Experts Reviews · Company report
Covenant Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Covenant Plumbing

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Covenant Plumbing is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Covenant Plumbing is better than 88% of pipe repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Covenant Plumbing is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Covenant Plumbing is better than 89% of pipe repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Covenant Plumbing is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Covenant Plumbing is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Covenant Plumbing for 8 kinds of job.

Covenant Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.131
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 131 Google reviews tagged “Plumbing pipe repair” · showing 20

Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Covenant Plumbing and Darren responded on short notice to replace a faulty shut off valve so we could get water to our brand new fridge that had just been delivered. The whole process went very quickly and efficiently. Darren was very friendly and professional and clearly explained our options before proceeding…

Paid $1–200Great pricePlumbing pipe repairFaucet repairFaucet installation
Hollis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Identified the problems and corrected them.

Paid $1,800–2,000Reasonable pricePlumbing pipe repair
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Kept me informed and got the job done pretty fast

Paid $1,000–1,200Plumbing pipe repairFaucet repair
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

Quick estimate and appointment for repair. We had a leak in wall of upstairs bathtub/shower which leaked to downstairs bathroom ceiling. We had 2 options to replace leaking fixture ($2500) may need further repair or replace ($7500) plumbers were professional and prompt. I wish we had time to have a few more…

Customer photo from Stephanie's reviewCustomer photo from Stephanie's review
Paid $2,000+Not sureShower installationPlumbing pipe repair
JoanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

8/272016 We called them this morning and they were here by 10 at least took them a few minutes. Good price very happy with our service. 3/2/26 New Review Showed up first thing Monday morning to resolve our issue. Very professional, friendly and knowledgeable. Darren was awesome! We called for a small job and they…

Reasonable pricePlumbing pipe repairService not listed
Ginny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Drendon is very friendly, professional, and extremely knowledgeable. He had my issue fixed in a short amount of time for a reasonable price.

Drain cleaningPlumbing pipe repair
KimLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great company to work with. I will always call Covenant!

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
robyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dayton was professional, knowledgeable and did a great job explaining what he was doing to diagnose the problem and what were the next steps. He even took time to look at the sump pump to make sure it was working well. I would recommend Dayton and Covenant Plumbing!

Paid $200–400Great pricePlumbing pipe repair
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shane M was great! He came out quickly after hours on a Friday to look at our sump pump, which wound up having to be replaced. He was very nice and knowledgeable and didn’t mind my husband asking questions and kind of following him around to learn and understand what he was doing. We would definitely recommend him…

Paid $1,400–1,600Reasonable pricePlumbing pipe repairOutdoor plumbing system repairSump pump repair
Jillian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dayton was a great technician. Friendly, a great listener, and he checked out all of the areas we were worried about. Will definitely call him back!

Reasonable priceDrain cleaningPlumbing pipe repair
Seth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darren came out for the initial assessment of a leak coming out of our tiled kitchen floor. He determined that it was the water lines running from our utility room to the bathroom. After digging up a section of the kitchen floor, Darren and Quinton made sure to replace a large section of the line to eliminate the…

Paid $2,000+Water heater installationPlumbing pipe repair
BearGranny25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful experience! Clean and fast! Drendon is fantastic to work with!

Paid $400–600Great priceDrain cleaningPlumbing pipe repairGarbage disposal repair
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shane, with Covenant Plumbing, did an outstanding job collaborating with me to install a new shower and resolve a long-standing drainage/flooding issue. I’d highly recommend his/their diligence and commitment from initial idea, selection of items, and seeing the job finished excellently. Thanks!

Reasonable priceShower installationPlumbing pipe repair
SusanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From the first phone call, talking to Chuck, I felt heard about my plumbing issue. The drain specialist Dayton came that morning and resolved the problem. I was so impressed I had them come for another job. The workers are polite, kind and professional. They are the third plumbing company I’ve had since I moved…

Reasonable priceDrain cleaningPlumbing pipe repair
Marcia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent and positive experience. Knowledgeable. Cameron knew exactly what to do and referred me to a drywaller. Amanda, who first took my call remembered me from my first experience with them, sent my request out and the job was done the same day. Great company!!!!

Paid $100–200Reasonable priceToilet repairPlumbing pipe repair
Dusty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Darren did a great job evaluating, repairing, and adding filtration!

Paid $2,000+Reasonable pricePlumbing pipe repair
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast response time. The technician that came to our home was friendly and efficient.

Plumbing pipe repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Beyond impressed by the speed and general knowledge of service we received today. Both Colton and Dylan had the leak fixed and everything cleaned up in under an hour while being a same day appointment. We also didn't have to pay for any type of "emergency" fee.

Paid $200–400Great pricePlumbing pipe repair
Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Drendon was polite, professional, and pleasant. He was up front about costs, very neat with his work, and most of all he was knowledgeable and efficient. Thank you!

Paid $200–400Reasonable pricePlumbing pipe repair
Joshua4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

As a former HVAC technician I can say I appreciate the response time and friendly nature which Drendon. Good job

Paid $200–400Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (111 more) →

Price

$731+52% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 70%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair130$295–$931
Toilet repair116$228–$554
Water heater installation115$1.4k–$2.8k
Drain cleaning108$248–$502
Faucet repair97$228–$721
Sump pump installation67$1.0k–$2.4k
Faucet installation59$276–$888
Plumbing leak detection57$173–$503

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