Experts Reviews · Company report
Covenant Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Covenant Plumbing

Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Covenant Plumbing is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Covenant Plumbing is better than 88% of pipe repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Covenant Plumbing is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Covenant Plumbing is better than 89% of pipe repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Covenant Plumbing is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Covenant Plumbing is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Covenant Plumbing for 8 kinds of job.

Covenant Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.115
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 115 Google reviews tagged “Water heater installation” · showing 40

RoxanneLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Our hot water heater didn't heat consistently. Darren took a look and gave us the options and price of getting it fixed vs a new one. It was 18 years old so opted for the new one. Darren and Dylan came the next day and a few hours later we had hot water. They were both very professional and answered all…

Paid $2,000+Reasonable priceWater heater installation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Covenant Plumbing technicians were prompt, reliable, and dependable. We found them to be very experienced and they answered all of our questions. They were friendly, courteous, and very efficient! We will definitely call them again for our plumbing needs!💫

Paid $2,000+Reasonable priceWater heater installationSump pump installation
Marlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am a return customer with Covenant. They are so efficient in providing a plumber that is qualified and educated in their service for my needs. A family company is always what I look for when needing help. The workers are so considered and professional and the company always provides name and some background on the…

Water heater installation
Sammie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My water heater blew up. Fast response to my phone call. Plumber showed up quickly at the house. Explained everything clearly. The owner stopped by to check on things. The finished install looked like a work of art.

Water heater installation
Stacy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you to the Covenant Plumbing team for a job well done! Everyone is helpful and courteous. I had a water softener and water heater installed and there was a bit of a hiccup with a part missing from the water softener I had ordered. Cameron took immediate ownership of finding a solution without concerning me…

Water heater installation
DEREK7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shane was very nice explained everything very helpful very quick in and out and I can take a shower tonight a hot one at that

Paid $2,000+Not sureWater heater installation
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We called at 4 pm on a Friday. The technician arrived within 30 minutes and solved our issue within a couple of hours. He got here quickly, was efficient, and respectful. He worked with a team member to deliver a new hot water heater while he unhooked the old one. Cleaned up their mess and we were back in business. Definitely recommend.

Paid $2,000+Reasonable priceWater heater installation
Sandy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Coventry was very professional and came immediately!

Paid $2,000+Reasonable priceWater heater installation
Seth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Darren came out for the initial assessment of a leak coming out of our tiled kitchen floor. He determined that it was the water lines running from our utility room to the bathroom. After digging up a section of the kitchen floor, Darren and Quinton made sure to replace a large section of the line to eliminate the…

Paid $2,000+Water heater installationPlumbing pipe repair
Danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jordan was great. Provided professional advice on the type of water heater I needed and installed it in a reasonable time.

Paid $1,200–1,400Reasonable priceWater heater installationFaucet repair
TedLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional workmanship refer in a heartbeat

Paid $2,000+Reasonable priceWater heater installation
Al9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

When we woke up with no hot water, Covenant was able to schedule same day diagnosis AND installation for us. Truly remarkable service!

Water heater installation
LoriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Easy to schedule, prompt, knowledgeable. Drendon and crew did great work!

Reasonable priceWater heater installationSump pump installation
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Covenant Plumbing was very responsive, prompt, professional, courteous, etc when responding to our call when our water heater broke. They made a same-day appointment to assess & we had a new water heater the next morning. Colton and Dylan were super pleasant & friendly technicians to work with. They were patient…

Paid $2,000+Reasonable priceWater heater installation
Courtney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Cameron was fantastic. Very knowledgeable and getting a replacement tankless water heater did not take long at all.

Paid $2,000+Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional, explained things thoroughly. Did great job getting water heater in and out of the house!

Paid $2,000+Reasonable priceWater heater installation
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick, timely service. Matt Johnson was knowledgeable and proactive. We won’t hesitate to call Covenant again for our plumbing needs!

Paid $2,000+Reasonable priceWater heater installationOutdoor plumbing system repair
C.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Last year I signed up to have yearly inspections of my plumbing. Darren arrived and did a thorough inspection. He found several things that needed to be fixed. I talked to him about a whole house water purifier. He gave me an estimate sheet for all the repairs filtration system. I agreed they all needed to be done.…

Paid $1,000+Reasonable priceWater heater installationGarbage disposal installationWater tank installation
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Covenant has always done wonderful work for me! Colton and his assistant were professional, efficient, and "hometown" friendly. I can't recommend them enough!

Paid $1,000+Reasonable priceWater heater installation
ArtLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Colton did an excellent job replacing my water heater. He was very professional and had good understanding of his work.

Paid $1,000+Reasonable priceWater heater installation
Gregory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Contacted Covenant Plumbing for replacement of our water heater. They arranged for a technician to come the same day. Our technician (Colten) explained the issue and provided a replacement quote on the spot. Covenant arranged the replacement work the following day. Colten and Dylan arrived on schedule. The job was…

Water heater installation
archie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was very good, and when I asked questions, he was very knowledgeable.

Paid $900–1,000Reasonable priceWater heater installation
Crispy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shane did a great job installing our hot water heater!

Paid $1,000+Reasonable priceWater heater installation
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cameron is polite and professional. Highly recommend!!

Water heater installation
Jacqueline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cameron did an awesome job helping us when our water heater went out. He went above and beyond to help make sure we were set up and took the time to thoroughly explain the process and product to us. Happy to say he's "our guy" we call when the need arises!

Great priceWater heater installation
Kara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cameron Laws has done an excellent job with a toilet and water heater replacement in our older home. The customer service has just been wonderful. Thank you!!

Toilet repairWater heater installation
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cameron laws was awesome. He did a fantastic job replacing my water heater! Very professional the whole time. Highly recommend!

Great priceWater heater installation
Janelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Darren was super professional and did a great job! He was friendly, kept us informed, worked quickly, and cleaned everything up at the end of the job.

Paid $1,000+Reasonable priceWater heater installationService not listed
George10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Covenant Plumbing came out to replace our water heater and install a water conditioner. Our installer was Shane and he provided top-notch service. He provided a quote with pricing that was very reasonable. We had him come back out a few days later for the installation and he and his assistant were on-time,…

Paid $1,000+Water heater installation
Dianne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Colton was a real professional with great people skills...highly recommend this company! High quality, and QUICK!

Paid $1,000+Reasonable priceWater heater installation
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Darren and Drendon did a great job, were personable and very knowledgeable. The price for installing a new water heater was quite reasonable and they were in and out in a couple of hours. I definitely would recommend Covenant Plumbing to anyone who needs plumbing work done.

Paid $1,000+Reasonable priceWater heater installation
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shane was amazing. Fast and efficient. This is the second time I have used Covenant and they have been super easy to work with. Will keep using them!

Paid $1,000+Reasonable priceToilet repairWater heater installation
GeoffLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Unfortunately we had a hot water heater begin leaking overnight. Covenant Plumbing quickly responded the next morning and Shane arrived at our home. He was professional and took the time to assess why the hot water heater went bad (only six years old) and determined that it could be the water pressure as we have…

Paid $1,000+Reasonable priceWater heater installation
Antoinette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a water heater failure (leak). They came same day, provided a quote and were able to replace it the same day. They were very knowledgeable, friendly, efficient and had us back going within a couple of hours.

Paid $1,000+Reasonable priceWater heater installation
JacobLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My water heat broke and Jordan got to my house to fix it within 30 minutes of calling. He couldn’t have been more pleasant and considerate. He helped me understand my options, replaced it quickly, and explained how to maintain it. If there’s a plumber of the year award, he should get it.

Paid $1,000+Reasonable priceWater heater installation
Natalie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jordan did a great job! Very personable and high quality ' efficient work!

Paid $1,000+Reasonable priceWater heater installation
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time customer with Covenant Plumbing and very satisfied. They went over the work they were going to do and the price and answered all questions. Work was done quickly and efficiently. I will definitely call them in the future for any plumbing needs.

Paid $1,000+Reasonable priceWater heater installation
BradLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great work!

Paid $1,000+Reasonable priceWater heater installation
Chandler9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic team—as always, always had an excellent experience with this team. Needed a major emergency job on zero notice. They came out immediately, were extremely professional, did a fast and excellent job, and are always affordable. Plumbing problems are always rough—Covenant gets you through them. Always happy…

Paid $1,000+Water heater installation
Jenna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Covenant Plumbing has been my go-to company ever since we moved into our newer build — which, unfortunately, came with its fair share of plumbing issues. From day one, they’ve been honest, responsive, and incredibly skilled. Over the past year they’ve replaced our water softener and sump pump, installed iron…

Water heater installationGarbage disposal installationShower installation

Show more water heater installation reviews (75 more) →

Price

$731+52% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 70%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair130$295–$931
Toilet repair116$228–$554
Water heater installation115$1.4k–$2.8k
Drain cleaning108$248–$502
Faucet repair97$228–$721
Sump pump installation67$1.0k–$2.4k
Faucet installation59$276–$888
Plumbing leak detection57$173–$503

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