Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers frequently commend the shop for fair pricing, effective repairs on various consoles, and clear communication regarding timelines and costs. Recurring themes include friendly staff and the ability to fix devices that other shops deemed unrepairable. However, a pattern of criticism exists regarding long wait times, high upfront service fees, and perceived rudeness or lack of professionalism when addressing delays or refused repairs.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
576 Google reviews we collected
Phrases our text analysis found in 456 written reviews
How often each topic comes up in the written reviews
We read 456 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Little bit of a turnaround but quite reasonable compared to keep buying BRAND new ones.”
“…ny other options and prices if there were any available at all, even very expensive ones.…”
“Found this place & he was confident, helpful and friendly!”
“Very unprofessional; gave them 2 chances in both 2020 and 2024 (devices stopped working as soon as the warranty was over) and I will not be bringing m…”
“I've used them in the past, and they've always done fantastic work.”
“Terrible place”
“I highly recommend them for any console or computer repair.”
“But I definitely wouldn’t not recommend this place for repairs, they’ll get the job done right.”
“…sant and professional, the repair price was fair, and completed in a timely fashioned and the console works great.…”
“One with a broken disc tray (original Xbox) and the other almost completely unresponsive (Xbox 360).”
“They were also communicative during the whole process.”
“Fair pricing, excellent customer service, highly skilled work, and someone I trust with electronics that require professional level repair.”
praise complaint · found by our text analysis, Google review wording unchanged.
They did serviced my PlayStation 3 and now it's working good...thanks again for everything.
My Nintendo 2ds was down for a while, i tried everything to fix it cause I had modded it, but i took it here and Mike was absolutely amazing!He managed to fix the problem AND MY VOLUME SLIDER!!!!Tysm these guys are amazing
3 Xbox wireless controllers, after one was done to perfection the other 2 were placed in for repair. Little bit of a turnaround but quite reasonable compared to keep buying BRAND new ones. Certainly recommended!
Went to several other places & were told the Nintendo 2DS was trash. Found this place & he was confident, helpful and friendly!! It’s fixed & like brand new. Couldn’t recommend them more!!!
Pro tip! Go here first. Don't waste your time with the big franchise repair shops. After failing to fix my 3ds on my own, I took it to a store that starts with U and ends in fix. They were unable to even diagnose the issue - waste of my time and money. Found this shop, and for the same price they were accurately…
Had my Xbox series x repaired at CRS. The technician Mike and the staff there were very pleasant and professional, the repair price was fair, and completed in a timely fashioned and the console works great. I highly recommend them for any console or computer repair.
4.9 ★★★★★ 576 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fixed my PS5; good as new!
Thank You for your Business :)
They did serviced my PlayStation 3 and now it's working good...thanks again for everything.
Thank You for Your Business :)
My Nintendo 2ds was down for a while, i tried everything to fix it cause I had modded it, but i took it here and Mike was absolutely amazing!He managed to fix the problem AND MY VOLUME SLIDER!!!!Tysm these guys are amazing
Thank You for Your Business :)
Been helping me since i was in high school and in 2026 its only get better
Excellent customer service and reliable repairs!
Thank You for Your Business :)
3 Xbox wireless controllers, after one was done to perfection the other 2 were placed in for repair. Little bit of a turnaround but quite reasonable compared to keep buying BRAND new ones. Certainly recommended!
Thank You for Your Business :)
Went to several other places & were told the Nintendo 2DS was trash. Found this place & he was confident, helpful and friendly!! It’s fixed & like brand new. Couldn’t recommend them more!!!
Thank You for Your Business :)
Pro tip! Go here first. Don't waste your time with the big franchise repair shops. After failing to fix my 3ds on my own, I took it to a store that starts with U and ends in fix. They were unable to even diagnose the issue - waste of my time and money. Found this shop, and for the same price they were accurately diagnosed and fixed the issues. They were also communicative during the whole process. I cannot recommend highly enough.
Thank You for Your Business :)
Had my Xbox series x repaired at CRS. The technician Mike and the staff there were very pleasant and professional, the repair price was fair, and completed in a timely fashioned and the console works great. I highly recommend them for any console or computer repair.
Thank You for Your Business :)
👋,had a issue got it fixed properly, problem solved easy to work with
Thank You for Your Business :)
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
