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Cody's Auto Repair & Sales

Auto repair shop · Ogden, UT · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%41+2.9Momentum penalty66−3.4Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#201 of 218 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 8%
4.9 ★★★★★ 234 Google reviews · 22 photos
95%five-star reviews
4.63★last 12 monthsAverage stars on reviews from the last 12 months only.
9.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
Oct 2026latest review

Cody's Auto Repair & Sales at a glance

Google reviewers rate the shop 4.9 out of 5 based on 234 reviews, highlighting fair pricing, honest communication, and efficient service for repairs and vehicle sales. Customers frequently praise the staff for explaining issues clearly and providing transparent quotes, while noting quick turnaround times for common fixes. However, lower-rated feedback cites specific instances of installation errors, incorrect parts, and inconsistent communication regarding completed work.

  • Google rating: 4.9 out of 5 from 234 reviews (95% five-star).
  • Reviews on this page: 236 Google reviews (183 with written comments, 7 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Auto Repair Shop serving Ogden, Utah.

Data from Google, last updated October 28, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction79Reliability56Craft & service100Value100Momentum66Replies to reviews41Satisfaction: 79 (median 90)Reliability: 56 (median 87)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 66 (median 100)Replies to reviews: 41 (median 61)
Cody's Auto Repair & SalesAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cody's Auto Repair & Sales: 79/100 on this factor. Category median: 90.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cody's Auto Repair & Sales: 56/100 on this factor. Category median: 87.C
56
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cody's Auto Repair & Sales: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cody's Auto Repair & Sales: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cody's Auto Repair & Sales: 66/100 on this factor. Category median: 100.B
66
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cody's Auto Repair & Sales: 41/100 on this factor. Category median: 61.C
41

Bar = this company · dark tick = category median.

Star ratings

236 Google reviews we collected

  • 5 stars22495%
  • 4 stars31%
  • 3 stars00%
  • 2 stars42%
  • 1 star52%

Praise vs complaints

Phrases our text analysis found in 183 written reviews

  • Praise35096%
  • Complaints154%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1368%
  • Reasonable526%
  • Overpriced00%
  • Not sure15%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7220%
  • Price & value6217%
  • Would recommend5716%
  • Honesty & trust5615%
  • Quality & results5114%
  • Speed & response4813%
  • Communication195%

What customers talk about

We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…h Cody and Doug no complaints they always do great job for me, always nice to know you have a place to take your vehicles without getting screwed ove…”
  • “…nd an oil change done previously by Cody’s Auto Repair And Sales at a great price, fixed the issues with my car, I got tired of my car and decided to…”
    “…a small claims suit but Cody’s lawyers, who are paid more, made it too expensive to continue so Cody’s got away with not repairing the problem they…”
  • “I WOULD HIGHLY RECOMMEND CODY’S AUTO REPAIR for completing your vehicle repairs/maintenance.”
    “Would not recommend that shop.”
  • “He is honest, thorough and kept me updated throughout the process.”
  • “…ad a good experience with Cody and Doug no complaints they always do great job for me, always nice to know you have a place to take your vehicles wi…”
    “Master auto tech for one the worst!”
  • “They fixed us up quickly and efficiently and we were back to driving in no time💪 Thank you!”
  • “Prices are great and they are so easy to work with.”

People customers mention

  • Doug 30 reviews
  • Jim 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Cody's Auto Repair & Sales for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

craig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I've always had a good experience with Cody and Doug no complaints they always do great job for me, always nice to know you have a place to take your vehicles without getting screwed over and you'll get the truth.. thanks guys for taking care of my chevy.

Shelby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Anytime I've had a problem my starter went out and when it was being towed the power steering was pulled off fix those issues come to find out I had a faulty starter they replaced it I just recently had another issue with my car they fixed the two they work with you they're kind and I wouldn't suggest any other place.

Reasonable priceService not listed
Tweeter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bob and Lynda take their little Red Jeep to Cody's. Doug and Cody make a great team. Honesty up front, Backed up by Quality work. Thanks guys...we will be back!!!

Reasonable price
B10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★

Cannot say enough positive about this team! I had many quotes to have my ac compressor replaced on my commuter car and they wanted absurd costs to complete the work. Master auto tech for one the worst! I Spoke with Doug at Cody’s he was very thoughtful knowledgeable and thorough, he diagnosed what I needed done…

Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It’s hard to find good honest mechanic shops. Cody’s was honest and did me solid. Doug was a true gangster and took care of me without screwing me around like the shops I had been to before.

Cheri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our neighbor recommended Cody's a few years back and I have taken my car to Doug ever since. He is honest, thorough and kept me updated throughout the process. He didn't even judge my DIY repair ( Well, I'm sure he did but he he was very kind about it !)

Great priceA/C installation & repairAir conditioningOil change

Photos

Customer reviews

4.9 ★★★★★ 234 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
craig christian5 reviewsTotal number of Google reviews craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've always had a good experience with Cody and Doug no complaints they always do great job for me, always nice to know you have a place to take your vehicles without getting screwed over and you'll get the truth.. thanks guys for taking care of my chevy.

Shelby LaMere4 reviewsTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anytime I've had a problem my starter went out and when it was being towed the power steering was pulled off fix those issues come to find out I had a faulty starter they replaced it I just recently had another issue with my car they fixed the two they work with you they're kind and I wouldn't suggest any other place.

  • Price assessment: Reasonable price
  • Services: Service not listed
Tweeter Haskell4 reviewsTotal number of Google reviews Tweeter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bob and Lynda take their little Red Jeep to Cody's. Doug and Cody make a great team. Honesty up front, Backed up by Quality work. Thanks guys...we will be back!!!

  • Price assessment: Reasonable price
B H10 reviewsTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cannot say enough positive about this team! I had many quotes to have my ac compressor replaced on my commuter car and they wanted absurd costs to complete the work. Master auto tech for one the worst! I Spoke with Doug at Cody’s he was very thoughtful knowledgeable and thorough, he diagnosed what I needed done kept me informed and quoted me a very reasonable fair price! This shop incorporates integrity top of the line service professionalism and kindness. I will always go here and recommend to anyone every time! 1.5 year update. Ac having issues again. After a new one was put in I was reassured it was new, called into ask what could be wrong I was told it was broken and I needed to come in and have it fixed and things don’t last like the used to. BEYOND disappointing.

Scott Clement3 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It’s hard to find good honest mechanic shops. Cody’s was honest and did me solid. Doug was a true gangster and took care of me without screwing me around like the shops I had been to before.

Cheri Bambrough6 reviewsTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our neighbor recommended Cody's a few years back and I have taken my car to Doug ever since. He is honest, thorough and kept me updated throughout the process. He didn't even judge my DIY repair ( Well, I'm sure he did but he he was very kind about it !)

  • Price assessment: Great price
  • Services: A/C installation & repair, Air conditioning, Oil change
Melissa GoldenLocal Guide · 19 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They went over and beyond for me with fixing my air conditioner. Beyond grateful. Highly recommend!!

Error 404Local Guide · 129 reviewsTotal number of Google reviews Error has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I like these guys, but I got burned twice here. 1st time they made a mistake on installing my oil cooler and I had to take it back in. Turns out, 3 months later, it was leaking coolant again. New shop said whoever did the job before put too short of a coolant intake line on the new oil cooler and it eventually just came loose - cost me half the cost of the full replacement because of the amount of labor needed to access it - just to fix something that should have been done right the 1st time. Cody's also replaced a tow module, which wasn't cheap, only for it to function the same way the previous one did. I didn't argue it and just paid it. Glad others have had better luck here than me.

Jaxon Rollins5 reviewsTotal number of Google reviews Jaxon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cody’s is the only place I ever take my car because the service is amazing! Prices are great and they are so easy to work with. Won’t ever take my car anywhere else. Thank you all so much that work on my vehicles with care.

  • Price assessment: Great price
  • Services: Exhaust, General repairs & maintenance, Engine repair, Brakes, Oil change
Bridger TylerLocal Guide · 12 reviewsTotal number of Google reviews Bridger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Doug was great showed me the part that was damaged and got me limping along till he was able to source a new part. Thank you!

  • Price assessment: Great price
  • Services: Steering & suspension repair

Cody's Auto Repair & Sales on Google Maps →

Business details