Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
Google reviewers rate the practice 4.9 out of 5 stars, frequently praising the staff for their friendliness, thorough examinations, and clear communication regarding diagnoses and treatment options. Clients also highlight the availability of flexible payment plans and reasonable pricing compared to other regional clinics. However, a small number of low-star reviews criticize unexpected billing for unrequested tests and instances of poor wait time management or dismissive front desk interactions.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
443 Google reviews we collected
Phrases our text analysis found in 334 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 334 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“) the technician was very friendly and helpful in helping us understand procedures and the common afflictions of our dog’s breed.”
“Highly recommend this clinic for anyone who wants compassionate, low-stress care for their animals.”
“Stay away from!”
“Mhoon is an excellent veterinarian who took the time needed for thorough, unhurried exam.”
“Today, I had an horrible experience.”
“Front desk and medical team all so responsive and friendly.”
“They went slow with my nervous cat and provided all the information I need to continue his proper care.”
“Clean facilities, reasonable prices, and thorough staff-- all our questions and concerns were heard and we weren't rushed.”
“I left a message w the practice I have been using about 4 years, which seems often to be understaffed up front and maybe w techs.”
“She explained her diagnoses clearly and the various treatments available.”
praise complaint · found by our text analysis, Google review wording unchanged.
Dr. Mhoon is an excellent veterinarian who took the time needed for thorough, unhurried exam. She explained her diagnoses clearly and the various treatments available. Tara(?) the technician was very friendly and helpful in helping us understand procedures and the common afflictions of our dog’s breed.
From walking in to being seen, everyone was so kind and helpful. They took their time and answered questions. I really feel that you all go above and beyond.
Absolutely the best, most caring veterinary service in Durham. Excellent medical care for your pet AND you. I can’t recommend them more highly.
The doctors, techs, and staff are all so nice. They make everything easy and clear. I always feel listened to and like I walk away with a good plan. I also feel empowered to look after my dogs in the best way. Mellie & Louise get great care from Dr Jeffer and everyone at CRAH!
I absolutely adore this vet office. My pups have seen every one of their veterinarian’s and we’ve never had less than an amazing experience. The kindness and love for animals does not go unnoticed. We will continue to drive the hour distance to go here!
My fur family finally found a home! Front desk and medical team all so responsive and friendly. Trust them fully
4.9 ★★★★★ 443 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Dr. Mhoon is an excellent veterinarian who took the time needed for thorough, unhurried exam. She explained her diagnoses clearly and the various treatments available. Tara(?) the technician was very friendly and helpful in helping us understand procedures and the common afflictions of our dog’s breed.
From walking in to being seen, everyone was so kind and helpful. They took their time and answered questions. I really feel that you all go above and beyond.
Great place for pets and their humans.
Thanks so much for the review Anja! We know petcare is done best when owners are involved. Thank you for choosing us and please give Kingsley some love from us!
Absolutely the best, most caring veterinary service in Durham. Excellent medical care for your pet AND you. I can’t recommend them more highly.
Thank you so much for the glowing review Lillian! We know the best pet care comes from taking care of the pet and their owners.
The doctors, techs, and staff are all so nice. They make everything easy and clear. I always feel listened to and like I walk away with a good plan. I also feel empowered to look after my dogs in the best way. Mellie & Louise get great care from Dr Jeffer and everyone at CRAH!
Thank you so much for the review Amy! We love what we do and are happy when our passion shines through to our clients. Thank you for letting us help you give Mellie and Louise their best lives!
I absolutely adore this vet office. My pups have seen every one of their veterinarian’s and we’ve never had less than an amazing experience. The kindness and love for animals does not go unnoticed. We will continue to drive the hour distance to go here!
Thank you so much for your dedication and review! We love it when our clients (and their pets) feel so comfortable they don't want to leave even if they move. We love helping care for your crew and their names....give Peanut Butter and Toast some love from us!
My fur family finally found a home! Front desk and medical team all so responsive and friendly. Trust them fully
Thank you for the great review Taylor! We love seeing your crew and helping with Diamonds care.
Cornwallis Animal hospital is GREAT. Very professional, thorough they listen to your needs and come plans that will work for you and your dog. And the best part is they offer monthly pay plans that cover a lot of services. It helps when money is tight. Highly recommend.
Thank you so much for the glowing review Sherry! We do our best to keep cost from inhibiting petcare, that is why we have the wellness plans to ensure pets can be seen while limiting the financial burden. We hope you and Roo are doing okay.
The very best of the best! Every single person that works here is so wonderful.
Thank you for the great review Kevin and the cute pictures of Ava Munroe and Johnny Cash!
Detailed information, assessment and treatment plan
Thank you so much for the review Ida! We enjoyed meeting you and Roscoe, and look forward to his next acupuncture visit.
Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
