How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECoconut Cleaning Co.
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,670 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Coconut Cleaning Co. for 7 kinds of job.
Coconut Cleaning Co. for upholstery cleaning
Clear ✕All 456 Google reviews tagged “Upholstery cleaning” · showing 100
Great company and great work!
Could someone please check on my charges? I have never paid that much to have my rugs cleaned. It was for 4 rugs and my couch. They were here for about 90 minutes.
Graham’s team was quick and efficient and my couches look great!
great service and clear communication.
Steve did an excellent job! We are very happy with our cleaning. We use coconut for carpets, rugs, and furniture. They get our white furniture looking fresh again!
So excited about how this turned out. My first time using coconut but will definitely be back. Highly recommend!!!
Jake was incredibly professional and personable. He took the time to describe the service, engaged when there were questions, and when the outcomes were not as expected he consulted with me. He shared information about the club service and the benefits. Jake was a wonderful representative of your organization and service. Thank you!
Amazing job, couch looks good as new!
Trevor’s service was exceptional. Professional and intentional. He walked me through the whole process and explained all pricing options. Definitely will continue to come back to coconut cleaning.
Elijah did great work on our rug and couch! Communicative before arrival and the service felt thorough. Got all our stains out!
We had a great experience. Rug and sectional looking (and smelling) brand new! That’s after years with kids and pups all over them too! 10/10 recommend
Decided to try this company on the recommendation of a neighbor and I was pleasantly surprised. Stephen showed up right on time, was very professional and did a great job! He got some stubborn stains off my stairs that a previous company was unable to remove. I was really happy! I’m glad I decided to try these guys. I will stick with them!
Great communication, polite and quick! Great job.
Great job cleaning our 2 large rugs, sectional, and ottoman. Stephen was punctual, professional, and knowledgeable. The service was thorough and didn't take too long at all. We're very satisfied with this service.
My sofa looks great! My tech was on time. Did a great job cleaned the sofa until the water ran clear. He has brought it back to life and it looks just like new. Thank you!
Amazing attention to detail! Very thorough and talked to us about the process and an update after. Would love them to come again!!
Jake was great to work with and did an excellent job cleaning our white upholstered couch! Highly recommend coconut!
I love knowing my sofa is clean!!
Stephen was great! Explained the services well and left our couches and carpet cleaner and fresher than I could have expected.
Stephen came out to clean some of my furniture and I’m consistently impressed with the friendliness, professionalism, and service that Coconut Cleaning provides! I have 2 dogs and Stephen offered an enzymatic cleaner to help remove pet smells from our rug. Stephen and Nate were fast and efficient and I really appreciated their diligence.
Great job!
Thorough, quick, communicative, professional, and kind.
Jake did a great job and was very courteous. Would use Coconut cleaning and Jake again.
Jake and his coworker were personable, excellent and made quick work of 2 very large dog-and-child-dirty sofas!
The reviews were right! They really deliver a very good service, they are through and diligent in cleaning my ac vents, sectional, chairs and mattresses. Also Elias and team were courteous, came in a timely manner I really don’t have complains but praises for the team. I really could see the job done and waiting to…
Trevor from Coconut Cleaning did an amazing job cleaning my couch! He was right on time, extremely respectful, and even wore booties while he worked, which I really appreciated. He was efficient, professional, and took the time to explain everything clearly throughout the process. My couch looks and feels so fresh…
Brandon was thorough, kind, and overall super friendly and professional!
Brandon did a great job cleaning my furniture today. It looks new! And he’s a very engaging person. Will definitely use Coconut Cleaning again!
Incredible service and care from start to finish. The carpets were left immaculate, and the whole home feels genuinely refreshed. Jake is a true professional, thorough, punctual, communicative, and easy to work with. Thank you!
Always a great experience
We had our carpet and bedroom cleaned today by Andrew with Coconut cleaning and the results were amazing. Our linen upholstery bed had some stains and we weren’t sure they could get it clean. All I can say is wow! Great work and we will use them from now on.
Jake did such a fantastic job! Will be using this company again.
Old wood floors and old sofa look great. Graham was very professional and made sure we were happy with the service.
I am SO happy with this service. I let my dogs on the couch so it was covered in hair/dirt/etc and started to smell. Brandon was extremely detail oriented - he vacuumed the sectional, steam cleaned every inch of the couch, ALL of the pillows (the last company I used said they “couldn’t do the pillows”), and added a…
Stephen was great! Very helpful, did a great job and shared some tips and tricks.
Great service!
We love Coconut Cleaners. Elias was great. We have used them multiple times with different techs and they all have been great. They all seem to enjoy doing what they do and speak highly of their employer and that makes a difference to me and in how they approach their work. They clean two sofas. One is a sectional/chaise.
Jake was awesome he took the time to explain the services and enzyme treatment and provided prompt and friendly service definitely will use again in the future. Jake you’re our go to guy so I wish you the best and I hope to see you soon for our next service date! Cheers brother!
Elias and Nate did an excellent job of cleaning my office chair - cleaning carpet - and cleaning the dryer vent. Will have them again when it’s time.
Brandon did an amazing job and communicated very clearly from start to finish. I highly recommend Brandon and coconut cleaners.
He was so kind, professional, and efficient!! Would recommend!!!
Graham did a wonderful job cleaning up our boucle furniture! Looks practically brand new. Gave us a heads up upon arrival & estimated time of completion. Appreciate his hard work!
Brandon is always professional and does the very best at making my upholstery look brand new! Best of the best!
After comparing a few couch cleaning services, I decided to go with Coconut cleaning. Quoting and scheduling over Instagram and text was incredibly easy and fast, which I really appreciated. Price is reasonable and on par with what I’ve been quoted by other companies. Elias and his colleague (Elijah?) were…
Stephen and Keaton did a fabulous job on cleaning my 2 area rugs and 2 upholstered chairs!! They all look fantastic! You can never go wrong with Coconut Cleaning!!
Jake is great. Always friendly, approachable and thorough. Coconut is my go-to when it’s time to clean my tile, carpet and/or furniture. They always do an amazing job.
Stephen did an amazing job! Nothing like a clean couch and carpet! ❤️
Stephen and Nate did a great job with our couch and rug! They were fast, polite, and answered any question we had.
Graham was great! Polite and did great work!
Highly recommend Elias with Coconut Cleaning. He did a fantastic job cleaning our ducts, carpets, upholstery, and dryer vents. He was thorough, efficient, and got everything done quickly without cutting corners. I especially appreciated that he broke down all the costs before doing any work, so there were no…
Graham was quick and efficient. He’s very pleasant and is knowledgeable on products.
Brandon was on time, very thorough, professional and friendly. He gave us good directions to let everything dry and then put back in place. Got out multiple small and medium stains off my Pottery Barn off whit couch! He also did our stairs, and 4 bedrooms carpet. They all look so good! I’d highly recommend Coconut…
3 stools, recliner and bench Great service and communication
Prompt service and great communication and cleaning
They did a great job of cleaning our beige furniture which was looking pretty sorry after many years. It looks fresh and clean again!
Graham the service expert from Coconut was great. Tough job on quite challenging sectional. The pieces are fresher, and I am pleased even though being cotton still show stains.. it is the Arhaus sectional, light cotton fabric and a family hard on furniture, not the service quality. We will do this again.
Stephen was incredibly professional, thorough and answered any questions I had with patience. We needed both rugs and upholstery cleaned and everything came out beautifully. I will definitely call Coconut again.
Stephen and team did a fantastic job!!! They were in and out quickly and did a thorough job.
Very impressed with how clean my rug and upholstery came out! Stephen explained everything to me very thoroughly and even taught me about the fabrics in my upholstery! Definitely considering to sign up for a quarterly service I'm so happy with the results.
Brandon was very thorough and efficient. Our couches and chairs look brand new. Very knowledgeable and kind! Highly recommend.
Very professional and friendly young men. Did a great job! Would recommend 💯
Jake communicated thoroughly upon arrival. He was very friendly and very knowledgeable answering all of my questions. I asked about a realistic expectation before we started my cleaning. He did a test on my sectional and then at that point, he was very honest about what the cleaning would look like at the end of the…
Stephen was great to work with! He was punctual and explained everything in detail and our rugs look SO much better!! I will definitely be asking for help from cocunut cleaning again based on the wonderful experience of having help from Stephen!!
Brandon did a great job! Professional and did a gear job on many upholstered dining chairs that I needed cleaned
Stephen and Nate were great-they were friendly, respectful and easy to work with. The sofa, chair and ottoman look fantastic. Would highly recommend and will be using Coconut Cleaning again!
Great experience with Coconut Cleaning! Trevor was super nice, helpful, and did a great job cleaning our sofa. It looks like a brand-new couch! We’re very happy with the results and would definitely recommend them.
Stephen was so helpful, informative, and efficient! He answered questions I didn't even know I had, and his knowledge made me so confident in their work. He and Caiden made our couch as good as new. Couldn't recommend this team more!
Jake did a great job! Process was so quick, maybe 20 minutes! The pet odor we were concerned with is gone. Thanks for your help! Couch looks like new
Great customer service! Graham was very polite and informative.
Steven & Nate from Coconut Cleaning did an awesome job in our home. They were polite, knowledgeable and thorough. I’d highly recommend them to anyone needing cleaning services!
Brandon did such a great job! The team was very polite and thorough with the cleaning. Everything looks brands new! Definitely will be having them come out again soon!
Stephen cleaned my floors and chairs and did an outstanding job!! Everything looks much brighter especially in the kitchen. Attention to detail!!!! I couldn’t be happier!!
Professional and did an excellent job cleaning our sofa and dining chairs!
Graham was awesome , professional , timely very proactive in communication . In terms of the job , it was phenomenal, got out stains that I did not think was possible.
Night and day difference on our white couch! I was worried & didn’t know if it would actually work given I had tried to clean with my green machine & realized it had left a lot of bad water marks. Brandon and his partner came in and did an amazing job & got a lot of the areas I thought wouldn’t come out! One of the…
Elias was very thorough and pleasant. He made sure my carpets, mattress, and couch were cleaned and sanitized, and got most of the stains out! They were very efficient and did the whole cleaning in about an hour! I recommend coconut cleaning and will be using Elias again!
Did a great job and very friendly. Would recommend
Easy to book, and a great job cleaning my large white sectional! Smells amazing too
Had a great experience with Stephen at Coconut Cleaning! Our sofa looks brand new.
Stephen did a great job! He was very knowledge and informative.
Graham did a fine job cleaning a couch and recliner. He was very professional and polite.
Elias was amazing! He was so quick and did a great job. Our white couch that looked gray is now white again! Thank you Elias!
Stephen was on-time and professional. He was also able to get out some stubborn stains that I didn’t think were going to come out. Would definitely recommend.
Trevor was awesome, Pricing was surprisingly fair and the results were better than expected. I was ready to replace this very used chair, but figured I would at least try to have it cleaned first, and wow.
I trust Coconut cleaning so much that I don’t even feel like I need to be present for them to deliver a great service. They know exactly what to do and how to do it best. Thank you Trevor!
Prompt and professional
Professional, thorough, and super informative! Super happy with my couch cleaning results.
Jake was extremely professional and kind during my cleaning service. Him and his partner were quick and efficient in cleaning my sectional and area rug. 10/10 always recommend Coconut Cleaning for a couch and rug refresh!
Thorough and communicative!
Fantastic services. Communication every step of the way.
Stephen was fantastic. Worked with us, professional and cleaned everything great. If you live above the second floor of an apartment they cannot reach you is the only problem. Service and price were great
Stephen provided excellent service. He was on time and very friendly. Made my couch look brand new
Elias was timely, cordial, answered all of my questions and even gave me some friendly tips for upkeep! My living room smells fantastic. I absolutely recommend getting your couch cleaned by coconut cleaning!
Jake was great, very efficient, fairly priced. Would recommend!
Excellent service and professionalism
Coconut cleaning is the perfect refresh for your home! They always have my off-white couch and carpet looking brand new, which is not an easy feat with 4 pets! Brandon has been to our home twice now and is always on time and very professional!
We have been using coconut cleaning for a couple of years now and HIGHLY recommend this company not only do they make my home and furniture feel brandnew they have the most outstanding customer service and are so unbelievably professional and friendly!! Thankyou Coconut cleaning
Stephen was great. Very efficient, considerate of my dogs, and did a great job! He arrived towards the end of my window but communicated early and often.
Could not recommend them enough. Timely, professional, respectful and took pride in their work. Will definitely be using them again!
Repeat customer here. Coconut Cleaning has helped me maintain my heavily used light gray sofa. They’re communicative and professional and do quality work. Would recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 454 | $196–$359 |
| Carpet steam cleaning | 357 | $170–$390 |
| Pet stain & odor removal | 210 | $203–$385 |
| General carpet cleaning | 176 | $170–$359 |
| Area rug cleaning | 134 | $164–$359 |
| Mattress cleaning | 9 | $126–$335 |
| Leather cleaning | 6 | — |
