How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORECovenant Plumbing
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Covenant Plumbing for 8 kinds of job.
Covenant Plumbing for toilet repair
Clear ✕All 117 Google reviews tagged “Toilet repair” · showing 40
Update 10/21/2026: As always, another great job from Covenant. Drendon explained everything they could or couldn’t fix. I appreciate the honesty. Everything is fixed. I WILL always call Covenant for my plumbing needs! Update 5/28. Shane M did an excellent job explaining the issue! This is a great company. Miles F…
I called for an appointment and the next day they came. I like that they text when they are on their way and let us know who the technician will be. The technician Colton was knowledgeable and fixed my problem quickly. I definitely recommend this company.
We had a great experience with Covenant Plumbing. Called to have a toilet repair and sump pump check and was able to get an appointment quickly. Darren arrived promptly, reviewed the work, provided a documented estimate, and scheduled the work promptly. He was a pleasure to work with and immediately left me feeling…
Servicemen were knowledgeable and friendly and work was done in a timely manner.
Plumbers were very friendly and professional. They responded quickly and made the whole process very easy. I highly recommend their services.
Just had Drendon Stickling out to fix my toilet. He explained everything and recommended a new toilet. He stayed to install the new toilet today even though it was possibly going to go after his hours. He was very kind and was thoughtful about keeping things clean!
Consummate professionals with amazing customer service. HIGHLY recommend!
Shane from Covenant worked at our home for most of the day last week. He installed a faucet, garbage disposal, and drains for our new sink. He replaced the sump pu.p in our backyard and repaired a shaky toilet. And he looked at some non-functioning outdoor faucets and gave me suggestions on how to trou keshoot…
Covenant has been to our house twice for 2 different reasons. They did great both times. Highly recommend them for all your plumbing needs.
Drendon came quickly and did an excellent job.
Colton was prompt and did a great job! The online scheduling and texts are great also! Will recommend them to others!
My plumber was efficient and professional.
Called in the morning regarding a leak. I talked with Chuck and he was able to get me an appointment later that morning and early enough so I didn't have to reschedule a meeting. Darren was the one who provided the service and he was great! He explained everything and answered my questions. Both were very professional. Darren was respectful as well.
The service was excellent!! Had to drill in my wall to reach parts. Absolutely no mess after! I will always recommend covenant and continue to use them myself!!
The receptionist when I called was very nice. The plumber helped me understand what the problem was and how he's going to fix it. He was a very nice man.
Very professional and friendly.
On time, knowledgable, efficient, done & gone in 70 minutes. But the charges were excessive. (Unless, of course, the push-pop drain is platinum-plated.) Before any work was done, I was asked to approve the charges - “out the door” for around $350 - and did so, reluctantly. Then, when the work was done, the…
Extremely thankful I called Covenant. They had a technician at my house within two hours to assess situation. They had my plumbing issue fixed within 24 hours. Great communication, the technician we had Matt was very knowledgeable and provided options to remedy my situation. Convenant Plumbing will be my go for any future needs.
Excellent service! Came the same day I called and was very pleasant and efficient!
Brendon Strickling was very friendly and nice. Plunged my toilet for me. Also checked kitchen sink.
Actually, it was a toilet replacement. Brendon was very professional, pleasant and knowledgeable. He was in and out and did a great job. We were impressed!
Great service. Online appointment was easy. Drendon was informative about the problem, and he did the work very quickly. The cost was high, but the service was really good.
The plumbers were extremely courteous and professional!
Matt was very nice! Showed up on time and was very professional. Thank you!
Excellent and positive experience. Knowledgeable. Cameron knew exactly what to do and referred me to a drywaller. Amanda, who first took my call remembered me from my first experience with them, sent my request out and the job was done the same day. Great company!!!!
Called at 7:00 AM and Drendon Sticking arrived by 8:00 AM. Repaired toilet quickly and efficiently and also found and fixed a problem with our water heater that would have become a major problem, had he not brought it to our attention. Very knowledgeable, professional, and courteous. Would highly recommend Covenant Plumbing.
All around amazing experience, work and cost as estimated. Will use again
Great service. Drendon was very professional and informative. Took care of my plumbing issue in one visit. Highly recommend and will use again if needed.
Called near the end of the business day and was very pleased when a real person answers the phone. My first call to another plumber used an AI virtual assistant. I don’t care for that so when Amanda answered at Covenant and was able to listen to my problem and get me a plumber quickly I was very very pleased.…
Colton was on time and very professional. He fixed my toilet in a little over an hour and it works great. Highly recommend!
Toilet handle broke and wouldn’t stop running. Called Covenant late in the workday and they said we could be serviced the following morning. Colton did an amazing job and was very professional and quick
Always great, respectful service. Helpful, answers questions patiently and explains problem and solution thoroughly. Clean.
Cameron and Drendon did a great job, very knowledgeable and courteous!
Colton @Covenant Plumbing was very pleasant and explained every step of the process. Colton removed old toilet and cleaned the area and replaced with new toilet. He was the best. Differently will recommend/and use Covenant Plumbing in future.
Jordan was a rockstar!
We had a plumbing emergency and they were able to get here quickly. They worked quickly, were professional and friendly, and the cost was reasonable. We will call on them again.
Darren was exceptional! He was on time, friendly, courteous and respectful. He worked efficiently and thoroughly cleaned the work areas when finished . He answered all my questions and finished the work quickly. I could not be happier with his service and with Covenant plumbing. Contacting Covenant was made a…
Colton B was very kind and prompt!
Cameron Laws has done an excellent job with a toilet and water heater replacement in our older home. The customer service has just been wonderful. Thank you!!
Jordan did a fantastic job at addressing our needs and walking us through the best solutions to our plumbing problems. He and his partner were here first thing this morning and were back within the hour to install a new sump pump with battery back up and fix our toilet. They were both very kind and we appreciate…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 130 | $295–$931 |
| Toilet repair | 116 | $228–$554 |
| Water heater installation | 115 | $1.4k–$2.8k |
| Drain cleaning | 108 | $248–$502 |
| Faucet repair | 97 | $228–$721 |
| Sump pump installation | 67 | $1.0k–$2.4k |
| Faucet installation | 59 | $276–$888 |
| Plumbing leak detection | 57 | $173–$503 |
