Experts Reviews · Company report
Covenant Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Covenant Plumbing

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Covenant Plumbing is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Covenant Plumbing is better than 88% of pipe repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Covenant Plumbing is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Covenant Plumbing is better than 89% of pipe repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Covenant Plumbing is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Covenant Plumbing is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Covenant Plumbing for 8 kinds of job.

Covenant Plumbing for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 42 Google reviews tagged “Shower repair”

Wanda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Update 10/21/2026: As always, another great job from Covenant. Drendon explained everything they could or couldn’t fix. I appreciate the honesty. Everything is fixed. I WILL always call Covenant for my plumbing needs! Update 5/28. Shane M did an excellent job explaining the issue! This is a great company. Miles F…

Paid $1–200Reasonable priceGarbage disposal installationShower repair+ Quality+ Professionalism
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were nice and professional. They fixed a shower part for us. They were also reasonable when it came to price.

Paid $200–400Great priceShower repair
JoyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The technicians that came out were very professional, found the issue quickly and did great work.

Paid $800–1,000Reasonable priceFaucet installationShower repair
Marisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Shane Martin was courteous and friendly. Shane got the repair done within a reasonable timeframe.

Shower repair
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Drendon was excellent!

Paid $1–200Great priceShower repair
Pamela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The service was excellent!! Had to drill in my wall to reach parts. Absolutely no mess after! I will always recommend covenant and continue to use them myself!!

Paid $1,400–1,600Great priceToilet repairShower repair
Wayne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Extremely satisfied with work done very nice employee. Professional courteous. Cleaned up after himself. Was finished in a very timely manner was very satisfied

Paid $1,000–1,200Reasonable priceShower repair
MikeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a shower valve that failed and was twisted off in the wall. Shane was here at the agreed upon time and had the replacement of the entire shower unit plumbing done within a couple hours. Couldn't be more thankful and happy with the service.

Customer photo from Mike's review
Reasonable priceShower installationFaucet repairFaucet installation
KourtneyLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Colton gave superior service! Fast, accurate, and courteous. Highly recommend. Our dogs even liked him 🤩

Paid $100–200Reasonable priceFaucet repairShower repair
NicholasLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matt was amazing! Was able to help right away, find some other issues, and let me know what to look for. Kind guy & great work.

Faucet installationShower repair
Andy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Cameron did a great job repairing the shower.

Paid $1,000+Reasonable priceShower installationDrain cleaningShower repair
Emma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Colton B was very kind and prompt!

Great priceToilet repairShower repair
ZackLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

3/10/26 Cameron did an excellent job for us once again. He installed a reverse osmosis (RO) system and even discovered an unrelated leak, which he was able to fix the same day. Much like finding the perfect mechanic for your car, Convent is that kind of trusted expert for your home.…

Paid $300–400Reasonable pricePlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jordan came out from Covenant and did a great job and was super friendly

Paid $1,000+Reasonable priceShower installationShower repair
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had Jordan come out to fix a leak from the bathtub/install new plumbing. 110% recommend Covenant. Super friendly, quick service, easy to communicate with and and great work.

Paid $1,000+Reasonable priceFaucet installationShower repair
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cameron fixed my leaking shower with no issues. He was very nice and answered all my questions. Will do business with them again.

Paid $300–400Reasonable priceShower repair
joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Tech came out to give us a quote for a replacement overflow drain for the bathtub quoted 713$ and couldn’t do it until Monday. Will be replacing myself and no longer using this company for anything

Paid $700–800OverpricedFaucet repairShower repair
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jordan was professional. Explained the repair process and steps he needed to take. Very polite. Excellent work. Cleaned up after himself!!! Outstanding

Paid $1–100Great pricePlumbing pipe repairShower repair
Shelby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. I would highly recommend Covenant Plumbing to anyone. The service person Colton was very friendly and helpful. Very reasonably priced. -Shelby

Shower repair
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have worked with Covenant Plumbing since building our home in 2015. They are the most professional and reliable plumbing business in Bloomington. They respond to a problem/request quickly, complete the work in a timely fashion, and follow up to make sure you are satisfied with the job. We have used other…

Shower repairWater tank installation+ Responsiveness+ Quality+ Professionalism
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shane is both efficient and professional. He is easy to work with and knowledgeable.

Shower installationShower repair+ Responsiveness+ Punctuality+ Quality
Dennis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys did a good job, friendly and efficient. Looking forward to showering with better water pressure.

Shower repair+ Responsiveness+ Punctuality+ Professionalism
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Same day, quality service at a reasonable price. Cameron was very friendly and patient while our kids were around as well.

Shower repair
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shane and Darren were great! They didn’t jump to the worst case scenario and opted to try less invasive repairs first to see if the issue was fixed. They took the time to explain everything and also were willing to check out another issue for us that wasn’t part of our original service request.

Plumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Quality
Kenne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I cannot say enough about Covenant plumbing. We recently had our water heaters go out and our sump pump. I called Tiffany and she was able to get one of the team out to our home within 48 hours. Trevor called with the repair estimate before he did any repairs. They are extremely professional and wonderful to work…

Shower repairSump pump installationWater tank repair+ Responsiveness+ Punctuality+ Quality
Ed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service. Will call ag!!

Water heater installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Covenant Plumbing was awesome! I loved that they sent me texts to remind me of the appointment and then a photo of the repairman that would be showing up at my door. Cameron, the repairman, was kind, efficient, and explained everything to me. He even signed me up for the Covenant Advantage Membership Club which…

Plumbing leak repairShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Natashia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were fast, professional, and informative. We requested service Friday after hours, the appointment was confirmed Monday morning and not an hour later the technician arrived. After 2 hours of work, all of our issues were fixed. We are very happy with our service and will happily recommend them in the future!

Toilet installationShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Teri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm so impressed and happy with Covenant Plumbing!!! I called today and talked with their receptionist, who promptly answered the phone (so nice nowadays!!) She was so friendly and helpful and was able to have someone come out today to give me an estimate. Trevor came out within a 1/2 hour and was so pleasant and…

Shower installationShower repair+ Responsiveness+ Punctuality+ Quality
Tyler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kole was great. Very friendly, prompt and very quick. Was in and out within an hour and even fixed a small issue with my bathroom sink and no cost. Would highly recommend Kole and Covenant Plumbing to anyone and will be using them in the future.

Shower repair+ Responsiveness+ Punctuality+ Quality
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Professional and courteous. I also appreciate the text message letting me know the Serviceperson’s name and ETA. Makes a big difference!

Faucet repairShower repair+ Responsiveness+ Punctuality+ Professionalism
Lj2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great company and service. Would recommend to a friend.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Justin3 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable pricePlumbing pipe repairShower repair
PeteLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $100–200Faucet repairShower repairService not listed
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceShower repair
GirishLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Shower repair+ Quality
MaryLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Shower repair
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationShower repair+ Responsiveness+ Punctuality+ Quality
Noe5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionShower repair+ Quality+ Value
Abby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Garbage disposal installationWater heater installationShower repair+ Punctuality+ Quality+ Professionalism
Keith9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Shower repair+ Punctuality+ Professionalism
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Toilet installationShower repair

Price

$731+52% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 70%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair130$295–$931
Toilet repair116$228–$554
Water heater installation115$1.4k–$2.8k
Drain cleaning108$248–$502
Faucet repair97$228–$721
Sump pump installation67$1.0k–$2.4k
Faucet installation59$276–$888
Plumbing leak detection57$173–$503

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