Experts Reviews · Company report
Covenant Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Covenant Plumbing

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Covenant Plumbing is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Covenant Plumbing is better than 88% of pipe repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Covenant Plumbing is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Covenant Plumbing is better than 89% of pipe repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Covenant Plumbing is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Covenant Plumbing is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Covenant Plumbing for 8 kinds of job.

Covenant Plumbing for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$700–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$706
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Sewer cleaning” · showing 20

Dylan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Drendon was great! Cleared out a few sections of tree roots and floor drian is back in business.

Paid $600–800Reasonable priceDrain cleaningSewer cleaning
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hired Covenant to clean my sewer line going to the street. Dayton came out and was extremely knowledgeable as well as professional. We discussed the options they offer for such work. I decided hydro cleaning with a camera inspection was the right choice for me. Due to the age of the house and the size of the trees…

Paid $1,000–1,200Reasonable priceSewer cleaning
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dayton did an excellent job! He was transparent about the price and the issue. He was great to work with.

Paid $900–1,000Reasonable priceSewer cleaning
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Dayton was very informative and answered all of my questions. He did a thorough job and we were very satisfied his services.

Sewer cleaning
ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service, friendly, and super quick!!’

Reasonable priceDrain cleaningSewer cleaning
Roger5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

James and Drendon were clean, courteous, quick and did excellent work.

Paid $400–500Reasonable priceSewer cleaning
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton was great to work with. He explained everything he was going to do before he did it. He shared video of the sewer line before and after cleaning. He was very professional and polite. I wouldn’t hesitate to have him back for service in the future.

Paid $700–800Not sureSewer cleaning
Andy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton was a joy to have work on our home. Not only did he perform the work of cleaning our pipes and keeping our home clean throughout the process, but he also was very knowledge and able to answer all of my questions regarding the current job and any future jobs we may need done for sewer repair. We will…

Paid $700–800Reasonable priceSewer cleaning
KayleAnne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very impressed by the service! Dayton was professional and communicated throughout the process. Highly recommend if your in need of a plumber.

Reasonable priceDrain cleaningSewer cleaning
Tyler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dayton & Joe were great to work with. Very knowledgeable and got things taken care of with diligence and efficiency. Covenant seems to be a great company to work with. I anticipate using them for any future needs as well. Thank you again Dayton & Joe.

Paid $700–800Reasonable priceSewer cleaning
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dayton who was our service tech today, is another example of why we call Covenent for home services. Professionalism~

Paid $700–800Reasonable priceDrain cleaningSewer cleaning
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Covenant are the best. Dayton was a pleasure to work with, and the company makes sure to do right by the customer and our family is sincerely grateful for your service and kindness. -The Colby Family

Paid $700–800Great priceSewer cleaningSewer repair
Melody7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent customer service! Tree roots blocking my main drain line, backing up everything. Blasted them out and verified all was clear with their camera. Highly recommend!

Paid $400–500Reasonable priceSewer cleaning
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Covenant Plumbing was fantastic! They were very understanding of my need to open a clogged floor drain right away and sent Joseph over to fix the problem! Joseph was very professional, very skilled, and explained every step of the process as he was doing the work! And as a bonus he was very tidy and left no…

Paid $300–400Great priceDrain cleaningSewer cleaning
Kadin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Dayton came out even when he had stuff to do outside of work(stayed after work hours)and got us situated to where we can freely use our water and drainage system til we can have them come back out and replace everything! He made sure to clean up any crud that came up and out of drains, wore bags and had bags on all…

Paid $700–800Great priceDrain cleaningSewer cleaning
Ralph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dayton and Joe came out quickly and efficiently unclogged the main sewer line. They diagnosed the main sewer line with a camera and communicated everything.

Reasonable priceSewer cleaning
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot say enough good things about Covenant.

Water heater installationSewer cleaningSump pump installation+ Responsiveness+ Punctuality+ Quality
Eddie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were friendly and happily shared what was going on in terms I could understand. Definitely recommend this crew.

Sewer cleaning+ Responsiveness+ Punctuality+ Professionalism
JoshLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Incredible company. Never have my pipes been this clean. Thank you for all your hard work.

Sewer cleaning+ Responsiveness+ Quality+ Professionalism
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our basement toilet overflowed when using the washer directly above in our new house. We decided to try covenant as they were rated #1 in 2021 locally. The receptionist asked for details and was very knowledgeable on who the best plumber would be for the job, but he was not the one on call that night. We were very…

Sewer repairSewer cleaning+ Responsiveness+ Quality+ Professionalism

Show more sewer cleaning reviews (6 more) →

Price

$731+52% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 70%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair130$295–$931
Toilet repair116$228–$554
Water heater installation115$1.4k–$2.8k
Drain cleaning108$248–$502
Faucet repair97$228–$721
Sump pump installation67$1.0k–$2.4k
Faucet installation59$276–$888
Plumbing leak detection57$173–$503

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