iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#253 of 502 moversiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★1,030 Google reviews · 23 photos
97%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$569typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
College Hunks Hauling Junk and Moving Lees Summit at a glance
Google reviewers rate this mover 4.9 out of 5 based on 1030 reviews, with the owner responding to 99% of them. Customers frequently praise the team for punctuality, professional communication, and careful handling of furniture during moves and haul-away services. However, several low-star reviews cite issues with hidden fees, damage to items, and a lack of follow-up on damage claims.
Google rating: 4.9 out of 5 from 1,030 reviews (97% five-star).
Reviews on this page: 1,030 Google reviews (954 with written comments, 26 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 5, 2026.
Service: Mover serving Kansas City, Missouri.
Data from Google, last updated November 9, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.College Hunks Hauling Junk and Moving Lees Summit: 91/100 on this factor. Category median: 93.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.College Hunks Hauling Junk and Moving Lees Summit: 89/100 on this factor. Category median: 91.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.College Hunks Hauling Junk and Moving Lees Summit: 96/100 on this factor. Category median: 94.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.College Hunks Hauling Junk and Moving Lees Summit: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.College Hunks Hauling Junk and Moving Lees Summit: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.College Hunks Hauling Junk and Moving Lees Summit: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
1,030 Google reviews we collected
4.9of 5
5 stars99797%
4 stars101%
3 stars40%
2 stars10%
1 star182%
Praise vs complaints
Phrases our text analysis found in 954 written reviews
98%praise
Praise1,58898%
Complaints292%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price7031%
Reasonable14765%
Overpriced63%
Not sure31%
$569-41% vs typical movers
Middle half of what 194 customers paid ($295–$958) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude50031%
Speed & response41926%
Quality & results32220%
Would recommend23014%
Price & value795%
Communication473%
Honesty & trust201%
What customers talk about
We read 954 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fantastic service: Darrel, Marzeil, Nathanl and Kamarion were professional, efficient and good communicators.”
“This was one of the most unprofessional companies I've ever experienced.”
“They were courteous , professional and knew exactly how to move the furniture quickly and efficiently!”
“Alec and Danny did a wonderful job removing my old bed and adjustable frame.”
“This was one of the worst service experiences I’ve ever had.”
“Highly recommend and hope they come back after our remodel!”
“I highly encourage you stay away from this company for moving services.”
“I highly recommend them specifically and the College Hunks for being easy to work with and affordable!”
“If you do, be ready to hear all about their hidden fees.”
“Alec and William are incredibly professional, kind, punctual, and exceptionally easy to work with.”
“…credibly careful with our belongings, but what stood out most was how genuinely pleasant they were throughout the entire process.…”
People customers mention
Trevor72 reviews
Jack61 reviews
Alec51 reviews
Enrique51 reviews
James41 reviews
Jacob36 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired College Hunks Hauling Junk and Moving Lees Summit for 8 kinds of job. Pick one to see what they paid and said.
Jd8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Fantastic service: Darrel, Marzeil, Nathanl and Kamarion were professional, efficient and good communicators. They worked quickly and took special care when packing all my belongings. Highly recommended!
GladysLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★
We used this company May of 2025. I have waited to see if anyone would contact me about the claim I filed. Not only did they break off the wheel of an entertainment center by bouncing it down the steps, they dinged the walls, didn't wrap furniture until my husband insisted on it. They were supposed to plug in…
Paid $1,500–2,000Local moving
Justin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Called to have some furnature removed/donated. Was able to make an appointment to pickup within 24hrs. Riley and Mickey made quick work of it. Super friendly and professional. Great experience.
D9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
They were courteous , professional and knew exactly how to move the furniture quickly and efficiently! We were so thankful for Riley, Dareal n Kaley in every way! We appreciate you! You went out of ur way to be helpful. Recommend College Hunks to everyone n especially the trio, Riley, Dareal and Kaley!
TrillionLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Ka’marion and Torrence did a great job helping me move all of my stuff into storage! Highly recommend
Mona6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These guys were great! We had two of the most efficient young men come and move heavy furniture for us. They were very polite and careful. In fact we enjoyed talking with them. We so appreciated their hard work!! They did a wonderful job!!!
Fantastic service: Darrel, Marzeil, Nathanl and Kamarion were professional, efficient and good communicators. They worked quickly and took special care when packing all my belongings. Highly recommended!
Price assessment: Reasonable price
Price: $2,000–2,500
Services: Moving-related packing
Response from the owner · 3 days ago
We appreciate the review, Jd Michaels. Whether it’s boxing up valuables or unloading a truck, the team at College Hunks Hauling Junk and Moving Lees Summit is here to lend a hand. Thanks for letting us assist with your move!
Vickie Hancock2 reviewsiTotal number of Google reviews Vickie has written across all businesses on Google Maps, not just this one.
Glad we were able to help, Vickie Hancock! We always strive to provide the best experience for our customer’s junk removal and moving needs and are extremely pleased to see this was the case for you. Thank you for choosing and supporting College HUNKS Hauling Junk & Moving and we hope to provide you with the same great service again next time!
Joe Turnbow5 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Riley and Martell were awesome! Thanks so much for
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · a week ago
Thank you, Joe Turnbow, for your positive feedback. We’re happy to hear you had a good experience with College HUNKS Hauling Junk & Moving and hope you will turn to us again in the future for any of your junk removal and moving needs.
Gladys BriscoeLocal Guide · 40 reviewsiTotal number of Google reviews Gladys has written across all businesses on Google Maps, not just this one.
We used this company May of 2025. I have waited to see if anyone would contact me about the claim I filed. Not only did they break off the wheel of an entertainment center by bouncing it down the steps, they dinged the walls, didn't wrap furniture until my husband insisted on it. They were supposed to plug in the beds and set up. I have full package of the covers for the mattresses, only used 1 for 3 mattresses. Also they thought it was ok to smoke pot on the way to our house. Also cost more then the quoted price. Never going to recommend this company
Price: $1,500–2,000
Services: Local moving
Response from the owner · a week ago
Gladys Briscoe, We’re so sorry to hear about your recent experience with our services. We would like to hear more about your experience in greater detail if you could please contact us at +1 816-239-3117 when you have a moment.
Terry Cordray9 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Terry Cordray, We appreciate you taking the time to leave us such a great review. We are thrilled that you enjoyed your experience and our team will definitely be happy to read what you wrote. We put customer satisfaction as our top priority and your review proves our hard work does not go unnoticed. Thank you for the kind words and we’re truly grateful for amazing customers like you.
Justin Holst1 reviewiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Called to have some furnature removed/donated. Was able to make an appointment to pickup within 24hrs. Riley and Mickey made quick work of it. Super friendly and professional. Great experience.
Price assessment: Reasonable price
Price: $1–500
Services: Moving-related junk removal
Response from the owner · 2 weeks ago
We’re grateful for your kind words, Justin Holst. At College Hunks Hauling Junk and Moving Lees Summit, our mission is to combine stress-free service with eco-friendly hauling. Thank you for supporting our green efforts.
D Rich9 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
They were courteous , professional and knew exactly how to move the furniture quickly and efficiently! We were so thankful for Riley, Dareal n Kaley in every way! We appreciate you! You went out of ur way to be helpful. Recommend College Hunks to everyone n especially the trio, Riley, Dareal and Kaley!
Price assessment: Reasonable price
Price: $1,500–2,000
Services: Moving-related packing
Response from the owner · a month ago
D Rich, Thank you for the 5-stars! We take pride in giving our customers the best service and we’re overjoyed to receive your compliments and appreciation. We’re incredibly grateful that you took the time to leave us this review and hope to serve you again in the future for any junk removal or moving needs.
pebbles mLocal Guide · 16 reviewsiTotal number of Google reviews pebbles has written across all businesses on Google Maps, not just this one.
Alec and Danny did a wonderful job removing my old bed and adjustable frame. It was quick and easy.
Response from the owner · 3 weeks ago
pebbles m, Thank you for sharing your experience with us! We appreciate your review and are always more than happy to help whenever you are in need of any junk hauling or moving services in the future.
Mary Loney2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Alec, William, and Danny were very pleasant young men. Great service, highly recommend!
Price assessment: Great price
Response from the owner · 3 weeks ago
Mary Loney, Thank you for taking the time to share your wonderful review. Our team works diligently to provide our customers the best junk hauling and moving experiences. Reviews such as yours help provide them with encouragement to keep doing what they are doing. Thank you again for choosing College HUNKS Hauling Junk & Moving, we greatly appreciate it!
Trillion ChantéLocal Guide · 21 reviewsiTotal number of Google reviews Trillion has written across all businesses on Google Maps, not just this one.
Ka’marion and Torrence did a great job helping me move all of my stuff into storage! Highly recommend
Price assessment: Great price
Price: $500–1,000
Services: Local moving, Moving-related storage
Response from the owner · 4 weeks ago
Trillion Chanté, We’re happy to hear we were able to meet your expectations! It means so much to us when customers share their experiences. Please do not hesitate to contact us again for any of your junk hauling and moving needs!
