Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Reviewers frequently praise the practice for its friendly, professional staff and thorough dental hygiene services, noting that appointments are typically punctual and clearly explained. However, several low-star reviews highlight significant issues with front desk communication, specifically regarding insurance verification errors, undisclosed fees, and difficulty reaching the office by phone. The owner responded to a minority of the 880 reviews, which average 4.9 out of 5 stars.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
880 Google reviews we collected
Phrases our text analysis found in 608 written reviews
How often each topic comes up in the written reviews
We read 608 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have gone to Commonwealth Dentistry for 2 + years and have had great appointments with rxpert , caring and careful staff.”
“The billing department or whoever they out source are rude.”
“Her attention to detail, gentle approach, and commitment to excellence make her stand out.”
“Even more than that it’s the worst experience to get my teeth done here, dentist keep making mistake keep grinding my teeth lower and lower even when…”
“If you're looking for exceptional dental hygiene care in the Hampton Roads area, I highly recommend Mrs.”
“I would not recommend doing business here, because they will say they take your insurance, but then come back and say they don’t take your insurance……”
“Hur was very pleasant and explained everything thoroughly.”
“After my appointment, the tech left me in the waiting area for about 15 minutes with no communication.”
“Jasmine the hygienist was thorough, efficient, easy to talk to and friendly.”
“It's refreshing to encounter someone who takes such pride in her profession and makes your dental visit a genuinely positive experience.”
“…tomer, billing of insurance, type of insurance that was accepted, and shady business practices started to occur.…”
“The visit was extremely thorough, every penny was worth it.”
“this is the worst office tactics- Telling me my portion was $58 because they had some sort of contract with them and then billing me another $111.”
praise complaint · found by our text analysis, Google review wording unchanged.
I have gone to Commonwealth Dentistry for 2 + years and have had great appointments with rxpert , caring and careful staff. Everyone has been very professional, knowledgeable and wonderful.
Great visit .nice front desk staff, hygienist was good as always, i like the new dentist
Very professional and friendly staff! I love the cleaning Maria did! She knows very well how to do her job!
Dr. Hur and the staff were amazing. From the front desk to the examining room. I'm coming in from another dentist whom i was with for over 20 yrs that retired. I was really reluctantly to come but I'm glad I did. From Kierra my xray tech, to Megan my hygienist, they really made me feel comfortable. They all earned…
So far an outstanding business for dental care. I was referred by the Department of Veterans Affairs and I'm glad they made that decision. Community Care is great and I appreciate how well Commonwealth Dentistry have taking care of my dental needs.
My technician today filled in for my primary technician and was awesome! Not many would say "I enjoy my visits at the dentist, however, I will because the staff is wonderful."
4.9 ★★★★★ 880 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have gone to Commonwealth Dentistry for 2 + years and have had great appointments with rxpert , caring and careful staff. Everyone has been very professional, knowledgeable and wonderful.
Great visit .nice front desk staff, hygienist was good as always, i like the new dentist
Thank you for your review! We’re grateful for the positive feedback and appreciate you sharing it with us.
friendly staff and doctors
Very professional and friendly staff! I love the cleaning Maria did! She knows very well how to do her job!
Very good experience thank you
Thank you Danny for the kind words and 5-star review!
Dr. Hur and the staff were amazing. From the front desk to the examining room. I'm coming in from another dentist whom i was with for over 20 yrs that retired. I was really reluctantly to come but I'm glad I did. From Kierra my xray tech, to Megan my hygienist, they really made me feel comfortable. They all earned my trust. Very knowledgeable and professional. My family and I will be returning for our dental care. Thank you all for your kindness.
We appreciate you taking the time to share your experience. Your kind words are truly valued!
I want to take a moment to recognize Mrs. Maria Curro Villanueva at Commonwealth Dentistry in Suffolk, Virginia, for providing an absolutely outstanding dental hygiene experience! Maria is truly a phenomenal dental hygienist who deserves recognition for her professionalism, outstanding patient care, and dedication to her work. From the moment you interact with her, you can appreciate the importance she places on making patients feel comfortable, respected, and well cared for. Her attention to detail, gentle approach, and commitment to excellence make her stand out. It's refreshing to encounter someone who takes such pride in her profession and makes your dental visit a genuinely positive experience. If I could give Mrs. Maria Curro Villanueva a 10 out of 10, I would give her a 100 out of 10! She represents the very best of what a dental hygienist should be, and Commonwealth Dentistry is fortunate to have her on its team. If you're looking for exceptional dental hygiene care in the Hampton Roads area, I highly recommend Mrs. Maria Curro Villanueva! Thank you, Maria, for your excellent service, professionalism, and the wonderful care you provide. You are truly appreciated! Everything is Always Beautiful when I'm Sitting in her Chair........
always courteous and great dental service
Thank you for your review! We’re grateful for the positive feedback and appreciate you sharing it with us.
Clean and great customer service. Willing to help you in all aspects.
We appreciate you taking the time to share your experience. Your kind words are truly valued!
Great people there. First rate service.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
