How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECoconut Cleaning Co.
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,670 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for pet stain & odor removal
Clear ✕All 210 Google reviews tagged “Pet stain & odor removal” · showing 140
Steve did an excellent job! We are very happy with our cleaning. We use coconut for carpets, rugs, and furniture. They get our white furniture looking fresh again!
Very polite and professional. They cleaned my carpet thoroughly. I’m very happy with the work! My carpet was very dirty and I haven’t had it cleaned in about 10 years and he managed to clean it nicely. See the pics
We had a great experience. Rug and sectional looking (and smelling) brand new! That’s after years with kids and pups all over them too! 10/10 recommend
Stephen did incredible. This man deserves a raise, a promotion, something! My carpets look brand new again. He was in & out, quick service. Very professional & respectful & the work he does is next level.
Great job cleaning our 2 large rugs, sectional, and ottoman. Stephen was punctual, professional, and knowledgeable. The service was thorough and didn't take too long at all. We're very satisfied with this service.
Amazing attention to detail! Very thorough and talked to us about the process and an update after. Would love them to come again!!
Stephen was amazing. He came in when another person called out due to a family emergency and reassured us it would still be great service. We did a whole walk-through of the house and left while he did his work in two hours for 2000 sq ft of carpet and tile that’s been abused by two dogs for a long time. The house…
Jake was great to work with and did an excellent job cleaning our white upholstered couch! Highly recommend coconut!
Really solid job getting some stains out and cleaning area rug and theatre room. Showed up on time, took care of business. I appreciate that!
Stephen came out to clean some of my furniture and I’m consistently impressed with the friendliness, professionalism, and service that Coconut Cleaning provides! I have 2 dogs and Stephen offered an enzymatic cleaner to help remove pet smells from our rug. Stephen and Nate were fast and efficient and I really appreciated their diligence.
Jake and his coworker were personable, excellent and made quick work of 2 very large dog-and-child-dirty sofas!
Graham did a fabulous job and was very nice, quick, and professional!
Trevor from Coconut Cleaning did an amazing job cleaning my couch! He was right on time, extremely respectful, and even wore booties while he worked, which I really appreciated. He was efficient, professional, and took the time to explain everything clearly throughout the process. My couch looks and feels so fresh…
Brandon was thorough, kind, and overall super friendly and professional!
Very very helpful and understanding of what we needed our rental to look and smell like at the end. Great work!
Always a great experience
We love Coconut Cleaners. Elias was great. We have used them multiple times with different techs and they all have been great. They all seem to enjoy doing what they do and speak highly of their employer and that makes a difference to me and in how they approach their work. They clean two sofas. One is a sectional/chaise.
Jake was awesome he took the time to explain the services and enzyme treatment and provided prompt and friendly service definitely will use again in the future. Jake you’re our go to guy so I wish you the best and I hope to see you soon for our next service date! Cheers brother!
Brandon did an amazing job and communicated very clearly from start to finish. I highly recommend Brandon and coconut cleaners.
Stephen is the best technician I have had. Coconut cleaners is great and I will continue to use them long term.
We recently tried Coconut Cleaning Co. for the first time and we were pleased with the results! Stephen was very knowledgable, polite, and professional. He worked quickly and efficiently and it wasn't a small job. We will be booking again in the future!
Jake is great. Always friendly, approachable and thorough. Coconut is my go-to when it’s time to clean my tile, carpet and/or furniture. They always do an amazing job.
Graham was quick and efficient. He’s very pleasant and is knowledgeable on products.
We had carpets with a bunch of pet stains. Coconut cleaning did a pretty thorough cleaning job and our carpets look and smell great now!
Stephen was incredibly professional, thorough and answered any questions I had with patience. We needed both rugs and upholstery cleaned and everything came out beautifully. I will definitely call Coconut again.
Stephen and Keaton did a great job on the carpets! Stephen was also very nice to talk with and informative about the whole process that goes into cleaning the carpets, any types of damage that could be found in carpets, as well as the drying process via air conditioning. All in all, very efficient work and I'm quite happy with the results!
Stephen with Coconut Cleaning just finished cleaning our 25-year-old wall to wall carpets and an important area rug. In the 45 years we have lived in this house, the carets have never been cleaned nearly as well. Stephen was knowledgeable, cordial and extremely competent. The 40 year-old area rug looked brand new.…
Highly recommend. Used them like 4 times in the past 2 years
Stephen and Nate came in and did an amazing job. This is my first time using a carpet cleaning service and now I don’t know why I didn’t do this before. My carpets look brand new.
Jake did a great job! Process was so quick, maybe 20 minutes! The pet odor we were concerned with is gone. Thanks for your help! Couch looks like new
Steven & Nate from Coconut Cleaning did an awesome job in our home. They were polite, knowledgeable and thorough. I’d highly recommend them to anyone needing cleaning services!
Stephen cleaned my floors and chairs and did an outstanding job!! Everything looks much brighter especially in the kitchen. Attention to detail!!!! I couldn’t be happier!!
Professional and did an excellent job cleaning our sofa and dining chairs!
Coconut Cleaning is the best! I have been using them for years, highly recommend.
Jake was incredibly knowledgeable, friendly, diligent and made the entire process smooth, highly recommend coconut cleaning
Jake was prompt, professional & very helpful in explaining the carpet cleaning options to me. He helped work around our daughter’s nap schedule & his team was in & out in no time! Our carpets are spotless, & I can rest easy knowing our little one is playing on a sanitized surface. Thank you coconut cleaners!
Had a great experience with Stephen at Coconut Cleaning! Our sofa looks brand new.
Thank you Coconut Cleaning. I came home to beautifully cleaned carpets and flooring. You would never know we have pets. It looks and smells so fresh. Great job Tanner!
Stephen did an amazing job on our carpets. After 8 years and 2 dogs and he got them looking like they did when we moved in! Stephen was a pro and a pleasure. A+ service, 10 out of 10, highly recommended.
Graham with Coconut arrived today within the time frame provided and did text when he was in route so I could expect him. He was polite and professional and reviewed the work and costs with me. My rugs and carpet looks amazing! Thank you!!
Brandon and his partner did a fantastic job! Great service, timely, very professional and helped explain the process to make it easy to understand. Highly recommend!
I trust Coconut cleaning so much that I don’t even feel like I need to be present for them to deliver a great service. They know exactly what to do and how to do it best. Thank you Trevor!
Coconut cleaning is the perfect refresh for your home! They always have my off-white couch and carpet looking brand new, which is not an easy feat with 4 pets! Brandon has been to our home twice now and is always on time and very professional!
Steven was great! He was on time, explained everything, was patient with all our questions, and finished the job so fast. We had asked for just one room, but he went out of his way to do the hallway around after noticing there might be an issue there as well. Would definitely recommend!!
We have been using coconut cleaning for a couple of years now and HIGHLY recommend this company not only do they make my home and furniture feel brandnew they have the most outstanding customer service and are so unbelievably professional and friendly!! Thankyou Coconut cleaning
Could not recommend them enough. Timely, professional, respectful and took pride in their work. Will definitely be using them again!
Trevor did a wonderful job. He took his time , he was thorough and not rushed and patient with my barking doggies! He made sure all indoor and outdoor cushions became spotless again.
This was my first time using Coconut Cleaning Co. and I was very pleased with the quote and booking process as a whole. Graham, the tech that serviced us, was great! Very professional and friendly, very knowledgeable, and a hard worker. Will definitely be using them again for any future cleaning needs!
We had a great experience with Coconut cleaning. Communications was very timely and straightforward. Graham arrived on time and was very kind and helpful. He offered extra add-ons but was not pushy about adding them, which we really appreciated. It was a quick and seamless process and he went above and beyond! We…
Best cleaning service in austin texas. Have been their customer for 3 years and wouldn’t ever use anyone else. Use them or miss out!
Had them come out for a rug, room carpet, bed frame upholstery, and our coach with pet odor removal and it was an absolute game changer. Stephen was thorough and communicative and we’ll definitely be using this service a few times a year. Highly recommend!
Great experience! Scheduling was quick, easy, and flexible. Trevor was professional and friendly. He did a great job, our couch looks brand new and smells great
The coconut cleaning team is amazing! I’ve worked with them multiple times and have never been disappointed. Stephen helped with my most recent service and made the title in my home built in the 90’s look brand new!! I also have dogs and get my couch and rugs cleaned each year and coconut cleaning keeps them fresh.…
We’ve used Coconut Cleaning more than five times, and they never disappoint! The team is always professional, friendly, and thorough. We especially appreciate that they use eco-friendly cleaning products that are safe for our home. Trevor did an amazing job—our house looked spotless and smelled so fresh. We highly…
Trevor was amazing! We had a great experience with Coconut Cleaning. They explained the process and were clean + quick! Everything looks good as new. We had carpets, rugs and couches cleaned. Highly recommend!
Trevor was knowledgeable and thorough on explaining the process. Him and his team knocked out the service and we’re great and friendly. Will use Coconut Cleaning again for sure.
Jake and Coconut Cleaning were fantastic! He explained the entire process and cleaning options, was respectful of property, did a great job cleaning the carpets and removing stains and was quick! I will definitely used Coconut in the future!
Elias did a fantastic job on our rug, nursery chair, and ottoman. The nursery chair had a particularly huge transformation - it looks almost new again, and we are so grateful!
Stephen was great! He was very respectful and quick! Great moving out touch up service!
Just had our couch cleaned a second time with Coconut Cleaning, and Trevor did an amazing job! He was very thorough and made sure to understand Where my problem areas were to give them extra love to make sure they got as clean as possible. Customer for life!
Stephen did a great job of cleaning the carpet. He is very knowledgeable of the process and products. We will definitely use Coconut again.
Highly recommend - our couch and dining chairs looked brand new again and our technician Jake was incredible professional and friendly. Scheduling was quick and easy. Great experience with this company and will use again!
They did a really good job with our carpets. They got most of the tough stains out, and Steve made it a smooth and simple process. It’s my second time using them, and I’d do it a third.
Coconut cleaning is the absolute best in ATX and Jake did a phenomenal job!
Elias was fabulous! He did an outstanding job. So kind and accommodating. I’ll use him again 100%!
Brandon was very friendly and informative. The service was prompt and thorough. Carpet smells fresh and looks great!
Elias was great! Super professional and the work done was amazing.
Absolutely wonderful experience. Will use again!
I was nervous trying to find a cleaner and sought out many quotes and sources before going with Coconut Cleaners. I got our large ottoman and oversized chair cleaned and it was EXCEPTIONAL!!! Trevor and Stephen were SO kind and took such care of our items — absolute gentlemen! Will be booking them EVERY service…
Elias was great with getting all the spots I pointed out very clean, as well as with the entire couch and area rug! Wonderful experience. Would get this service again!
Very friendly and pleasant. Quick efficient service… I’m super happy guys. Thank you!
Jake and the Coconut Cleaning team were incredible. Not only were they very responsive and helpful in answering my questions, they explained the process and did a GREAT job. Couldn’t recommend them more
Payton was so kind and did a great job cleaning my couch! It was our first time cleaning our couch and first time using coconut cleaners and I am very happy I chose them! Payton was knowledgeable and showed me before and after of just how dirty the couch was. Very pleased and will be using them in the future!
Elías did a great job of making our tile and carpet look new again.
Always so happy with our service from Coconut Cleaning. We’ve signed up for their plan and it’s super valuable for the discounts you get and also the convenience and reminders for service. Very pleased with Elias today. I haven’t met anyone there yet that doesn’t have high standard for quality work and professionalism!
This is our second time using Coconut Cleaning and we have been so happy with both experiences. Extremely fast communication and techs arrive when they say they will. Our couch and barstools have never looked better. Shout out to Graham for awesome service!
Trevor was really great! Super nice and explained thoroughly and made the process extremely simple as a customer. I appreciated his work and look forward to continue with the service!
We’ve been having Coconut out quarterly to keep carpets with pets clean- they are always timely, professional, friendly & take good care of our home. The membership helps with cost too! We’re really happy with our services for the last 2 years
Graham did an awesome job. My furniture looks so good, and the rooms with tile are spotless. The carpet looks brand new.
Second time using Coconut Cleaning & highly recommend! I needed a refresh on my carpets and remove a few stains from cat hairballs - it looks brand new! Greatly appreciate Elias’ help!
Tanner at Coconut Cleaning was very professional and polite, and he and his team did a great job on our tile and 2 couches! We have four dogs, so our (white!) couches get quite a bit of traffic, and cleaning made them look fantastic! Overall, the process was reasonable in price and quick and easy!
Trevor did a great job, carpets looked amazing and he was friendly and professional. He got everything done in a very timely manner. Highly recommend!
Tanner was great to work with. Showed up in a timely manner, communicated extremely well, and was very friendly. This was our second experience with Tanner and he always does a great job.
Peyton did a fantastic job cleaning my sectional, cushions and pillows. Coconut Cleaners does a great job every time.
Good crew overall. Jake was knowledgeable and polite. Would recommend to friends and family.
Trevor was very detailed with his work and second time at my address. Overall, I been a coconut member for while now and I really like how they work!
Highly recommend! This is my third time using Coconut. Scheduling was so simple and easy and when they arrived, everyone was friendly and helpful. They walked through the process so I'd know what to expect and then got to work.
We had Jake and his partner come out to clean our couch and chairs, and we couldn’t be happier with the results! We had some tough pet stains, and they were able to get everything looking and feeling brand new again. They were on time, prompt, and had great communication from start to finish. You can really tell…
Elias was informative and quick to clean our wool rug. I appreciate his kindness and professionalism. Thank you!!
Brandon did an amazing job! Everything looks great! Highly recommend.
Guys were on time and did a great job, swiftly and tidily. Jake was super respectful and did wonderfully. Some stains were hard to remove on our chairs, but they had been a mess for years, and some were probably ink from our toddler scribbles. The cream room carpet was left immaculate and had nasty dog accident stains in it. Would recommend.
Graham was awesome with Coconut cleaning. Professional, timely, and did a thorough job. We will be using them again!
Graham did a great job cleaning up the carpet in my home. He also provided his expertise and explained how an additional treatment could help with some stains on the carpet and I was happy to add it to my order. Coconut cleaning was able to fit me into their schedule to meet my schedule and I will be happy to look them up again in the future.
Great service! My rugs and carpet look great!
We were very pleased with the service from Brandon and Coconut Cleaning. They were on-time, polite, left zero mess. Our marble floors and bathroom sinks look sparkling clean, showers are almost new, as well as brand new looking carpet on our stairs. We have a large, hairy dog... so trying to keep that dirt out of…
Trevor with Coconut cleaning was amazing! He was so patient with my barking dogs and did a great job on my spaces and couch cleaning!! If I could give more than 5 stars I would!
Jake & Jack did great on our apartment! They were quick, thorough, kind & very communicative. Would recommend & will repeat the service in a couple months :)
Elias and the rest of Coconut Cleaning ATX team were amazing! They arrived within the scheduled window we were told & cleaned our playroom, 2 upstairs bedrooms, hallway, stairs, and master bedroom in an hour! This made my SAHM heart happy because it didn’t cut into nap time. The carpets look absolutely amazing and…
Jake and Jack did great! Very kind and hard working. Moved a ton of furniture around and went over spots multiple times! Also serve as great therapists. Listened to me rant about dirt all day 😂 My bf came home with a clogged nose and was like “omg I can’t smell anything but somehow I can smell how clean it is in…
Very friendly; worked quickly and explained everything well. Great experience!
Jake was awesome! Super communicative, friendly, and did a fantastic job on our carpets and couch. Everything looks and smells so clean and fresh! Thanks so much, Jake!
Arrived on time, very professional and polite. House smells great! Furniture and carpet looks brand new! Thank you to Jake and Keagan! Highly recommend Conocut!
100% recommended!! Jake was our cleaner. Knowledgeable, friendly, quote was quick and price was reasonable. Did a fantastic job!!! My light colored carpet and sofa (sectional) look amazing!! Like new!
There’s nothing like getting the carpets cleaned! Coconut does an incredible job! Jake was kind & detailed oriented! I cannot recommend enough!
Elias and Keaton were punctual, professional, and informative. They were in and out in an impressive amount of time and everything looks wonderful.
Excellent service, fast and efficient- highly recommend Brandon and Coconut Cleaning Co.!
Coconut cleaners cleaned my carpets in an apartment I am moving out of, and WOW. The carpets look brand new! Trevor and Keaton were my cleaners. They were awesome! Friendly, professional, and answered any questions I had. Highly recommend them and Coconut cleaners.
The cleaning was super quick and the guys that came over were super friendly! Looking forward to sit on my freshly cleaned couch (:
We had two couches, a rug, and our bedroom carpet cleaned. Elias and Kenneth did a phenomenal job, our couches look brand new, and so impressed with how good our rug looks! Highly recommend Coconut cleaning!
Trevor and Keaton did a a quick and detailed job, they were very nice and left our couch almost looking new! This was our first cleaning for our couch and did a great job. Our couch has been through a lot and they were able to get the noticeable spots cleaned well and helped with the overall look and smell. We will…
Trevor did such an amazing job on my couch and rug! He took great care of me and my things. I cannot believe the before and afters!! He was professional and fast, couldn’t have asked for a better cleaning service. Will be recommending to all my friends!!
Jake (and his partner) did a great job cleaning my sectional and concrete floor yesterday. They were friendly, efficient and despite having done very few concrete floors, it looked better than I thought. I was really happy with the results for both. Would have them back again!
Jake R. and Thadeus were quick, friendly, and knowledgeable throughout the whole process. My beige couch was needing some TLC given that I have 3 pets. They showed up and cleaned the whole couch under 30 minutes and it’s now spotless! 10/10 would recommend. I’m happy to say that I will be a repeat customer!
Andrew did a great job! This is the seocnd or third time Andrew cleaned our house. Everything looks spotless and smells really clean. Really pleased with the work!
Andrew and team were professional, quick, and did excellent work!!
Jake does a fantastic job - I highly recommend Coconut cleaning when your rugs or furniture need a refresh!
Brandon with Coconut Cleaners was amazing! He cleaned two sofas and a large sectional that had survived a year of two dogs and three kids under 4yo, and somehow made them look brand new again. He completely removed the pet stains and all the little kid messes I thought would be permanent. He was professional,…
Coconut cleaning is the way to go! Coconut Cleaning did an incredible job from start to finish. The team was punctual, professional, and super friendly. My home has never felt this fresh and clean — they paid attention to every detail and even got those tricky spots most companies miss. I love that they use…
Tanner was very communicative. Right on time and made this whole process simple and seamless. Great service and was in an out in an efficient manner. So grateful to have the place freshly cleaned prior to my babies arrival. I feel great knowing that the products used are non toxic and house smells great.
Another fantastic job with Tanner! He was quick but thorough, kind, and understanding of my silly pups who love attention. Always love how my house looks and smells when they are finished!
Trevor and Jordan cleaned my carpet in preparation to sell my house. They were professional, punctual, and did a great job! Coconut was running a summer sale, so the price was great too!
I had an excellent experience with Coconut Cleaning today! Trevor came out to clean the grout in my tile floor and to deep clean my carpet, and he did a fantastic job. He was professional, efficient, and very thorough — you can tell he takes pride in his work. Scheduling was a breeze, and the results are amazing —…
Jake and Ethan! Miracle workers on our couch! Forgot what our white couch looked like till they came! Thanks!
This was our first time utilizing Coconut Cleaning, and the service lived up to the hype! Trevor was our technician and was extremely communicative and friendly throughout the entire process. He was extremely thorough- I could tell he paid extra attention to detail, which I appreciate so much!! Not only do our…
Tanner did a great job! We needed to desperately clean our couches and Coconut Cleaning came to the rescue! Would recommend them to anyone!
Trevor and Ethan were super quick and efficient, I'm thrilled with the results! My place smells even better than when I first moved in
Excellent communication before and after arrival. Super kind and professional. They went over every detail and made sure I was satisfied which I was. I highly recommend!
Jake did an awesome job cleaning my floors and carpet. He was very professional and knowledgeable about the cleaning and the services that coconut can offer. I would definitely recommend them to anyone that needs a deep cleaning on their floors or carpets!
Coconut cleaning did an amazing job cleaning my carpets and couches! The team was on time, professional, and faster than I thought! They got here at 10 and did my stairs, upstairs carpets, sectional, couch, and area rug in 2.5 hours, they were gone by 12:30! I am super thrilled and will definitely use them again.
Phil did an awesome job! He was professional, friendly and very detailed. Had my upstairs, stairs, and sectional done and everything looks like new again. Very satisfied and will definitely be using their services again next month to do my downstairs room and living room sectional.
Phil did a great job of cleaning our couch! He was very helpful & explained the process including what treatments would be best for our needs. Thanks again, Phil!
Had a great experience with Coconut Cleaning. On time and went straight to work and got everything nice and clean! Will definitely use them again!
Phil did a great job. He was very professional and explained how and what he will be doing to clean the carpet. He even shared few tips to keep the area rugs and carpet clean. Definitely will hire them again in future. Great price too!!
Incredible!! Phil with Coconut Cleaning was amazing! He made sure to explain every step of the process, and was transparent about pricing and details about each service. My sofa looks like new. I will definitely be using Coconut Cleaning again and request Phil for future services!
Phil showed up on time, was really friendly, and was able to knock out our 3 bedroom house easily. 10/10 would recommend and use again.
Our sectional needed a deep clean and they did a great job! Quick to respond when I reached out for a quote and were able to schedule the cleaning for the next morning. Very friendly & professional. Thanks y’all :)
AMAZING! With 7 animals and 2 toddlers, my rugs and couch needed some major help!! They blew me away with how quick and efficient they were. My couch is back to the color it was when I bought it and my 2 turkish rugs are brighter and smell amazing for the 1st time! I am soooo blown away and so thankful. Everything looks brand new again!
What a great job. They were even able to remove a wine stain. A great job starts with good communication up front and ends with a great service. This is exactly what we received. Thank you Brandon and Coconut Cleaning Service. I highly recommend.
Trevor and Phil made my carpets, tile, and laminate look BRAND NEW! HIGHLY recommend Coconut Cleaning and these two gentlemen. Professional, quick, wonderful communication and great work.
Phillip was outstanding, was super efficient and mindful of our 2 kids who were napping. Carpet looked fantastic after he was complete. 10/10 would recommend again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 454 | $196–$359 |
| Carpet steam cleaning | 357 | $170–$390 |
| Pet stain & odor removal | 210 | $203–$385 |
| General carpet cleaning | 176 | $170–$359 |
| Area rug cleaning | 134 | $164–$359 |
| Mattress cleaning | 9 | $126–$335 |
| Leather cleaning | 6 | — |
