Experts Reviews · Company report
Covenant Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Covenant Plumbing

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Covenant Plumbing is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Covenant Plumbing is better than 88% of pipe repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Covenant Plumbing is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Covenant Plumbing is better than 89% of pipe repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Covenant Plumbing is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Covenant Plumbing is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Covenant Plumbing for 8 kinds of job.

Covenant Plumbing for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.97
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$721
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 97 Google reviews tagged “Faucet repair” · showing 20

Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

The service tech was excellent. Kind , thorough, attention to detail, worked clean and picked up after he was done.

Paid $200–400OverpricedFaucet repair
Rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Drendon and his co workers was pleasant professional and quick. Let me know everything that was happening. Awrsome!!

Paid $400–600Reasonable priceFaucet repair
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Covenant Plumbing and Darren responded on short notice to replace a faulty shut off valve so we could get water to our brand new fridge that had just been delivered. The whole process went very quickly and efficiently. Darren was very friendly and professional and clearly explained our options before proceeding…

Paid $1–200Great pricePlumbing pipe repairFaucet repairFaucet installation
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Positive all across the board for Covenant Plumbing! From the moment you call, you are taken care of! Amanda was super helpful and accommodating when scheduling! Once it was scheduled, you get text reminders of who will be visiting to complete service. Jordan did a great job with everything! Home inspection was…

Great priceFaucet repair
Deb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Top notch technicians: knowledgeable, competent, efficient, and polite to boot!! I’d highly recommend!!

Paid $2,000+Reasonable priceFaucet repairSewer repairSump pump installation
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Kept me informed and got the job done pretty fast

Paid $1,000–1,200Plumbing pipe repairFaucet repair
Danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jordan was great. Provided professional advice on the type of water heater I needed and installed it in a reasonable time.

Paid $1,200–1,400Reasonable priceWater heater installationFaucet repair
Para9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The receptionist when I called was very nice. The plumber helped me understand what the problem was and how he's going to fix it. He was a very nice man.

Paid $400–600Reasonable priceToilet repairFaucet repair
MikeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a shower valve that failed and was twisted off in the wall. Shane was here at the agreed upon time and had the replacement of the entire shower unit plumbing done within a couple hours. Couldn't be more thankful and happy with the service.

Customer photo from Mike's review
Reasonable priceShower installationFaucet repairFaucet installation
Begüm3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service was amazing!! I called numerous places for an emergency pipe burst, nowhere responded but Covenant! Cameron was really good and knowledgeable and resolved the issue in no time. I appreciate you!! I’d definitely recommend here for any type of emergency!

Paid $200–400Reasonable priceFaucet repair
AnitaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cameron provides the best service

Paid $1,400–1,600Not sureFaucet repair
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Responded immediately. Came out the same day. Fast, friendly and got us fixed up right away. Drendon was great!

Paid $2,000+Reasonable priceFaucet repairSump pump installation
KourtneyLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Colton gave superior service! Fast, accurate, and courteous. Highly recommend. Our dogs even liked him 🤩

Paid $100–200Reasonable priceFaucet repairShower repair
SteveLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Colton came to my house today and fixed my leaking faucet and helped me with adjusting the temperature in my shower. He provided me the type of service, that will bring me back to Covenant Plumbing. The company is lucky to have him and highly recommend Covenant Plumbing!! A+

Paid $200–300Reasonable priceFaucet repair
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Drendon was the tech on this job. He was respectful, couritious and sense of humor...plus did a great job.

Paid $1,000+Not sureFaucet repair
Donald7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I highly recommend Shane Martin for any plumbing service. He did an excellent job and even explained to our three year old grandson what he was doing! I’ll ask for him again!

Paid $200–300Reasonable priceFaucet repairOutdoor plumbing system repairSump pump installation
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had some water damage due to a burst pipe. Covenant Plumbing were able to get someone out to ensure the leak stopped and that water damage didn't spread further. They were able to comeback the next day and replaced the damaged pipe. Colton was quick to get the job done and knowledgeable, addressing any questions…

Paid $400–500Not surePlumbing pipe repairFaucet repair
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cameron L. does an excellent job! He’s polite, knowledgeable and very efficient and explains things before the work. He has done multiple things at my house on several occasions.

Paid $1,000+Reasonable priceDrain cleaningFaucet repairSump pump installation
loebby15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shane M. did a great job and I wouldn’t hesitate to call Covenant plumbing again.

Reasonable pricePlumbing pipe repairFaucet repair
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cameron and Drendon did a great job, very knowledgeable and courteous!

Paid $1,000+Reasonable priceToilet repairPlumbing pipe repairFaucet repair

Show more faucet repair reviews (77 more) →

Price

$731+52% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 70%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair130$295–$931
Toilet repair116$228–$554
Water heater installation115$1.4k–$2.8k
Drain cleaning108$248–$502
Faucet repair97$228–$721
Sump pump installation67$1.0k–$2.4k
Faucet installation59$276–$888
Plumbing leak detection57$173–$503

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