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Connect Cleaning

House cleaning service · Estero, FL · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 71 interior cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 86%
5.0 ★★★★★ 138 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

Connect Cleaning at a glance

Google reviewers rate Connect Cleaning five stars based on 138 reviews, with the owner responding to 99 percent of them. Customers frequently describe the team as punctual, professional, and thorough in services ranging from full house and move-out cleaning to window washing. Recurring themes highlight reasonable pricing, effective communication, and attention to detail, such as documenting property conditions or wearing shoe covers. No common criticisms appear in the provided excerpts, which consist entirely of positive feedback regarding the quality and reliability of the work performed.

  • Google rating: 5.0 out of 5 from 138 reviews (99% five-star).
  • Reviews on this page: 138 Google reviews (129 with written comments, 5 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 2, 2026.
  • Service: Interior Cleaning Service serving Estero, Florida.

Data from Google, last updated November 2, 2026.

Score profile vs other interior cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.

Satisfaction98Reliability99Craft & service99Value97Momentum100Replies to reviews–Satisfaction: 98 (median 91)Reliability: 99 (median 91)Craft & service: 99 (median 94)Value: 97 (median 100)Momentum: 100 (median 100)
Connect CleaningInterior Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Connect Cleaning: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Connect Cleaning: 99/100 on this factor. Category median: 91.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Connect Cleaning: 99/100 on this factor. Category median: 94.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Connect Cleaning: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Connect Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.

Star ratings

138 Google reviews we collected

  • 5 stars13699%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 129 written reviews

  • Praise249100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price250%
  • Reasonable250%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results6928%
  • Staff & attitude5120%
  • Would recommend5120%
  • Speed & response3614%
  • Communication177%
  • Price & value156%
  • Honesty & trust114%

What customers talk about

We read 129 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The 2 women that cleaned our Villa at Coconut Shores were professional and did a great job.”
  • “Connect Cleaning is professional, extremely effective and flexible!”
  • “They did a great job cleaning my buildings and would highly recommend others to use connect clean”
  • “These cleaners are prompt, efficient, great with details, and very protective of my property.”
  • “They were easy to communicate with and were able to set us up with an appointment quickly.”
  • “I thought the price was very reasonable for the quality of their work.”
  • “I highly recommend Connect Cleaning to anyone looking for reliable, high-quality cleaning services.”

People customers mention

  • Darius 10 reviews
  • Solutions 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Connect Cleaning for 2 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Michelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

An outstanding clean! Every nook and cranny, even behind wall pictures. Meticulous and thorough. Prompt and polite. It's worth every penny. I am hard to please and please me they did!

Paid $450–500Reasonable price
Deb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Thank you Connect Cleaning. The 2 women that cleaned our Villa at Coconut Shores were professional and did a great job. I'm so happy that I found this cleaning service. They'll be coming once a month. My villa will be cleaned for Halloween Thanksgiving, and Christmas holidays...and next year. I thought the price was…

Customer photo from Deb's reviewCustomer photo from Deb's reviewCustomer photo from Deb's reviewCustomer photo from Deb's review
Paid $250–300Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 138 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michelle Jewitt9 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

An outstanding clean! Every nook and cranny, even behind wall pictures. Meticulous and thorough. Prompt and polite. It's worth every penny. I am hard to please and please me they did!

  • Price assessment: Reasonable price
  • Price: $450–500
Deb Folkwein1 reviewTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Connect Cleaning. The 2 women that cleaned our Villa at Coconut Shores were professional and did a great job. I'm so happy that I found this cleaning service. They'll be coming once a month. My villa will be cleaned for Halloween Thanksgiving, and Christmas holidays...and next year. I thought the price was very reasonable for the quality of their work. Thank you, thank you, thank you. I'll ask them next month for business cards.

  • Price assessment: Reasonable price
  • Price: $250–300
Ron Shaw11 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job cleaning my buildings and would highly recommend others to use connect clean

  • Price assessment: Great price
Response from the owner · a month ago

Thanks Ron! It was our pleasure to serve Go Store It!

Adam MieleLocal Guide · 65 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Connect Cleaning is professional, extremely effective and flexible! Not only were they available for our chaotic opening & operation for a new Ritz-Carlton Residences… They far exceeded our expectations on our interior lobby flooring, pressure washing our front valet turn around/sidewalks, and more recently wet/vac and power scrubbing our full residential garage from the opening construction debris & dust!! This will be a continuous professional relationship for a very long time!

  • Price assessment: Great price
Response from the owner · a month ago

Thanks so much, Adam! We are so grateful to partner with The Ritz Carlton Residences Estero Bay!

Suzanne JarkaLocal Guide · 13 reviewsTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication from initial contact. Inquired and completed exactly what I requested. Offered additional options and assistance to make the most positive outcome for service. Does offer expanded services plus an option for regular scheduled services. On site employee was dressed appropriately, polite, wore shoe covers to protect interior floor and completed services thoroughly. My windows, screens and tracks are remarkably clean! Very happy with their work

Response from the owner · 3 months ago

Thanks for this amazing review, Suzanne! We hold ourselves to a high standard and we're grateful for the opportunity to serve you!

Isobel Gruin3 reviewsTotal number of Google reviews Isobel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good people. Worked quickly left area organized. Would be confident in recommending them to anyone.

Response from the owner · 3 months ago

Thanks so much, Isobel! We're glad we could help with your window cleaning and pressure washing!

Colby Vahlkamp4 reviewsTotal number of Google reviews Colby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team was great to work with, and left our apartment in great condition for our move out. Highly recommend

Response from the owner · 3 months ago

Thanks for trusting us with your Fort Myers move-out cleaning, Colby!

Jana Allspach6 reviewsTotal number of Google reviews Jana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job !!! Will have them to help again next spring cleaning !!!

Response from the owner · 3 months ago

Thanks so much, Jana! See you when you return to SWFL!

Andreas LambertLocal Guide · 19 reviewsTotal number of Google reviews Andreas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can see again! 😆🪟👍🏼

Response from the owner · 3 months ago

That's the magic of clean windows! Thanks for hiring Connect Clenaing, Andreas!

Liz Erickson3 reviewsTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have an Airbnb in Cape Coral. These cleaners are prompt, efficient, great with details, and very protective of my property. They take pictures of anything that’s damaged or left in bad shape, and they notice anything taken. Love these cleaners!!

Response from the owner · 4 months ago

Thanks for the review, Liz! It's our pleasure to take care of and clean your Cape Coral Airbnb! 😊

Connect Cleaning on Google Maps →

Business details