Experts Reviews · Company report
Covenant Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Covenant Plumbing

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Covenant Plumbing is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Covenant Plumbing is better than 88% of pipe repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Covenant Plumbing is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Covenant Plumbing is better than 89% of pipe repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Covenant Plumbing is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Covenant Plumbing is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Covenant Plumbing for 8 kinds of job.

Covenant Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$173–$503
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “Plumbing leak detection” · showing 20

KimLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great company to work with. I will always call Covenant!

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
April11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Covenant plumbing came out very quickly and were very efficient in solving my plumbing problems! They even saw things that I had not seen yet and we were able to get those taken care of. The guys were super nice and I can’t recommend this company enough!

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
12345Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can not say enough good things about Covenant. From the EASY online schedule, to getting us in about 3hours later. Jordan was exceptional in repairing the problem while keeping us informed throughout the process. We will always use Covenant and request Jordan!!!!

Plumbing leak detectionPlumbing pipe repairFaucet repair
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent job putting in the Fossett in my kitchen and fixing my toilet. Thank you.

Toilet repairPlumbing leak detectionFaucet repair+ Responsiveness+ Value
Jacob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used Covenant Plumbing for all of my plumbing needs for the last 8 years. Delayne and Lori are very responsive, trust worthy and reasonable. They installed a tankless water heater at my house. The unit itself had issues from the start and after contacting Delayne about the issues, they worked with the…

Toilet repairWater heater installationPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Another great service visit from Covenant!! Excellent customer service from the initial call, scheduling of service, and technician visit. I appreciated how they listened to the issue, took time to investigate, and offered a variety of options. Highly recommended and will use again. Thank you!!

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Sean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called in the morning and the arrived before noon.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Arrived next day to fix a leak under sink. Quickly diagnosed and fixed the issue. Very professional. Highly recommend.

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Crystal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was able to have someone come out on the specific day I wanted and they were prompt! I wasn't waiting around for hours during the 'window time.' He was quick, friendly, and super helpful!

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Carlyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician I had, Joe, was super friendly and explained things well to me for someone who doesn’t know anything about plumbing! He went over the different options with me and made the process easier for me! I also liked being able to schedule a time online rather than having to call, very convenient!

Plumbing leak detectionPlumbing leak repairFaucet repair+ Punctuality+ Quality+ Professionalism
Albert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Covenant was at the store within the hour to resolve our water line issue. Great communication and professionalism. Thank you.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Cyndy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Free inspection visit. Pointed out a couple possible future concerns to keep an eye on.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shane and Darren were great! They didn’t jump to the worst case scenario and opted to try less invasive repairs first to see if the issue was fixed. They took the time to explain everything and also were willing to check out another issue for us that wasn’t part of our original service request.

Plumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Quality
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Their work was great and the employees were very nice, but I was extremely put-off by the fact that they told me it was not possible to give me a detailed statement. The only statement they would give me simply stated the job and one price. I have never before used a company that would not break down an explanation…

Plumbing leak detection− Value
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Timely, communicative, and professional.

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Replaced 2 toilets and put a new seal in third toilet.

Plumbing leak detectionToilet installationPlumbing leak repair+ Professionalism
Reggie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

He was very professional, kind,well knowledgeable I would refer anytime. I would gladly use him again and you are very blessed to have in working for you.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
RhodaSceggelLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service and super easy scheduling. Shane was knowledgeable and took the time to educate us about our water heater and sump pump. Very honest and reasonably priced, we are planning on using them for all our plumbing needs in the future.

Plumbing leak detectionWater heater installation+ Responsiveness+ Quality+ Professionalism
ZolishaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Woke up gas leak from my dryer. Called them and got scheduled right away. They setup sets to get things fixed. Grateful for them. Not only did they fix dryer leak but found pipe error with water heater. They also repair water piper on washer. So thankful of the outstanding service and reasonable prices.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A drip needing repair turned into a failed faucet valve and the need for rebuild of the faucet and replacement of supply line valves under the sink on a Sunday morning. Indicated arrival in 90 minutes, arrived in 45. Very courteous, did great work. First time using Covenant Plumbing, but won't be the last.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak detection reviews (37 more) →

Price

$731+52% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 70%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair130$295–$931
Toilet repair116$228–$554
Water heater installation115$1.4k–$2.8k
Drain cleaning108$248–$502
Faucet repair97$228–$721
Sump pump installation67$1.0k–$2.4k
Faucet installation59$276–$888
Plumbing leak detection57$173–$503

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