite and professional and reviewed the work and costs with me. My rugs and carpet looks amazing! Thank you!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 454 | $196–$359 |
| Carpet steam cleaning | 357 | $170–$390 |
| Pet stain & odor removal | 210 | $203–$385 |
| General carpet cleaning | 176 | $170–$359 |
| Area rug cleaning | 134 | $164–$359 |
| Mattress cleaning | 9 | $126–$335 |
| Leather cleaning | 6 | — |
