Experts Reviews · Company report
Covenant Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Covenant Plumbing

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Covenant Plumbing is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Covenant Plumbing is better than 88% of pipe repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Covenant Plumbing is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Covenant Plumbing is better than 89% of pipe repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Covenant Plumbing is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Covenant Plumbing is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Covenant Plumbing for 8 kinds of job.

Covenant Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.109
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$502
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 109 Google reviews tagged “Drain cleaning” · showing 40

EMMIA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quick service, respectful, reasonably priced.

Drain cleaning
Wyatt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Dayton was awesome. Super professional and got in and out quick. Thanks guys!

Paid $600–800Reasonable priceDrain cleaning
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Professional, efficient, punctual, and came to fix it rather fast.

Paid $200–400Drain cleaning
Alaiin16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service

Paid $200–400Reasonable priceDrain cleaning
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We called Covenant Plumbing around 8 am and Drendon was at our place within an hour. He was very professional, polite and explained everything to my wife and I. We would recommend Covenant for all of your plumbing needs.

Paid $200–400Great priceDrain cleaning
Dylan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Drendon was great! Cleared out a few sections of tree roots and floor drian is back in business.

Paid $600–800Reasonable priceDrain cleaningSewer cleaning
Ginny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Drendon is very friendly, professional, and extremely knowledgeable. He had my issue fixed in a short amount of time for a reasonable price.

Drain cleaningPlumbing pipe repair
Jillian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dayton was a great technician. Friendly, a great listener, and he checked out all of the areas we were worried about. Will definitely call him back!

Reasonable priceDrain cleaningPlumbing pipe repair
Brittney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Technicians Drendon and Quintin put in an updated sump pump for our basement. The install was quick and the quality of their work is extremely high. I have been very impressed with Covenant and recommend them for all your house’s plumbing needs.

Paid $2,000+Reasonable priceDrain cleaningSump pump installation
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Drendon did a terrific job. Was courteous and professional and did great work.

Paid $800–1,000Reasonable priceDrain cleaningOutdoor plumbing system repair
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I never write bad reviews but unfortunately, I have to in this situation. I recently had a kitchen sink which was not draining properly. After going through my own DIY's I decided to call a plumber, which happened to be Covenant Plumbing. A young apprentice came and snaked our sink. He put everything back…

Paid $200–400OverpricedDrain cleaning
AshleighLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Patient, extremely friendly and helpful, professional, and efficient. Highly recommend! Cameron was especially great at switching out our shower hardware!

Paid $200–400Reasonable priceToilet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
BearGranny25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful experience! Clean and fast! Drendon is fantastic to work with!

Paid $400–600Great priceDrain cleaningPlumbing pipe repairGarbage disposal repair
SusanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From the first phone call, talking to Chuck, I felt heard about my plumbing issue. The drain specialist Dayton came that morning and resolved the problem. I was so impressed I had them come for another job. The workers are polite, kind and professional. They are the third plumbing company I’ve had since I moved…

Reasonable priceDrain cleaningPlumbing pipe repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick, seamless, and straight to the point. In and out in minutes.

Paid $1–200Reasonable priceDrain cleaning
AaronW5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Drendon was very professional and informative. Took care of my plumbing issue in one visit. Highly recommend and will use again if needed.

Paid $600–800Reasonable priceToilet repairDrain cleaning
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Extremely satisfied!

Paid $300–400Reasonable priceDrain cleaning
Andy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Cameron did a great job repairing the shower.

Paid $1,000+Reasonable priceShower installationDrain cleaningShower repair
Bree13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guys are all super friendly and are more than willing to help.

Drain cleaningSump pump repairSump pump installation
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Covenant plumbing was able to get out to clear my clogged drain quickly. Drendon was very pleasant and informative throughout the process.

Paid $500–600Reasonable priceDrain cleaning
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cameron L. does an excellent job! He’s polite, knowledgeable and very efficient and explains things before the work. He has done multiple things at my house on several occasions.

Paid $1,000+Reasonable priceDrain cleaningFaucet repairSump pump installation
Audra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton was amazing! Diagnosed the issue and was able to get everything fixed in a timely manner, highly recommend!

Drain cleaning
ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service, friendly, and super quick!!’

Reasonable priceDrain cleaningSewer cleaning
BrianLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dayton was very knowledgeable, super friendly, and extremely efficient fixing the issue with our drain.

Sump pump installationSump pump repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Robyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Covenant always does a great job. We trust that they are being honest and fair. Their employees are always very kind, respectful, and communicate clearly. Dayton did our most recent job of cleaning our drains out & I appreciated how thorough he was in explaining what needed to be done & all of our options. He…

Paid $1,000+Reasonable priceDrain cleaning
S.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shane worked on the sinks in all three of our bathrooms today and did an excellent job. He was quick, courteous and professional. I highly recommend Covenant. We’ve used them at both of our properties with excellent results!

Paid $400–500Reasonable priceDrain cleaningFaucet repair
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a great experience with Covenant Plumbing, Joe and Cameron were outstanding! They were professional, punctual and explained everything clearly before starting the work. We had a clogged drain which they fixed and also took the time to look at and provide recommendations on a couple of other plumbing related…

Great priceDrain cleaningOutdoor plumbing system repair
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very friendly and professional. Wore foot covering and protective matt on the floor and very clean and respectful

Paid $600–700Reasonable priceDrain cleaning
Jan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I called at 10am with a problem and Dayton came at about 2 PM. He took a look with a camera down my drain that was plugged and he used a snake to unplug it. I also bought some drain cleaner to help prevent this from happening again. He was very efficient and very knowledgeable and kind. I would not hesitate to call…

Paid $300–400Reasonable priceDrain cleaning
JenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have an old house that we just moved into and water was coming up in the basement after showering and flushing. After reading tons of local reviews, we decided to go with Convenant Plumbing .Luckily we got the help of Dayton, who answered all our questions. He was kind, professional, and very experienced. Thank…

Paid $900–1,000Reasonable priceDrain cleaning
MohanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Issue with kitchen drain. Dayton fixed the slow drain.

Paid $500–600Service not listed
KayleAnne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very impressed by the service! Dayton was professional and communicated throughout the process. Highly recommend if your in need of a plumber.

Reasonable priceDrain cleaningSewer cleaning
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dayton did a great job! Explained all the options and made suggestions on how to address the problem in the future. Recommended.

Reasonable priceDrain cleaning
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dayton came out to service a few clogs we had at our house. He was very professional and helped us solve our plumbing issues. Highly recommended!

Paid $1,000+Reasonable priceDrain cleaning
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dayton who was our service tech today, is another example of why we call Covenent for home services. Professionalism~

Paid $700–800Reasonable priceDrain cleaningSewer cleaning
Carri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Both Joe and Colton B. did a great job for us! They were both courteous and professional.

Paid $600–700Reasonable priceDrain cleaningFaucet repair
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Covenant Plumbing was fantastic! They were very understanding of my need to open a clogged floor drain right away and sent Joseph over to fix the problem! Joseph was very professional, very skilled, and explained every step of the process as he was doing the work! And as a bonus he was very tidy and left no…

Paid $300–400Great priceDrain cleaningSewer cleaning
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I had a great experience with Covenant Plumbing! Jordan was friendly, professional, and very helpful from start to finish. They took the time to review everything I asked about and went above and beyond by doing a full inspection of my house. I really appreciated how clearly they explained what they were doing and…

Paid $1–100Great priceToilet repairDrain cleaningFaucet repair+ Responsiveness+ Punctuality+ Quality
Syb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jordan from Covenant Plumbing came to my home today to fix a couple of issues I had with my sink, tub, and commode. He was courteous, professional, and respectful. Jordan took the time to explain throughly what the various issues were and how he anticipate he'd be able to repair them. The cost did not break the bank…

Paid $100–200Reasonable priceToilet repairDrain cleaning
Kadin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Dayton came out even when he had stuff to do outside of work(stayed after work hours)and got us situated to where we can freely use our water and drainage system til we can have them come back out and replace everything! He made sure to clean up any crud that came up and out of drains, wore bags and had bags on all…

Paid $700–800Great priceDrain cleaningSewer cleaning

Show more drain cleaning reviews (69 more) →

Price

$731+52% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 70%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair130$295–$931
Toilet repair116$228–$554
Water heater installation115$1.4k–$2.8k
Drain cleaning108$248–$502
Faucet repair97$228–$721
Sump pump installation67$1.0k–$2.4k
Faucet installation59$276–$888
Plumbing leak detection57$173–$503

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