Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
Comtires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty92−0.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Comtires

Ontario, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 454 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Comtires is better than 79% of tire shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Comtires is better than 63% of tire shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Comtires is better than 100% of tire shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Comtires is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Comtires is better than 92% of tire shops.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Comtires is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Comtires for 8 kinds of job.

Comtires for steering & suspension replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Steering & suspension replacement”

Emiliano1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

i always take my vehicle here and they always do a phenomenal job ! fast, clean, and reliable service. front desk workers are always welcoming and will gladly answer your questions! would give 10 stars if possible !

Great priceTransmissionTiresSteering & suspension repair
Lorenzo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great expertise and very knowledgeable….with great personal customer service and prices!. The shop is very accommodating and is ran very professionally . They have well trained certified techs and current with the latest technology with tools and software. I would definitely recommend my family and friends to Comtires if they need vehicle service.

Great priceTiresAuto battery replacementSteering & suspension repair
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been bringing my cars to comtires for over a decade and have also brought my wife, son and parent's vehicles as well. Comtires is the ONLY place i bring my vehicles to as they have serviced my vehicles from top to bottom. Whether you are looking for tires, alignments, oil changes, lift kits, suspension part…

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
LidiaLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Good service, 👍great people, 👍affordable prices 👍👏 , es un negocio familiar hablan español, quede muy contenta😁 con el trabajo que le hicieron a mi carro, son muy profesionales, atienden a los clientes con mucho respetó y te explican y enseñan todo lo que necesita tu carro, 👍tienen buenos precios los…

Oil changeSteering & suspension replacementTires
Car9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great staff and they have incredible quality. Never had a problem.

TiresGeneral repairs & maintenanceSteering & suspension replacement+ Punctuality+ Quality+ Professionalism
Osvaldo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They provided me with some really good customer service. Really porffessional, they did my shocks, calipers, and front suspension/steering component's on my 2015 duramax. I Recommen comtires for any of yours vehicle needs.

Auto brake replacementSteering & suspension replacementWheel alignment
AntonioLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This is a professional team ready to assist you in any car problems. Very kind customer service

Oil changeSteering & suspension replacement
BenjaminLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Rating only, no written review.

Not sureSteering & suspension replacement
Cody3 years ago★★★★★

Rating only, no written review.

Steering & suspension replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 53%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Tires65—
Oil change24—
General repairs & maintenance21—
Wheel alignment18—
Steering & suspension repair11—
Air & cabin filter replacement11—
Brakes10—
Steering & suspension replacement9—

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