How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORECovenant Plumbing
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Covenant Plumbing for 8 kinds of job.
Covenant Plumbing for toilet installation
Clear ✕All 52 Google reviews tagged “Toilet installation” · showing 40
Just had Drendon Stickling out to fix my toilet. He explained everything and recommended a new toilet. He stayed to install the new toilet today even though it was possibly going to go after his hours. He was very kind and was thoughtful about keeping things clean!
Consummate professionals with amazing customer service. HIGHLY recommend!
I needed a tall toilet installed asap and Covenant was able to install the next day. This is the second time that they’ve helped, the first was a broken sump pump a few years ago and they came out immediately.
Called in the morning regarding a leak. I talked with Chuck and he was able to get me an appointment later that morning and early enough so I didn't have to reschedule a meeting. Darren was the one who provided the service and he was great! He explained everything and answered my questions. Both were very professional. Darren was respectful as well.
Did a good job installing a new toilet. Price was higher than others but the company is one of the best! Thank you!
Patient, extremely friendly and helpful, professional, and efficient. Highly recommend! Cameron was especially great at switching out our shower hardware!
Excellent service! Came the same day I called and was very pleasant and efficient!
Shane was professional. Job completed promptly, leaving no mess behind!
We had a plumbing emergency and they were able to get here quickly. They worked quickly, were professional and friendly, and the cost was reasonable. We will call on them again.
Jordan Fuller did a great job with our toilet installation! Was a somewhat challenging install and Jordan was always professional and informative each step of the way. Highly recommend!
Professional service, good communication skills
Cameron was awesome to work with and got us squared away quickly. Good quality Bemis installed, but wow I never imagined prices have gone up this much. Quality work and quality parts. Excellent experience all around (except for paying the invoice).
They were very knowledgeable, super friendly, and gave a great price. Thanks Jordan!!
Very polite tech - Dayton. Good attention to detail. Kept us informed and alerted us to potential issues with our hot water heater. A future project. Work was done efficiently and cleanly. Very satisfied.
Had a great experience with the technicians who came to do the work. They were courteous and respectful and did a great job!
Very responsive. Great service, quality work.
We were so pleased with Covenant Plumbing. I booked the appointment online which was extremely easy. My appointment was confirmed right away. A reminder was sent a few days before appointment and also notified when Darren R. was on his way to our home. A picture of Darren was also included. Darren was very…
Worked with Cameron and Kristin and they were great
On time and explained things well. Plumber was very informative, professional, and friendly.
They were fast, professional, and informative. We requested service Friday after hours, the appointment was confirmed Monday morning and not an hour later the technician arrived. After 2 hours of work, all of our issues were fixed. We are very happy with our service and will happily recommend them in the future!
Knowledgeable , efficient and kind service. Able to get me in quickly. Kept me informed of service time. Answered all of my questions thoroughly and gave me options.
Replaced 2 toilets and put a new seal in third toilet.
Needed a new toilet installed. Went online and schedule an appointment for the next day. They arrived on time and did a great job in listening to the issues we were having with the old toilet. Gave me different options on how to solve the issue with prices included. Got the new toilet install and put in a new shut…
Texted back and forth with Chelsi on the front end to setup the appointment, and she was fantastic. Very helpful, responsive, and accommodating to get me on the schedule as soon as possible (which ended up being the next day). Then, the following day, I received another text right at the beginning of my projected…
Shane and Miles provided outstanding customer service! They were very professional, friendly, and knowledgeable. They went above and beyond in resolving the extensive plumbing issues we had with both our kitchen sink and toilet, and greatly improved the functioning and aesthetics of both. They left the areas…
Covenant has been with us through a fairly lengthy bathroom renovation in an odd space, running new lines, installing new fixtures, and taking the time to humor a google-informed homeowner. They just wrapped the final trim-out, and Shane did a fantastic job, handling the various curveballs this old house threw him like the pro he is!
I highly recommend Covenant! What a delightful experience working with them. Efficient, friendly and reasonable. I finally found my “go-to” plumber.
I was able to schedule an appointment on-line on Sunday and they were at my house on Tuesday. Cameron was very nice and professional. I have used this business before and will definitely use them again.
Highly recommend! I had a major plumbing issue in my home, and everyone that I worked with was fantastic. Excellent customer service, knowledgeable plumbers who kept me informed, and the job was done very well. I will definitely be using Covenant again!
On time, courteous, answered all of my questions, job well done including clean-up!
They were able to come the same day I called and kept me informed of who was coming and when. Cameron was friendly and professional and confimed with me the work order before starting. He completed the toilet replacement quickly and even addressed a low pressure problem with my bathroom sink faucet while he was…
They are always fast knowledgeable and offer solutions that are cost effective. And the work looks great when they leave.
Very professional and thorough. Answered all my questions and tended to additional problems besides the one that I originally called them out to fix. Great job and I signed up for their plumbing maintenance plan; they come out once a year to inspect all parts of the plumbing system and give discounts on plumbing calls. Looks like a great value!
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 130 | $295–$931 |
| Toilet repair | 116 | $228–$554 |
| Water heater installation | 115 | $1.4k–$2.8k |
| Drain cleaning | 108 | $248–$502 |
| Faucet repair | 97 | $228–$721 |
| Sump pump installation | 67 | $1.0k–$2.4k |
| Faucet installation | 59 | $276–$888 |
| Plumbing leak detection | 57 | $173–$503 |
