How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORECovenant Plumbing
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Covenant Plumbing for 8 kinds of job.
Covenant Plumbing for toilet repair
Clear ✕All 117 Google reviews tagged “Toilet repair” · showing 100
Update 10/21/2026: As always, another great job from Covenant. Drendon explained everything they could or couldn’t fix. I appreciate the honesty. Everything is fixed. I WILL always call Covenant for my plumbing needs! Update 5/28. Shane M did an excellent job explaining the issue! This is a great company. Miles F…
I called for an appointment and the next day they came. I like that they text when they are on their way and let us know who the technician will be. The technician Colton was knowledgeable and fixed my problem quickly. I definitely recommend this company.
We had a great experience with Covenant Plumbing. Called to have a toilet repair and sump pump check and was able to get an appointment quickly. Darren arrived promptly, reviewed the work, provided a documented estimate, and scheduled the work promptly. He was a pleasure to work with and immediately left me feeling…
Servicemen were knowledgeable and friendly and work was done in a timely manner.
Plumbers were very friendly and professional. They responded quickly and made the whole process very easy. I highly recommend their services.
Just had Drendon Stickling out to fix my toilet. He explained everything and recommended a new toilet. He stayed to install the new toilet today even though it was possibly going to go after his hours. He was very kind and was thoughtful about keeping things clean!
Consummate professionals with amazing customer service. HIGHLY recommend!
Shane from Covenant worked at our home for most of the day last week. He installed a faucet, garbage disposal, and drains for our new sink. He replaced the sump pu.p in our backyard and repaired a shaky toilet. And he looked at some non-functioning outdoor faucets and gave me suggestions on how to trou keshoot…
Covenant has been to our house twice for 2 different reasons. They did great both times. Highly recommend them for all your plumbing needs.
Drendon came quickly and did an excellent job.
Colton was prompt and did a great job! The online scheduling and texts are great also! Will recommend them to others!
My plumber was efficient and professional.
Called in the morning regarding a leak. I talked with Chuck and he was able to get me an appointment later that morning and early enough so I didn't have to reschedule a meeting. Darren was the one who provided the service and he was great! He explained everything and answered my questions. Both were very professional. Darren was respectful as well.
The service was excellent!! Had to drill in my wall to reach parts. Absolutely no mess after! I will always recommend covenant and continue to use them myself!!
The receptionist when I called was very nice. The plumber helped me understand what the problem was and how he's going to fix it. He was a very nice man.
Very professional and friendly.
On time, knowledgable, efficient, done & gone in 70 minutes. But the charges were excessive. (Unless, of course, the push-pop drain is platinum-plated.) Before any work was done, I was asked to approve the charges - “out the door” for around $350 - and did so, reluctantly. Then, when the work was done, the…
Extremely thankful I called Covenant. They had a technician at my house within two hours to assess situation. They had my plumbing issue fixed within 24 hours. Great communication, the technician we had Matt was very knowledgeable and provided options to remedy my situation. Convenant Plumbing will be my go for any future needs.
Excellent service! Came the same day I called and was very pleasant and efficient!
Brendon Strickling was very friendly and nice. Plunged my toilet for me. Also checked kitchen sink.
Actually, it was a toilet replacement. Brendon was very professional, pleasant and knowledgeable. He was in and out and did a great job. We were impressed!
Great service. Online appointment was easy. Drendon was informative about the problem, and he did the work very quickly. The cost was high, but the service was really good.
The plumbers were extremely courteous and professional!
Matt was very nice! Showed up on time and was very professional. Thank you!
Excellent and positive experience. Knowledgeable. Cameron knew exactly what to do and referred me to a drywaller. Amanda, who first took my call remembered me from my first experience with them, sent my request out and the job was done the same day. Great company!!!!
Called at 7:00 AM and Drendon Sticking arrived by 8:00 AM. Repaired toilet quickly and efficiently and also found and fixed a problem with our water heater that would have become a major problem, had he not brought it to our attention. Very knowledgeable, professional, and courteous. Would highly recommend Covenant Plumbing.
All around amazing experience, work and cost as estimated. Will use again
Great service. Drendon was very professional and informative. Took care of my plumbing issue in one visit. Highly recommend and will use again if needed.
Called near the end of the business day and was very pleased when a real person answers the phone. My first call to another plumber used an AI virtual assistant. I don’t care for that so when Amanda answered at Covenant and was able to listen to my problem and get me a plumber quickly I was very very pleased.…
Colton was on time and very professional. He fixed my toilet in a little over an hour and it works great. Highly recommend!
Toilet handle broke and wouldn’t stop running. Called Covenant late in the workday and they said we could be serviced the following morning. Colton did an amazing job and was very professional and quick
Always great, respectful service. Helpful, answers questions patiently and explains problem and solution thoroughly. Clean.
Cameron and Drendon did a great job, very knowledgeable and courteous!
Colton @Covenant Plumbing was very pleasant and explained every step of the process. Colton removed old toilet and cleaned the area and replaced with new toilet. He was the best. Differently will recommend/and use Covenant Plumbing in future.
Jordan was a rockstar!
We had a plumbing emergency and they were able to get here quickly. They worked quickly, were professional and friendly, and the cost was reasonable. We will call on them again.
Darren was exceptional! He was on time, friendly, courteous and respectful. He worked efficiently and thoroughly cleaned the work areas when finished . He answered all my questions and finished the work quickly. I could not be happier with his service and with Covenant plumbing. Contacting Covenant was made a…
Colton B was very kind and prompt!
Cameron Laws has done an excellent job with a toilet and water heater replacement in our older home. The customer service has just been wonderful. Thank you!!
Jordan did a fantastic job at addressing our needs and walking us through the best solutions to our plumbing problems. He and his partner were here first thing this morning and were back within the hour to install a new sump pump with battery back up and fix our toilet. They were both very kind and we appreciate…
Shane was amazing. Fast and efficient. This is the second time I have used Covenant and they have been super easy to work with. Will keep using them!
Great experience with them on two jobs.
Highly recommend Covenant Plumbing! Jordan and his co-worker, Drendan were extremely friendly, professional, and did a great job with my two toilets. Everything was explained thoroughly and price and repair options given up front. If you’re in need of a plumber, you can’t go wrong with Covenant.
We really appreciate Jordan’s hard work and professionalism. He explained the problem clearly and worked quickly, cleaning up after the job was done. We highly recommend service from Covenant.
Jordan and Quentin were very courteous and respectful of my home. I’m so happy we did business with them.
Top notch experience from start to finish. Easy scheduling, Cameron and Jacob were personable, knowledgeable, and had the job done in less than 30 minutes. Definitely my go to whenever needed in the future and can't thank them enough!
They were very knowledgeable, super friendly, and gave a great price. Thanks Jordan!!
Colton did a great job! He was personable and professional. I highly recommend his service!
Covenant Plumbing provided excellent service today. They scheduled my appointment for the time I requested, even though they initially had no slots available. Darren arrived promptly and fixed the fill valve problem in my bathroom toilet in no time. He was courteous, professional, and highly skilled. He even went…
Jordan did a great job getting us our options and answering questions super thoroughly. We needed a couple critical repairs done and they were able to come out in a couple days and complete the entire project. Will be our go-to company for plumbing services! Quick and efficient
I had a great experience with Covenant Plumbing! Jordan was friendly, professional, and very helpful from start to finish. They took the time to review everything I asked about and went above and beyond by doing a full inspection of my house. I really appreciated how clearly they explained what they were doing and…
Jordan from Covenant Plumbing came to my home today to fix a couple of issues I had with my sink, tub, and commode. He was courteous, professional, and respectful. Jordan took the time to explain throughly what the various issues were and how he anticipate he'd be able to repair them. The cost did not break the bank…
Dayton was amazing! Did great work and explained everything thoroughly!
Called for assistance with kitchen sink. Covenant came same day, very prompt. There fixed it, put much in much needed updates. Always explained everything, gave us options. While they were there, we asked about a major pipe in the basement. We figured we would have to schedule another appointment. No, they said they…
Jordan did an excellent job!
Jordan was excellent ! Explained everything and offered us several options ! Very informative and pleasant !
Had all shut offs and stainless steele braided supply lines installed for all sinks and toilets. Had a new pop up drain installed. Also had an inspection of the entire plumbing system. Jordan and his assistant were very friendly and efficient. He walked us through everything and ensured that there were no leaks…
Technician was scheduled and came out promptly and took care of my intermittent toilet very quickly. Very happy with the service.
Cameron did great work!
Jordan from Covenant Plumbing is great! Had a leaking toilet issue and he diagnosed quickly and gave options which I greatly appreciated. He advised the leak was coming from the wax ring and also showed me that the original installer years ago had failed to use a metal flange. Jordan repaired everything and…
No one wants to call a plumber, but I'm so glad I called Covenant Plumbing when I needed my toilet repaired. They got me scheduled quickly, Darren helped me understand what needed fixed, and it was reasonably priced. I wouldn't hesitate to call them again when I need a plumber.
Easy process to get service. Good communication. Nice people and the work was done promptly and professionally.
Excellent job putting in the Fossett in my kitchen and fixing my toilet. Thank you.
I have used Covenant Plumbing for all of my plumbing needs for the last 8 years. Delayne and Lori are very responsive, trust worthy and reasonable. They installed a tankless water heater at my house. The unit itself had issues from the start and after contacting Delayne about the issues, they worked with the…
These guys are fantastic! We detected a leak in the water heater late in the evening called the follow morning and were at my house within hours. Our water heater needed replaced and the job was done by 11:00 that morning. Very prompt, courteus and clean. Thank you so much for your great service!
Pleased with the quick and efficient service.. Darren and his partner were very professional and courteous. Would recommend strongly. Had an emergency water heater installed this morning
Always love seeing Cameron from Covenant. He is incredibly knowledgeable, patient, helpful and kind.
Friendly and quick service. Another service from Covenant Plumbing and I am very pleased. They are good about scheduling and the workers are professional, competent, and clean. Services are always completed quickly and done well. They even killed a spider by our door.
Excellent service! The entire experience from my initial call to Covenant plumbing to the actual service done at my house was a great experience. Very nice phone receptionist when I called to make the appointment, and the guys that came to the house were very knowledgeable and very kind. They did an excellent job…
They were very polite and did the job well. The price of part and service was very reasonable. Would use this company again.
I’m very happy to give a 5-star rating to Covenant. After paying another plumber $150 two days ago for an unsuccessful job, I called Covenant. Today, they sent Darrin and Colton who went above and beyond discussing options and ended up installing a brand new high rise toilet for us. They were competent, neat and…
Very professional. Joe was friendly and informative.
They were very cool and did a good job but seemed pretty expensive to me.
Excellent service. Joe did a great job, we will definitely use this service again.
I was having hard time finding a plumber that would just come out to fix my toilet. One company sent out a sales man to try to up sell other products. I was very grateful that from my first phone call Covenant was very professional and kind. I was assured that my problem would be fixed without any other sales pitch.…
Great Service fixed and fast thank you 👍
I've used Covenant multiple times. They're always professional, on-time, leave their workspace clean, and communicate well.
I submitted a service request online which was simple and convenient. The person who came to my house was friendly and knowledgeable. He diagnosed the issue quickly and fixed it in the same visit.
Covenant Plumbing was awesome! I loved that they sent me texts to remind me of the appointment and then a photo of the repairman that would be showing up at my door. Cameron, the repairman, was kind, efficient, and explained everything to me. He even signed me up for the Covenant Advantage Membership Club which…
They were professional and quick with the job. Would definitely use them again!
Miles was awesome! Very helpful and professional! Explained everything he was doing in great detail.
They were fast, professional, and informative. We requested service Friday after hours, the appointment was confirmed Monday morning and not an hour later the technician arrived. After 2 hours of work, all of our issues were fixed. We are very happy with our service and will happily recommend them in the future!
Replaced 2 toilets and put a new seal in third toilet.
Quick service
Fabulous service, quick and professional- gave me options for repairs and made it seem easy. My plumber- Shane- was great I would highly recommend Covenant Plumbing
Cameron was very professional and personable. I appreciate the availability and timeliness. I did think prices were high so I appreciated Cameron providing estimates so I could choose services to proceed with.
Shane was very professional and listened to my questions and answered them in a manner that I could understand. Originally he was coming to give me an estimate on replacing my tankless water heater. He asked when it had been flushed and wanted to know if I wanted him to flush the system. I said yes, and he was…
Update (11/2021): We had Shane come out for an issue with our toilet and he was on time, fast, and did a great job. He was nice and honest. We recommend him and the company for sure! The guys were polite and really nice. They didn’t waste time and they did a great job. I would definitely recommend!
We are first-time home owners and new to Bloomington-Normal. When we realized we needed a plumber, we reached out to Covenant because they had 300+ Google Reviews. They were very easy to communicated with (chat and text). A plumber was able to come to our house the next day and provide us a solution. The problem…
The repair of the water input line into the toilet and tightened the water tank
Service man arrived on time. Repair was done quickly and at a fair price. Technician was friendly and professional
The persistently sluggish kitchen drain in my old house turned into a much bigger (and messier) project than anticipated, but they kept at it and completed it the same day and did a great job cleaning up the bulk of the mess. And despite the extra hours spent on the drain, they still look time to reset a toilet to…
Very professional and thorough. Answered all my questions and tended to additional problems besides the one that I originally called them out to fix. Great job and I signed up for their plumbing maintenance plan; they come out once a year to inspect all parts of the plumbing system and give discounts on plumbing calls. Looks like a great value!
Fast friendly efficient service
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 130 | $295–$931 |
| Toilet repair | 116 | $228–$554 |
| Water heater installation | 115 | $1.4k–$2.8k |
| Drain cleaning | 108 | $248–$502 |
| Faucet repair | 97 | $228–$721 |
| Sump pump installation | 67 | $1.0k–$2.4k |
| Faucet installation | 59 | $276–$888 |
| Plumbing leak detection | 57 | $173–$503 |
