How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECoconut Cleaning Co.
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,670 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for upholstery cleaning
Clear ✕All 456 Google reviews tagged “Upholstery cleaning” · showing 60
Great company and great work!
Could someone please check on my charges? I have never paid that much to have my rugs cleaned. It was for 4 rugs and my couch. They were here for about 90 minutes.
Graham’s team was quick and efficient and my couches look great!
great service and clear communication.
Steve did an excellent job! We are very happy with our cleaning. We use coconut for carpets, rugs, and furniture. They get our white furniture looking fresh again!
So excited about how this turned out. My first time using coconut but will definitely be back. Highly recommend!!!
Jake was incredibly professional and personable. He took the time to describe the service, engaged when there were questions, and when the outcomes were not as expected he consulted with me. He shared information about the club service and the benefits. Jake was a wonderful representative of your organization and service. Thank you!
Amazing job, couch looks good as new!
Trevor’s service was exceptional. Professional and intentional. He walked me through the whole process and explained all pricing options. Definitely will continue to come back to coconut cleaning.
Elijah did great work on our rug and couch! Communicative before arrival and the service felt thorough. Got all our stains out!
We had a great experience. Rug and sectional looking (and smelling) brand new! That’s after years with kids and pups all over them too! 10/10 recommend
Decided to try this company on the recommendation of a neighbor and I was pleasantly surprised. Stephen showed up right on time, was very professional and did a great job! He got some stubborn stains off my stairs that a previous company was unable to remove. I was really happy! I’m glad I decided to try these guys. I will stick with them!
Great communication, polite and quick! Great job.
Great job cleaning our 2 large rugs, sectional, and ottoman. Stephen was punctual, professional, and knowledgeable. The service was thorough and didn't take too long at all. We're very satisfied with this service.
My sofa looks great! My tech was on time. Did a great job cleaned the sofa until the water ran clear. He has brought it back to life and it looks just like new. Thank you!
Amazing attention to detail! Very thorough and talked to us about the process and an update after. Would love them to come again!!
Jake was great to work with and did an excellent job cleaning our white upholstered couch! Highly recommend coconut!
I love knowing my sofa is clean!!
Stephen was great! Explained the services well and left our couches and carpet cleaner and fresher than I could have expected.
Stephen came out to clean some of my furniture and I’m consistently impressed with the friendliness, professionalism, and service that Coconut Cleaning provides! I have 2 dogs and Stephen offered an enzymatic cleaner to help remove pet smells from our rug. Stephen and Nate were fast and efficient and I really appreciated their diligence.
Great job!
Thorough, quick, communicative, professional, and kind.
Jake did a great job and was very courteous. Would use Coconut cleaning and Jake again.
Jake and his coworker were personable, excellent and made quick work of 2 very large dog-and-child-dirty sofas!
The reviews were right! They really deliver a very good service, they are through and diligent in cleaning my ac vents, sectional, chairs and mattresses. Also Elias and team were courteous, came in a timely manner I really don’t have complains but praises for the team. I really could see the job done and waiting to…
Trevor from Coconut Cleaning did an amazing job cleaning my couch! He was right on time, extremely respectful, and even wore booties while he worked, which I really appreciated. He was efficient, professional, and took the time to explain everything clearly throughout the process. My couch looks and feels so fresh…
Brandon was thorough, kind, and overall super friendly and professional!
Brandon did a great job cleaning my furniture today. It looks new! And he’s a very engaging person. Will definitely use Coconut Cleaning again!
Incredible service and care from start to finish. The carpets were left immaculate, and the whole home feels genuinely refreshed. Jake is a true professional, thorough, punctual, communicative, and easy to work with. Thank you!
Always a great experience
We had our carpet and bedroom cleaned today by Andrew with Coconut cleaning and the results were amazing. Our linen upholstery bed had some stains and we weren’t sure they could get it clean. All I can say is wow! Great work and we will use them from now on.
Jake did such a fantastic job! Will be using this company again.
Old wood floors and old sofa look great. Graham was very professional and made sure we were happy with the service.
I am SO happy with this service. I let my dogs on the couch so it was covered in hair/dirt/etc and started to smell. Brandon was extremely detail oriented - he vacuumed the sectional, steam cleaned every inch of the couch, ALL of the pillows (the last company I used said they “couldn’t do the pillows”), and added a…
Stephen was great! Very helpful, did a great job and shared some tips and tricks.
Great service!
We love Coconut Cleaners. Elias was great. We have used them multiple times with different techs and they all have been great. They all seem to enjoy doing what they do and speak highly of their employer and that makes a difference to me and in how they approach their work. They clean two sofas. One is a sectional/chaise.
Jake was awesome he took the time to explain the services and enzyme treatment and provided prompt and friendly service definitely will use again in the future. Jake you’re our go to guy so I wish you the best and I hope to see you soon for our next service date! Cheers brother!
Elias and Nate did an excellent job of cleaning my office chair - cleaning carpet - and cleaning the dryer vent. Will have them again when it’s time.
Brandon did an amazing job and communicated very clearly from start to finish. I highly recommend Brandon and coconut cleaners.
He was so kind, professional, and efficient!! Would recommend!!!
Graham did a wonderful job cleaning up our boucle furniture! Looks practically brand new. Gave us a heads up upon arrival & estimated time of completion. Appreciate his hard work!
Brandon is always professional and does the very best at making my upholstery look brand new! Best of the best!
After comparing a few couch cleaning services, I decided to go with Coconut cleaning. Quoting and scheduling over Instagram and text was incredibly easy and fast, which I really appreciated. Price is reasonable and on par with what I’ve been quoted by other companies. Elias and his colleague (Elijah?) were…
Stephen and Keaton did a fabulous job on cleaning my 2 area rugs and 2 upholstered chairs!! They all look fantastic! You can never go wrong with Coconut Cleaning!!
Jake is great. Always friendly, approachable and thorough. Coconut is my go-to when it’s time to clean my tile, carpet and/or furniture. They always do an amazing job.
Stephen did an amazing job! Nothing like a clean couch and carpet! ❤️
Stephen and Nate did a great job with our couch and rug! They were fast, polite, and answered any question we had.
Graham was great! Polite and did great work!
Highly recommend Elias with Coconut Cleaning. He did a fantastic job cleaning our ducts, carpets, upholstery, and dryer vents. He was thorough, efficient, and got everything done quickly without cutting corners. I especially appreciated that he broke down all the costs before doing any work, so there were no…
Graham was quick and efficient. He’s very pleasant and is knowledgeable on products.
Brandon was on time, very thorough, professional and friendly. He gave us good directions to let everything dry and then put back in place. Got out multiple small and medium stains off my Pottery Barn off whit couch! He also did our stairs, and 4 bedrooms carpet. They all look so good! I’d highly recommend Coconut…
3 stools, recliner and bench Great service and communication
Prompt service and great communication and cleaning
They did a great job of cleaning our beige furniture which was looking pretty sorry after many years. It looks fresh and clean again!
Graham the service expert from Coconut was great. Tough job on quite challenging sectional. The pieces are fresher, and I am pleased even though being cotton still show stains.. it is the Arhaus sectional, light cotton fabric and a family hard on furniture, not the service quality. We will do this again.
Stephen was incredibly professional, thorough and answered any questions I had with patience. We needed both rugs and upholstery cleaned and everything came out beautifully. I will definitely call Coconut again.
Stephen and team did a fantastic job!!! They were in and out quickly and did a thorough job.
Very impressed with how clean my rug and upholstery came out! Stephen explained everything to me very thoroughly and even taught me about the fabrics in my upholstery! Definitely considering to sign up for a quarterly service I'm so happy with the results.
Brandon was very thorough and efficient. Our couches and chairs look brand new. Very knowledgeable and kind! Highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 454 | $196–$359 |
| Carpet steam cleaning | 357 | $170–$390 |
| Pet stain & odor removal | 210 | $203–$385 |
| General carpet cleaning | 176 | $170–$359 |
| Area rug cleaning | 134 | $164–$359 |
| Mattress cleaning | 9 | $126–$335 |
| Leather cleaning | 6 | — |
