How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORECovenant Plumbing
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Covenant Plumbing for 8 kinds of job.
Covenant Plumbing for plumbing leak detection
Clear ✕All 57 Google reviews tagged “Plumbing leak detection” · showing 40
Great company to work with. I will always call Covenant!
Covenant plumbing came out very quickly and were very efficient in solving my plumbing problems! They even saw things that I had not seen yet and we were able to get those taken care of. The guys were super nice and I can’t recommend this company enough!
Can not say enough good things about Covenant. From the EASY online schedule, to getting us in about 3hours later. Jordan was exceptional in repairing the problem while keeping us informed throughout the process. We will always use Covenant and request Jordan!!!!
Excellent job putting in the Fossett in my kitchen and fixing my toilet. Thank you.
I have used Covenant Plumbing for all of my plumbing needs for the last 8 years. Delayne and Lori are very responsive, trust worthy and reasonable. They installed a tankless water heater at my house. The unit itself had issues from the start and after contacting Delayne about the issues, they worked with the…
Another great service visit from Covenant!! Excellent customer service from the initial call, scheduling of service, and technician visit. I appreciated how they listened to the issue, took time to investigate, and offered a variety of options. Highly recommended and will use again. Thank you!!
Called in the morning and the arrived before noon.
Great experience. Arrived next day to fix a leak under sink. Quickly diagnosed and fixed the issue. Very professional. Highly recommend.
I was able to have someone come out on the specific day I wanted and they were prompt! I wasn't waiting around for hours during the 'window time.' He was quick, friendly, and super helpful!
The technician I had, Joe, was super friendly and explained things well to me for someone who doesn’t know anything about plumbing! He went over the different options with me and made the process easier for me! I also liked being able to schedule a time online rather than having to call, very convenient!
Covenant was at the store within the hour to resolve our water line issue. Great communication and professionalism. Thank you.
Free inspection visit. Pointed out a couple possible future concerns to keep an eye on.
Shane and Darren were great! They didn’t jump to the worst case scenario and opted to try less invasive repairs first to see if the issue was fixed. They took the time to explain everything and also were willing to check out another issue for us that wasn’t part of our original service request.
Their work was great and the employees were very nice, but I was extremely put-off by the fact that they told me it was not possible to give me a detailed statement. The only statement they would give me simply stated the job and one price. I have never before used a company that would not break down an explanation…
Timely, communicative, and professional.
Replaced 2 toilets and put a new seal in third toilet.
He was very professional, kind,well knowledgeable I would refer anytime. I would gladly use him again and you are very blessed to have in working for you.
Excellent service and super easy scheduling. Shane was knowledgeable and took the time to educate us about our water heater and sump pump. Very honest and reasonably priced, we are planning on using them for all our plumbing needs in the future.
Woke up gas leak from my dryer. Called them and got scheduled right away. They setup sets to get things fixed. Grateful for them. Not only did they fix dryer leak but found pipe error with water heater. They also repair water piper on washer. So thankful of the outstanding service and reasonable prices.
A drip needing repair turned into a failed faucet valve and the need for rebuild of the faucet and replacement of supply line valves under the sink on a Sunday morning. Indicated arrival in 90 minutes, arrived in 45. Very courteous, did great work. First time using Covenant Plumbing, but won't be the last.
Shane and Miles provided outstanding customer service! They were very professional, friendly, and knowledgeable. They went above and beyond in resolving the extensive plumbing issues we had with both our kitchen sink and toilet, and greatly improved the functioning and aesthetics of both. They left the areas…
Very thorough and helpful.
Fabulous service, quick and professional- gave me options for repairs and made it seem easy. My plumber- Shane- was great I would highly recommend Covenant Plumbing
Cameron was very professional and personable. I appreciate the availability and timeliness. I did think prices were high so I appreciated Cameron providing estimates so I could choose services to proceed with.
Excellent job by Shane- highly recommend Covenant Plumbing.
Highly recommend! I had a major plumbing issue in my home, and everyone that I worked with was fantastic. Excellent customer service, knowledgeable plumbers who kept me informed, and the job was done very well. I will definitely be using Covenant again!
Quick and clear! Excellent service!
I called right after they opened in the morning. Chelsea was very nice and professional. She worked with our busy schedules and even got us in the same day! The automated texts letting us know when they were coming and who the plumber was, was next level. Miles was 10/10. He was on time, extremely polite and…
Excellent service and a rescue from a nail hole in a pipe!!
I’ve used covenant twice now, and both times have had a great experience. Their staff is professional and polite, and would highly recommend.
I highly recommend Covenant plumbing for your plumbing needs. I had a small need with replacing a pipe. The scheduling was all done online and the communication was amazing. They fixed my problem cheaply and then he asked "was there anything else you need help with?" Wow! Impressive. Polite. Respectful. Again, I highly recommend Covenant.
Cameron was excellent! Same-day service, friendly, knowledgeable.
We always have a great experience with Covenant. They are quick to respond and put you on their schedule. Their employees are always professional, kind, and knowledgeable.
Awesome experience! I loved that they texted a picture and mini-bio of the plumber technician before he arrived so you knew what to expect. Very professional and great job to make sure things stay fixed! They even sent pictures of everything replaced after the job - great customer experience!
Fantastic people. Will use again.
Cameron and Logan did an excellent job. I wasn't at home when they did the work because I was working at Walmart. My mom was here with them. It's her house. She said they were friendly, comforting, and respectful. Thanks, guys. It only took them about 3 hours to fix 3 leaks and clogs with new pipes and install…
Excellent service and very pleasant staff. Worked hard to figure out the problem. I don’t want plumbing problems but if I do have them again, I will always call these folks from now on.
The workers were very nice and polite. They listened to my concerns and worked quickly. Thank you!
Discovered a ceiling leak Sunday nite. Called first thing Monday morning, a Covenant professional was at my front door within 4 hours. He walked us through his assessment of where the leak was coming from, even gave options on how to fix it with the minimal destruction to our ceiling. The Covenant professional was…
With all the good reviews I had high expectations, but was overall let down. First when scheduling the appointment I asked for an estimate and was informed they "charge per job" and will inform me at my appointment (nevermind the $60 "visit fee" that was neglected when asked about estimated costs). I had 2 faucets…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 130 | $295–$931 |
| Toilet repair | 116 | $228–$554 |
| Water heater installation | 115 | $1.4k–$2.8k |
| Drain cleaning | 108 | $248–$502 |
| Faucet repair | 97 | $228–$721 |
| Sump pump installation | 67 | $1.0k–$2.4k |
| Faucet installation | 59 | $276–$888 |
| Plumbing leak detection | 57 | $173–$503 |
