Experts Reviews · Company report
Covenant Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Covenant Plumbing

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Covenant Plumbing is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Covenant Plumbing is better than 88% of pipe repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Covenant Plumbing is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Covenant Plumbing is better than 89% of pipe repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Covenant Plumbing is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Covenant Plumbing is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Covenant Plumbing for 8 kinds of job.

Covenant Plumbing for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$348–$635
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 31 Google reviews tagged “Outdoor plumbing system repair” · showing 20

Beth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very happy with the service. They were prompt is responding and scheduling. Worked quickly and cleaned up after. We even had a second project that we forgot to inquire about and Drendon was able to quote us and complete the work while there for the first project. He was professional, efficient, and went the extra mile to deliver excellent service!

Paid $1,400–1,600Reasonable priceOutdoor plumbing system repairService not listed
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shane M was great! He came out quickly after hours on a Friday to look at our sump pump, which wound up having to be replaced. He was very nice and knowledgeable and didn’t mind my husband asking questions and kind of following him around to learn and understand what he was doing. We would definitely recommend him…

Paid $1,400–1,600Reasonable pricePlumbing pipe repairOutdoor plumbing system repairSump pump repair
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Drendon did a terrific job. Was courteous and professional and did great work.

Paid $800–1,000Reasonable priceDrain cleaningOutdoor plumbing system repair
Dagmar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The plumbers were extremely courteous and professional!

Paid $600–800Not sureToilet repairOutdoor plumbing system repair
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick, timely service. Matt Johnson was knowledgeable and proactive. We won’t hesitate to call Covenant again for our plumbing needs!

Paid $2,000+Reasonable priceWater heater installationOutdoor plumbing system repair
Crystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I use Covenant Plumbing for all plumbing needs. I just had a new sump pump discharge installed. Darren & Dylan were excellent & did an amazing job! Would highly recommend Covenant Plumbing! Covenant Plumbing is by far the best in the business! They have the highest level of professionalism and response. I cannot…

Customer photo from Crystal's review
Paid $1,000+Reasonable priceOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Donald7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I highly recommend Shane Martin for any plumbing service. He did an excellent job and even explained to our three year old grandson what he was doing! I’ll ask for him again!

Paid $200–300Reasonable priceFaucet repairOutdoor plumbing system repairSump pump installation
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cameron and Drendon did a great job, very knowledgeable and courteous!

Paid $1,000+Reasonable priceToilet repairPlumbing pipe repairFaucet repair
tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Repair of water service line after water meter. Darren and Drendan showed up at the scheduled time and repaired our water service line in a timely manner. They were very knowledgeable and knew what had to be done. After digging up the line and finding the leak. They repaired it and tested everything for leaks. I…

Customer photo from tom's reviewCustomer photo from tom's review
Outdoor plumbing system repair
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jordan fixed my hose faucet due to winter freezing. He was quick, courteous, and professional!

Paid $300–400Not sureOutdoor plumbing system repair
Warren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton Rabe did a great job of cutting a section of drainage pipe out and routing it around the post that was driven into the pipe years ago.

Not sureOutdoor plumbing system repair
ZackLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

3/10/26 Cameron did an excellent job for us once again. He installed a reverse osmosis (RO) system and even discovered an unrelated leak, which he was able to fix the same day. Much like finding the perfect mechanic for your car, Convent is that kind of trusted expert for your home.…

Paid $300–400Reasonable pricePlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a great experience with Covenant Plumbing, Joe and Cameron were outstanding! They were professional, punctual and explained everything clearly before starting the work. We had a clogged drain which they fixed and also took the time to look at and provide recommendations on a couple of other plumbing related…

Great priceDrain cleaningOutdoor plumbing system repair
The8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These folks were the most honest and professional I have ever had to deal with. I won’t lie , we had terrible news when it came to our problem ,but they worked with us and stayed all day to get the problem completely fixed. They were absolutely a %1000 professional in every way .

Paid $1,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
12345Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can not say enough good things about Covenant. From the EASY online schedule, to getting us in about 3hours later. Jordan was exceptional in repairing the problem while keeping us informed throughout the process. We will always use Covenant and request Jordan!!!!

Plumbing leak detectionPlumbing pipe repairFaucet repair
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent job putting in the Fossett in my kitchen and fixing my toilet. Thank you.

Toilet repairPlumbing leak detectionFaucet repair+ Responsiveness+ Value
clarisse10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The plumbers arrived on time and completed a kitchen sink drain and seal job carefully and efficiently right then. Appreciated their down to earth suggestions and viewpoints! P

Outdoor plumbing system repairPlumbing pipe repairSump pump repair+ Punctuality+ Quality+ Professionalism
Jackie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My repairman was great. Conscientious and professional. Price was a bit high to replace a faucet, but I have a yearlong warranty!

Plumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
MichaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician (Darren) was very professional, knowledgeable, and friendly. He talked through all the options available clearly and made the whole experience great.

Outdoor plumbing system repair+ Quality+ Professionalism
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cameron did a great job.

Faucet repairOutdoor plumbing system repair

Show more outdoor plumbing system repair reviews (11 more) →

Price

$731+52% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 70%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair130$295–$931
Toilet repair116$228–$554
Water heater installation115$1.4k–$2.8k
Drain cleaning108$248–$502
Faucet repair97$228–$721
Sump pump installation67$1.0k–$2.4k
Faucet installation59$276–$888
Plumbing leak detection57$173–$503

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