Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
College Hunks Hauling Junk and Moving Rockford logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%54+29.5Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty56−4.4Momentum penalty0−10Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

College Hunks Hauling Junk and Moving Rockford

Loves Park, IL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 62 furniture removal services · 4.7★ from 349 Google reviews

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Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.College Hunks Hauling Junk and Moving Rockford is better than 54% of furniture removal services.C
54
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.College Hunks Hauling Junk and Moving Rockford is better than 0% of furniture removal services.F
0
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.College Hunks Hauling Junk and Moving Rockford is better than 56% of furniture removal services.C
56
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.College Hunks Hauling Junk and Moving Rockford is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.College Hunks Hauling Junk and Moving Rockford is better than 0% of furniture removal services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.College Hunks Hauling Junk and Moving Rockford is better than 100% of furniture removal services.A
100

Reviews for your job

Customers hired College Hunks Hauling Junk and Moving Rockford for 8 kinds of job.

College Hunks Hauling Junk and Moving Rockford for in-state moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.$1,200–1,400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 49/100.How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5

All 6 Google reviews tagged “In-state moving”

AlyssaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Only now getting to this review as I have finally moved away from the location that I used College Hunks to move to, which you will find relevant later. I moved to downtown Chicago 2 years ago and the team did a terrible job. They smelled of marijuana and poorly stacked things in their huge truck to the point where…

Customer photo from Alyssa's review
Paid $1,200–1,400OverpricedIn-state moving
AlisonLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys were great. They were professional. On time. Efficient. And they made good conversation too so you feel comfortable. They took great care of fragile items. They were trustworthy, twice I had to leave them alone and they just kept working. 10/10 would recommend and would rehire.

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
AsaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys that came out and moved me were great. They did an awesome job, were incredibly professional, helpful and proficient. All of our stuff got to the new place in good shape. Thank you so much for the hard work guys!

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Derek1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was scrambling to find movers at the last minute. I was able to make contact on a Sunday. Had an estimate in hand on Monday. Then the movers came on Tuesday, worked for 5 hours getting all of my stuff out of my house to a storage unit. They were kind and worked extremely hard. Their communication with me was…

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Quality+ Professionalism
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

In-state moving+ Responsiveness+ Punctuality+ Quality
Tim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

In-state moving+ Professionalism

Price

$1.1k+7% vs typical furniture removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 33%Overpriced 33%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Moving-related junk removal14—
Oversized-item moving14—
Local moving13$621–$1.6k
In-state moving6$1.1k–$2.9k
Furniture assembly6—
Interstate moving5$2.7k–$4.9k
Moving-related packing4—
Senior moving3$478–$2.3k

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