Analyzing 6,735,6476.7M ReviewsFor 18,99719K Experts

Experts Reviews · Company report
Comtires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty92−0.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Comtires

Ontario, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 454 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Comtires is better than 79% of tire shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Comtires is better than 63% of tire shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Comtires is better than 100% of tire shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Comtires is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Comtires is better than 92% of tire shops.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Comtires is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Comtires for 8 kinds of job.

Comtires for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12

All 7 Google reviews tagged “General repairs”

LottieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I thought this was JUST a tire & brake shop, but I was so wrong. I just went in to ask if they knew a place to get my hatchback fixed. They were so nice and told me they could do it. They worked with me to get me the lowest price. They had to order parts and got them early the next morning. I was told it would take…

Reasonable priceGeneral repairs
Car9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great staff and they have incredible quality. Never had a problem.

TiresGeneral repairs & maintenanceSteering & suspension replacement+ Punctuality+ Quality+ Professionalism
Gina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great work, friendly and their work is done in a timely manner. I’ve been taking my car to them for years. I went to get new tires this morning and as always, I was very satisfied with the service. I highly recommend this company.

Auto maintenanceBatteryGeneral repairs
MartyLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I came into to have someone check my work on placement of back break light. Christian who assisted me and teaching me on proper way of placement of back break light. Very professional, kind and knowledgeable. He demonstrated great teaching skills. I thank you so much. Plus will be returning in the future for vehicle maintenance.

General repairs
curt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairsTires
IxtlaEdited 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
toothpick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 53%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Tires65—
Oil change24—
General repairs & maintenance21—
Wheel alignment18—
Steering & suspension repair11—
Air & cabin filter replacement11—
Brakes10—
Steering & suspension replacement9—

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