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Commercial Tire

Tire shop · Boise City, ID · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 98 tire shopsPosition by Experts Score among all companies we track in this category. · better than 52%
4.7 ★★★★★ 364 Google reviews · 24 photos
89%five-star reviews
4.77★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
53%reviews answered by the owner
Oct 2026latest review

Commercial Tire at a glance

Customers frequently highlight prompt service, friendly staff, and fair pricing for tire repairs and replacements, noting that the shop often accommodates late arrivals or urgent needs. Recurring themes include efficient scheduling and helpful communication regarding vehicle issues. However, several low-star reviews cite specific mechanical errors, such as damaged parts or unbalanced tires, along with complaints about overlooked requests and high costs compared to other providers.

  • Google rating: 4.7 out of 5 from 364 reviews (89% five-star).
  • Reviews on this page: 364 Google reviews (272 with written comments, 11 with photos).
  • Owner responses: the business replied to 53% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Tire Shop serving Boise City, Idaho.

Data from Google, last updated November 2, 2026.

Score profile vs other tire shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction82Reliability74Craft & service–Value100Momentum100Replies to reviews58Satisfaction: 82 (median 82)Reliability: 74 (median 76)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 58 (median 44)
Commercial TireTire Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Commercial Tire: 82/100 on this factor. Category median: 82.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Commercial Tire: 74/100 on this factor. Category median: 76.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Commercial Tire: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Commercial Tire: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Commercial Tire: 58/100 on this factor. Category median: 44.C
58

Bar = this company · dark tick = category median.

Star ratings

364 Google reviews we collected

  • 5 stars32389%
  • 4 stars175%
  • 3 stars72%
  • 2 stars00%
  • 1 star175%

Praise vs complaints

Phrases our text analysis found in 272 written reviews

  • Praise31396%
  • Complaints134%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2558%
  • Reasonable1740%
  • Overpriced12%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8727%
  • Speed & response8225%
  • Quality & results8025%
  • Would recommend3310%
  • Price & value258%
  • Honesty & trust124%
  • Communication72%

What customers talk about

We read 272 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Dave is always so helpful, as is the rest of the crew!”
  • “Went in for a “fix a flat” in the last hour they were open and they greeted me so kindly and got it done quickly and efficiently.”
    “Horrible Customer service and slow service!”
  • “They fit me in in a busy day and did a great job for a good price.”
    “They did fix it the next day but poor service in my opinion.”
  • “I definitely recommend them for anyone needing any tire repair or replacement.”
  • “Fast and reliable fair price get things done before they said it would be done”
    “Rediculously over priced!”
  • “Excellent customer service and genuinely good people.”
  • “The folks at this location are very friendly and explain your problem in an easy to understand way.”

People customers mention

  • Gowen 7 reviews
  • Tucker 6 reviews
  • Dave 5 reviews
  • John 5 reviews
  • Bob 3 reviews
  • Mike 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Commercial Tire for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

RyanLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Amazing people got me right in. Great communication and got me what I needed fast. First time using this shop and will be going here from now on!

Reasonable priceTires
BJLocal Guide · 198 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was passing thru to Oregon and my truck broke 10 minutes from this business.. I rolled in and it was after 3pm and they took me right on in and replaced a wheel Hub assembly with no problem and didn’t turn me away cause it was late in the day…. Best place and super nice and respectful!! Thank you all for getting…

Reasonable price
NLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Went in for a “fix a flat” in the last hour they were open and they greeted me so kindly and got it done quickly and efficiently. 5 stars for this location! Great work!

brent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great team! Fit me in on short notice did great work! Very good value for the service you receive. Highly recommend!

Great priceTiresOil change
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Easy scheduling process, excellent customer service and completed all work requested.

Reasonable priceTiresOil change
WilliamLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Showed up late afternoon nail in tire, no notice. Tire fixed under an hour, no charge. Nice facility, helpful staff. About as good as it gets.

Great priceService not listed

Photos

Customer reviews

4.7 ★★★★★ 364 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ken Baker9 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a good experience.

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · a day ago

Hi! We're absolutely delighted that you always have such a positive experience with us. Your feedback is a wonderful affirmation of the hard work we put in every day. Looking forward to welcoming you back!

Ryan SparksLocal Guide · 93 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing people got me right in. Great communication and got me what I needed fast. First time using this shop and will be going here from now on!

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · 5 days ago

Hi Ryan Sparks! We're so happy to know you had a great experience with us during your first visit! Your kind words really make our day and we can't wait to welcome you back again. Have a fantastic journey ahead with peace of mind!

BJ ThomasLocal Guide · 198 reviewsTotal number of Google reviews BJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was passing thru to Oregon and my truck broke 10 minutes from this business.. I rolled in and it was after 3pm and they took me right on in and replaced a wheel Hub assembly with no problem and didn’t turn me away cause it was late in the day…. Best place and super nice and respectful!! Thank you all for getting me back on the road !!! You’re the best !!!

  • Price assessment: Reasonable price
Response from the owner · 2 weeks ago

Hello BJ Thomas! We're genuinely pleased to hear we could assist you and get you back on your journey so smoothly. Your kind words about our team mean a lot to us. Safe travels to Oregon, and know we're here whenever you need us!

cheryl peck6 reviewsTotal number of Google reviews cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt, professional, and always helpful.

  • Price assessment: Reasonable price
  • Services: Oil change
Response from the owner · 3 weeks ago

Hi Cheryl! It's fantastic to know you found our service prompt and professional. We're grateful for your kind words and are eager to assist next time. Take care!

N MLocal Guide · 33 reviewsTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went in for a “fix a flat” in the last hour they were open and they greeted me so kindly and got it done quickly and efficiently. 5 stars for this location! Great work!

Response from the owner · a month ago

Hello N M! Your kind words truly brighten our day! We're so happy we could help get you back on the road quickly and smoothly. Thank you for your fantastic review, and we look forward to serving you again in the future!

brent turpin2 reviewsTotal number of Google reviews brent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great team! Fit me in on short notice did great work! Very good value for the service you receive. Highly recommend!

  • Price assessment: Great price
  • Services: Tires, Oil change
Response from the owner · a month ago

Hi Brent! We genuinely appreciate your amazing feedback. It's great to know our team could assist you promptly and deliver good value. Thanks for the high recommendation, we can’t wait to welcome you back!

Ryan Navin4 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Conner is awesome.

  • Services: Service not listed
Response from the owner · a month ago

Hello! We're delighted to see your wonderful feedback and high rating. It's fantastic to know you had a positive experience with us. Looking forward to seeing you again soon!

Vitas TrLocal Guide · 37 reviewsTotal number of Google reviews Vitas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service thank you 🤝

  • Price assessment: Great price
  • Services: Tires, Wheel alignment
Response from the owner · a month ago

Hi there! We truly appreciate your kind words and your perfect rating. It's a joy knowing you enjoyed our service 🤝. We can't wait to welcome you back in the future!

Jack Smith5 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They fit me in in a busy day and did a great job for a good price.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · Edited 3 months ago

Hello! We genuinely appreciate your five-star rating and support. Your feedback inspires us to continue delivering high-quality service. We can't wait to welcome you back soon!

あきあき14 reviewsTotal number of Google reviews あきあき has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

とても親切で助かりました。

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 2 months ago

こんにちは!ご親切とお助けについてのコメントをありがとうございます。私たちがあなたの訪問をもっと特別にできたことを嬉しく思います。再度お会いできることを楽しみにしております!

Commercial Tire on Google Maps →

Business details