How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECoconut Cleaning Co.
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,670 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for upholstery cleaning
Clear ✕All 456 Google reviews tagged “Upholstery cleaning” · showing 20
Great company and great work!
Could someone please check on my charges? I have never paid that much to have my rugs cleaned. It was for 4 rugs and my couch. They were here for about 90 minutes.
Graham’s team was quick and efficient and my couches look great!
great service and clear communication.
Steve did an excellent job! We are very happy with our cleaning. We use coconut for carpets, rugs, and furniture. They get our white furniture looking fresh again!
So excited about how this turned out. My first time using coconut but will definitely be back. Highly recommend!!!
Jake was incredibly professional and personable. He took the time to describe the service, engaged when there were questions, and when the outcomes were not as expected he consulted with me. He shared information about the club service and the benefits. Jake was a wonderful representative of your organization and service. Thank you!
Amazing job, couch looks good as new!
Trevor’s service was exceptional. Professional and intentional. He walked me through the whole process and explained all pricing options. Definitely will continue to come back to coconut cleaning.
Elijah did great work on our rug and couch! Communicative before arrival and the service felt thorough. Got all our stains out!
We had a great experience. Rug and sectional looking (and smelling) brand new! That’s after years with kids and pups all over them too! 10/10 recommend
Decided to try this company on the recommendation of a neighbor and I was pleasantly surprised. Stephen showed up right on time, was very professional and did a great job! He got some stubborn stains off my stairs that a previous company was unable to remove. I was really happy! I’m glad I decided to try these guys. I will stick with them!
Great communication, polite and quick! Great job.
Great job cleaning our 2 large rugs, sectional, and ottoman. Stephen was punctual, professional, and knowledgeable. The service was thorough and didn't take too long at all. We're very satisfied with this service.
My sofa looks great! My tech was on time. Did a great job cleaned the sofa until the water ran clear. He has brought it back to life and it looks just like new. Thank you!
Amazing attention to detail! Very thorough and talked to us about the process and an update after. Would love them to come again!!
Jake was great to work with and did an excellent job cleaning our white upholstered couch! Highly recommend coconut!
I love knowing my sofa is clean!!
Stephen was great! Explained the services well and left our couches and carpet cleaner and fresher than I could have expected.
Stephen came out to clean some of my furniture and I’m consistently impressed with the friendliness, professionalism, and service that Coconut Cleaning provides! I have 2 dogs and Stephen offered an enzymatic cleaner to help remove pet smells from our rug. Stephen and Nate were fast and efficient and I really appreciated their diligence.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 454 | $196–$359 |
| Carpet steam cleaning | 357 | $170–$390 |
| Pet stain & odor removal | 210 | $203–$385 |
| General carpet cleaning | 176 | $170–$359 |
| Area rug cleaning | 134 | $164–$359 |
| Mattress cleaning | 9 | $126–$335 |
| Leather cleaning | 6 | — |
