iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty90−1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#277 of 502 moversiPosition by Experts Score among all companies we track in this category. · better than 45%
4.9★★★★★774 Google reviews · 23 photos
96%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
$958typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate The Dudes Moving Co. 4.9 out of 5 based on 774 reviews, with the owner responding to 78% of them. Customers frequently highlight punctuality, professional communication, reasonable pricing, and efficient handling of items during local and long-distance moves. However, low-star reviews indicate recurring issues with furniture damage, incomplete job services, and unresolved claims or billing discrepancies.
Google rating: 4.9 out of 5 from 774 reviews (96% five-star).
Reviews on this page: 773 Google reviews (708 with written comments, 133 with photos).
Owner responses: the business replied to 78% of reviews.
Most recent review: November 8, 2026.
Service: Mover serving Kansas City, Missouri.
Data from Google, last updated November 9, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
The Dudes Moving Co.Movers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Dudes Moving Co.: 91/100 on this factor. Category median: 93.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Dudes Moving Co.: 89/100 on this factor. Category median: 91.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Dudes Moving Co.: 90/100 on this factor. Category median: 94.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Dudes Moving Co.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Dudes Moving Co.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Dudes Moving Co.: 93/100 on this factor. Category median: 85.A
93
Bar = this company · dark tick = category median.
Star ratings
773 Google reviews we collected
4.9of 5
5 stars74496%
4 stars111%
3 stars20%
2 stars20%
1 star142%
Praise vs complaints
Phrases our text analysis found in 708 written reviews
97%praise
Praise1,52697%
Complaints463%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price8042%
Reasonable10556%
Overpriced11%
Not sure32%
$9580% vs typical movers
Middle half of what 159 customers paid ($633–$1.6k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude42027%
Speed & response39625%
Would recommend28918%
Quality & results22414%
Price & value1208%
Communication876%
Honesty & trust362%
What customers talk about
We read 708 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They got the job done in amazing time and were incredibly professional and friendly!”
“When I made a comment about how filthy they were, one of the crew members yelled audibly from my upstairs, "She's mad about the f*cking sheet?”
“They showed up on time and got us moved within the time frame.”
“When they got there, we found out they were late because the other crew did not want to come.”
“I would highly recommend them and will use them again if needed.”
“Between the damaged property, missing items, unresolved claim, and the unprofessional behavior of the crew, I cannot recommend this company.”
“The dudes did an excellent job moving is to our new home.”
“…ut the lack of communication/updates from the driver left me in this awful state of waiting that absolutely made my moving day so much more stressful…”
“The guys were very kind, careful, thoughtful, and hardworking, all for a very competitive price.”
“Zarin is a nice person overall, but he did not explain the pricing clearly, which led to being overcharged.”
“Timely communications, very professional and friendly guys.”
“I would have been okay with the damage to the table, but the lack of communication/updates from the driver left me in this awful state of waiting that…”
“I would highly recommend Steph and Safar to anyone looking for reliable and professional movers.”
People customers mention
Caleb33 reviews
Chop30 reviews
Kenny26 reviews
Steph25 reviews
Ron24 reviews
Carl23 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Dudes Moving Co. for 8 kinds of job. Pick one to see what they paid and said.
Morgan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Safar, Caleb & Stefan were fantastic movers! They got the job done in amazing time and were incredibly professional and friendly!
Paid $1,000–1,500Reasonable price
Jenn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The Dudes recently moved us from one home to another, including emptying and moving items from a large storage unit. It was not an easy job as we were moving to a third floor unit. The guys were very kind, careful, thoughtful, and hardworking, all for a very competitive price. I would highly recommend them and will use them again if needed.
Paid $1,000–1,500Reasonable priceLocal moving
Haley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Steph, Aaron, and Jonathan were amazing!! Very communicative, professional, and efficient. Got my move done much quicker than anticipated. Would HIGHLY recommend using The Dudes for moving services.
Janet5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience with this company. My realtor recommended them. They were quick concise and very calming.!
Paid $500–1,000Local moving
KeciaLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Hey Dudes!!...THANK YOU SO MUCH!!..My original movers called a day before our move and canceled 😞...to my rescue were The Dudes Moving Co very reasonable!!....I enjoyed the 4 movers that were sent, very professional and helpful I loved how they laughed with each other BUT NEVER STOPPED WORKING!!. I was told…
DarenLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Safar, Calab.Jonathan, Ronell. Guys did a great job. Work well together. Thanks fellas.
Awesome service! Worth 5 stars all the way. Next time I move, I’m giving them a call. Thanks guys!
Price assessment: Great price
Response from the owner · 8 hours ago
We really appreciate your awesome review, Mat! 🌟 We're glad to know our team provided a service that makes you eager to choose us again. We'll be here for your next move, ready to help make it a breeze!
Morgan Taylor5 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Safar, Caleb & Stefan were fantastic movers! They got the job done in amazing time and were incredibly professional and friendly!
Price assessment: Reasonable price
Price: $1,000–1,500
Response from the owner · 6 days ago
We're so grateful for your feedback, Morgan! 🌟 Safar, Caleb, and Stefan always aim to deliver top-notch service, and it's wonderful to know they made your move smooth and pleasant. We look forward to helping you with any future moves you may have!
Chasity Edwards1 reviewiTotal number of Google reviews Chasity has written across all businesses on Google Maps, not just this one.
I highly recommend this moving company. They were amazing! They showed up on time and got us moved within the time frame. Very reasonable prices!
Response from the owner · a week ago
Thank you so much for sharing your awesome experience with us! It's fantastic to hear that our team was punctual and efficient during your move. We're delighted that you found our prices fair. Hope to assist you again in the future!
T S6 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
I have worked with The Dudes three times now and have been extremely satisfied each time with exceptional, professional, polite, Dudes - I manage moves for senior clients and otherwise, assist clients with relocation in the greater KC area. I have worked with a number of moving companies over the past 30 plus years, no joke, I have never been more pleased with another company.
Not kidding, a few months ago, I hired The Dudes for my own personal move date but my scheduled time was compromised by another move reservation because the client construed the scope of the work to be much larger than it was supposed to be, pushing my move reservation to much later in the day. It was a debacle from the start but The Dudes could not have been more apologetic and determined to make a seemingly really challenging day into one of the most delightful and efficient moves I have ever experienced.
I cannot say enough, how much I appreciate this local company!
Shout out to Ronell and Jon, the Dudes who moved my senior client, today - thanks so much!!
Price assessment: Great price
Price: $500–1,000
Services: Senior moving
Response from the owner · a week ago
Wow, we truly appreciate you taking the time to share your experiences! It’s wonderful to know that our team could turn a potentially tough situation into a smooth and pleasant one. Your trust and satisfaction mean everything to us, and we’re so glad to have been part of your moving journey. Looking forward to many more successful moves together!
Jenn Morrison3 reviewsiTotal number of Google reviews Jenn has written across all businesses on Google Maps, not just this one.
The Dudes recently moved us from one home to another, including emptying and moving items from a large storage unit. It was not an easy job as we were moving to a third floor unit. The guys were very kind, careful, thoughtful, and hardworking, all for a very competitive price. I would highly recommend them and will use them again if needed.
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Local moving
Response from the owner · 2 weeks ago
Oh wow, thank you for your glowing review! We're delighted that our team provided you with such a positive moving experience. Knowing that you felt our team's kindness and care means the world to us. We'd be thrilled to assist you in any future moves!
Heather Hanson7 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
We have been using these guys for years! Always reliable and clean and fast and on time. They are the best.
Price assessment: Reasonable price
Services: Local moving
Response from the owner · 2 weeks ago
Wow, thank you so much for your kind words! We're ecstatic to know that we’ve consistently met your expectations over the years. It's our pleasure to be a reliable part of your moving experiences, and we look forward to helping you again. Wishing you all the best in your current and future homes!
Kelle SnowLocal Guide · 14 reviewsiTotal number of Google reviews Kelle has written across all businesses on Google Maps, not just this one.
A wildly disappointing experience!
They quoted us 8h45m. They took the entire time and then some just to load at the first house. They didn't finish unloading until after 8pm at night and so we told them we needed to be done for the day (I have 2 very young children) and so they did not reassemble any furniture, and gave absolutely zero credit for not completing the job we paid for.
The crew reeked of marijuana. They were on their phones throughout the day, one even stopping to make a mobile check deposit on our dining room table. We confirmed 3 times that all of our mattresses would be wrapped with plastic and all of them were loaded into the truck unwrapped. When I made a comment about how filthy they were, one of the crew members yelled audibly from my upstairs, "She's mad about the f*cking sheet?!". I am, indeed, mad - because they didn't do what they promised they would do. They also left trash throughout my home - their empty rolls of tape, their drink cans, scraps of plastic.
I've never had such a bad moving experience. All of my mattresses need to be steam cleaned, none of my furniture is assembled, I had rude, high, unprofessional workers in my home for almost 11 hours, and I paid $3,000 for the experience. The only professional on the crew was Jonathan. I spoke with the office and the Operations Manager multiple times throughout the day hoping for support and professional resolution, but was offered none.
Please, please use a more professional company for your next move.
Price assessment: Overpriced
Price: $3,000–3,500
Services: Local moving
Response from the owner · 2 weeks ago
Kelle, we’re sorry to hear that your experience did not meet your expectations. We take pride in the service we provide, and we recognize that certain aspects of your move could have been handled better.
That said, we believe it’s important to provide some context for those reading this review.
Your move was estimated at 8 hours and 45 minutes, and our crew completed 9 hours and 15 minutes of billable work, just 30 minutes beyond the original estimate. We acknowledged that difference and offered to refund the additional time as a gesture of goodwill.
We also recognize that your mattresses should have been properly protected during transport, and we take responsibility for that oversight. This is not consistent with our standards, and we were willing to address the issue.
Regarding furniture reassembly, our crew was instructed to conclude the move at your request due to the late hour. While we completely understand that decision, it is important to distinguish between work our team refused to perform and work they were asked not to continue.
We made efforts to address your concerns directly, but unfortunately, we were unable to reach a mutually agreeable resolution regarding the compensation requested.
We take allegations of unprofessional conduct seriously and will address those concerns internally. However, we also believe the characterization of the entire move deserves the context provided above.
At The Dudes Moving Co., accountability matters. We will always take responsibility when we fall short, but we also believe in being fair and transparent about the services performed and the circumstances surrounding them.
We appreciate your feedback and wish you and your family the best in your new home.
Haley Johnston2 reviewsiTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Steph, Aaron, and Jonathan were amazing!! Very communicative, professional, and efficient. Got my move done much quicker than anticipated. Would HIGHLY recommend using The Dudes for moving services.
Price assessment: Reasonable price
Price: $500–1,000
Services: Local moving, Moving-related storage
Response from the owner · 3 weeks ago
We're delighted to hear that our team made your move a breeze! It's fantastic to know they exceeded your expectations with their professionalism and speed. Your recommendation means the world to us – thanks a ton for sharing! We'll be ready whenever you need us again.
Angel MartinoLocal Guide · 60 reviewsiTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
2nd time I habe used this company. They are always professional, super nice and fast workers! 10/10 do recommend!
Response from the owner · 4 weeks ago
Thank you immensely for your wonderful words! We're so happy to have had the chance to serve you again with our friendly and speedy service. Your recommendation is incredibly valuable to us. Always here when you need assistance in the future!
Mely Wight7 reviewsiTotal number of Google reviews Mely has written across all businesses on Google Maps, not just this one.
The Dudes are The Best!!! What a great experience from start to finish! Aidy, Safar and the entire crew were amazing! They took care of every piece and made me feel at rest. I had A LOT to move and they knew how to handle it all, with many moving parts. Well done Dudes!!
Response from the owner · 4 weeks ago
Wow, thank you so much for the amazing feedback! 😊 We're overjoyed that our team made your move seamless and your trust in us means the world. Delighted we could ease your mind during the process. If you ever need help again, we’re here to assist!
