How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORECovenant Plumbing
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Covenant Plumbing for 8 kinds of job.
Covenant Plumbing for water heater installation
Clear ✕All 115 Google reviews tagged “Water heater installation” · showing 100
Our hot water heater didn't heat consistently. Darren took a look and gave us the options and price of getting it fixed vs a new one. It was 18 years old so opted for the new one. Darren and Dylan came the next day and a few hours later we had hot water. They were both very professional and answered all…
Covenant Plumbing technicians were prompt, reliable, and dependable. We found them to be very experienced and they answered all of our questions. They were friendly, courteous, and very efficient! We will definitely call them again for our plumbing needs!💫
I am a return customer with Covenant. They are so efficient in providing a plumber that is qualified and educated in their service for my needs. A family company is always what I look for when needing help. The workers are so considered and professional and the company always provides name and some background on the…
My water heater blew up. Fast response to my phone call. Plumber showed up quickly at the house. Explained everything clearly. The owner stopped by to check on things. The finished install looked like a work of art.
Thank you to the Covenant Plumbing team for a job well done! Everyone is helpful and courteous. I had a water softener and water heater installed and there was a bit of a hiccup with a part missing from the water softener I had ordered. Cameron took immediate ownership of finding a solution without concerning me…
Shane was very nice explained everything very helpful very quick in and out and I can take a shower tonight a hot one at that
We called at 4 pm on a Friday. The technician arrived within 30 minutes and solved our issue within a couple of hours. He got here quickly, was efficient, and respectful. He worked with a team member to deliver a new hot water heater while he unhooked the old one. Cleaned up their mess and we were back in business. Definitely recommend.
Coventry was very professional and came immediately!
Darren came out for the initial assessment of a leak coming out of our tiled kitchen floor. He determined that it was the water lines running from our utility room to the bathroom. After digging up a section of the kitchen floor, Darren and Quinton made sure to replace a large section of the line to eliminate the…
Jordan was great. Provided professional advice on the type of water heater I needed and installed it in a reasonable time.
Professional workmanship refer in a heartbeat
When we woke up with no hot water, Covenant was able to schedule same day diagnosis AND installation for us. Truly remarkable service!
Easy to schedule, prompt, knowledgeable. Drendon and crew did great work!
Covenant Plumbing was very responsive, prompt, professional, courteous, etc when responding to our call when our water heater broke. They made a same-day appointment to assess & we had a new water heater the next morning. Colton and Dylan were super pleasant & friendly technicians to work with. They were patient…
Cameron was fantastic. Very knowledgeable and getting a replacement tankless water heater did not take long at all.
Very professional, explained things thoroughly. Did great job getting water heater in and out of the house!
Quick, timely service. Matt Johnson was knowledgeable and proactive. We won’t hesitate to call Covenant again for our plumbing needs!
Last year I signed up to have yearly inspections of my plumbing. Darren arrived and did a thorough inspection. He found several things that needed to be fixed. I talked to him about a whole house water purifier. He gave me an estimate sheet for all the repairs filtration system. I agreed they all needed to be done.…
Covenant has always done wonderful work for me! Colton and his assistant were professional, efficient, and "hometown" friendly. I can't recommend them enough!
Colton did an excellent job replacing my water heater. He was very professional and had good understanding of his work.
Contacted Covenant Plumbing for replacement of our water heater. They arranged for a technician to come the same day. Our technician (Colten) explained the issue and provided a replacement quote on the spot. Covenant arranged the replacement work the following day. Colten and Dylan arrived on schedule. The job was…
Technician was very good, and when I asked questions, he was very knowledgeable.
Shane did a great job installing our hot water heater!
Cameron is polite and professional. Highly recommend!!
Cameron did an awesome job helping us when our water heater went out. He went above and beyond to help make sure we were set up and took the time to thoroughly explain the process and product to us. Happy to say he's "our guy" we call when the need arises!
Cameron Laws has done an excellent job with a toilet and water heater replacement in our older home. The customer service has just been wonderful. Thank you!!
Cameron laws was awesome. He did a fantastic job replacing my water heater! Very professional the whole time. Highly recommend!
Darren was super professional and did a great job! He was friendly, kept us informed, worked quickly, and cleaned everything up at the end of the job.
Covenant Plumbing came out to replace our water heater and install a water conditioner. Our installer was Shane and he provided top-notch service. He provided a quote with pricing that was very reasonable. We had him come back out a few days later for the installation and he and his assistant were on-time,…
Colton was a real professional with great people skills...highly recommend this company! High quality, and QUICK!
Darren and Drendon did a great job, were personable and very knowledgeable. The price for installing a new water heater was quite reasonable and they were in and out in a couple of hours. I definitely would recommend Covenant Plumbing to anyone who needs plumbing work done.
Shane was amazing. Fast and efficient. This is the second time I have used Covenant and they have been super easy to work with. Will keep using them!
Unfortunately we had a hot water heater begin leaking overnight. Covenant Plumbing quickly responded the next morning and Shane arrived at our home. He was professional and took the time to assess why the hot water heater went bad (only six years old) and determined that it could be the water pressure as we have…
We had a water heater failure (leak). They came same day, provided a quote and were able to replace it the same day. They were very knowledgeable, friendly, efficient and had us back going within a couple of hours.
My water heat broke and Jordan got to my house to fix it within 30 minutes of calling. He couldn’t have been more pleasant and considerate. He helped me understand my options, replaced it quickly, and explained how to maintain it. If there’s a plumber of the year award, he should get it.
Jordan did a great job! Very personable and high quality ' efficient work!
First time customer with Covenant Plumbing and very satisfied. They went over the work they were going to do and the price and answered all questions. Work was done quickly and efficiently. I will definitely call them in the future for any plumbing needs.
Great work!
Fantastic team—as always, always had an excellent experience with this team. Needed a major emergency job on zero notice. They came out immediately, were extremely professional, did a fast and excellent job, and are always affordable. Plumbing problems are always rough—Covenant gets you through them. Always happy…
Covenant Plumbing has been my go-to company ever since we moved into our newer build — which, unfortunately, came with its fair share of plumbing issues. From day one, they’ve been honest, responsive, and incredibly skilled. Over the past year they’ve replaced our water softener and sump pump, installed iron…
All employees talked with were very polite and professional will do business with the again.
Major shout out to Jordan Fuller for his awesome and professional work, patient and caring demeanor, and his joyful personality. Thank you for taking great care of what needed to be done with my elderly mother's home concerning the gas and water heater issues. Thank you for dealing with two southern talking…
Jordan did a great job getting us our options and answering questions super thoroughly. We needed a couple critical repairs done and they were able to come out in a couple days and complete the entire project. Will be our go-to company for plumbing services! Quick and efficient
Shane and his partner were great! Efficient, courteous, helpful, honest and skilled. They explained everything thoroughly. They dealt with a barking dog with kindness and patience. I am so thankful my good friends referred Covenant. I wouldn’t hesitate to call them again and again! Thank you!!!
Very professional and responsive to questions and my particular need. Excellent customer service! Jordan was an absolute pleasure to speak with and gave me tremendous confidence.
Technicians were on time and were very quick and proficient completed the work in about 30 to 45 minutes. I would recommend Covenant Plumbing to anyone the technicians did an awesome job.
Great experience with Covenant Plumbing. They are prompt and do a great job.
We had a new water heater put in. The service was great and the guys worked hard and were polite. I would have appreciated better communication at the beginning of the process. I should have asked more questions, but there were no options laid out to us. I dont know if there is only one water heater option, but…
My experience with Covenant has been nothing short of amazing. From the very flexible scheduling to the quality of service when their reps arrive at your door. They are intentional about keeping your house as neat when they leave as when they found it, they always utilize shoe covers to ensure they don’t track…
Same day I called they were able to come and replace a water heater. Even dealt with the extra hassle of filling out paperwork so I could get reimbursed from a home warranty company.
Contacted them online because we were having issues with our tankless water heater and Amanda got back to us right away. She was very friendly! Cameron and his associate came out the same day to diagnose and found that our unit was 15 years old and most likely beyond repair. He showed us some tankless models that…
Super friendly! The guys took the time to explain my options and get me set up. Very happy with the service!
Covenant Plumbing was amazing! They responded to my call immediately, were so kind, professional and knowledgeable. I could tell they really cared and did a great job. Couldn’t be happier!
I have used Covenant Plumbing for all of my plumbing needs for the last 8 years. Delayne and Lori are very responsive, trust worthy and reasonable. They installed a tankless water heater at my house. The unit itself had issues from the start and after contacting Delayne about the issues, they worked with the…
These guys are fantastic! We detected a leak in the water heater late in the evening called the follow morning and were at my house within hours. Our water heater needed replaced and the job was done by 11:00 that morning. Very prompt, courteus and clean. Thank you so much for your great service!
Pleased with the quick and efficient service.. Darren and his partner were very professional and courteous. Would recommend strongly. Had an emergency water heater installed this morning
Professional and explained all questions.Needed some warranty work completed and they had it completed in no time.
The repairman was great and exchanged our hot water heater out without a problem. My only issue with them was they did not give an estimate of cost to replace it. It was leaking and actually an emergency. So we really did not have time to shop around. I shop from now on. I am out over two grand now for a six hundred dollar job.
They made it out in less than 24 hours, had the job done in less than 2. Great service, great experience.
Called in the morning with leaking hot water heater. By 2pm two technicians were assessing our problem. They had our hot water heater in stock. By 4pm we had a new hot water heater. Professional, prompt, and reasonably priced. Thank you Covenant Plumbing. Headache avoided. We've used Covenant Plumbing before and would highly recommend them.
Professional, clean and responsive to replacing a malfunctioning hot water tank
All went well
Had them install a hybrid water heater. They messed up the install and asked me to pay another $250 for them to correct it. They installed the water line over the filter. I thought would be a simple fix but they don't know what they are doing so you get what you get and that's the bare minimum.
We are very pleased with the work Covenant did replacing our hot water heater. Darren was knowledgable, polite, and neat. His professionalism brought calm to a stressful situation.
I am very pleased with the results on the tankless heater install! Great service and the install look so clean. We love it
Cannot say enough good things about Covenant.
I called and had two plumbers at my house in twenty minutes. They answered all of my questions and concerns. In addition after they removed my old equipment they were able to show me exactly why the unit was broken. They were quick efficient professional and friendly. Jansen and Shane made the whole experience…
Excellent service. Will call ag!!
They were extremely attentive, friendly and professional. They were quick to come to our rental property, address the problem and immediately complete the install of new water heater.
Miles was professional and friendly and went above and beyond. He is knowledgeable and explained everything. We will definitely call Covenant Plumbing for future needs!
I was sent a text when the plumber was on the way with a photo and bio so I knew who to expect! Thus safety feature was so unexpected and appreciated! When the crew arrived, they were quick, courteous, and cleaned up the mess! The price was reasonable! Highly recommend these lovely and skillful people!
I have used Covenant personally and for a business. From the office staff to the technicians, everyone is very professional and trustworthy. I wouldn't use anyone else.
We are absolutely thrilled with our decision to partner with Covenant Plumbing on our basement finishing project. Our needs were above what is typical for a basement reno, and the Covenant team had the experience necessary to do the job right the first time. Shane M. was incredibly professional and highly respectful…
We have used Covenant Plumbing several times in the last couple of years and have been very pleased with the work they have done each time. They are prompt to schedule you for repairs, arrive on time (sometimes even early!), are always delightful to talk to, do good work, and are very dedicated to providing great…
Excellent service and super easy scheduling. Shane was knowledgeable and took the time to educate us about our water heater and sump pump. Very honest and reasonably priced, we are planning on using them for all our plumbing needs in the future.
Thanks to Covenant for replacing my water heater quickly and professionally - the same day it broke. I’m very happy with the service received and highly recommended this company.
They came to our house and had a water heater in the truck. All done in about 3 hours.
Excelente service, fast, timely. Great website for appointments set up and outstanding communication over the phone, email and text messages.
Great company! Easy to work with and very flexible and helpful. Couldn’t be happier!
Miles was the technician for the installation of my new water heater and Whole Home Inspection. He is very professional and knowledgeable and has a pleasant personality, and was able to explain the process very well. I was very satisfied with the service and would highly recommend Miles and Covenant Plumbing. I…
Very responsive and the company uses texts to keep you informed about your appointment, when your technician is on the way (with a picture of the employee), etc. All of their paperwork (estimates, invoices, receipts) is via email which is nice. We had Covenant install a new water heater and a battery back-up sump…
The installer was a true expert in customer care and service. The only complaint i have is thati printed off coupon for discount. I was told discount did not apply to lower costing water heater. No where on the coupon does itstate type of water heater warrents coupon usage. I am looking at coupon s right now and…
Highly recommend! I had a major plumbing issue in my home, and everyone that I worked with was fantastic. Excellent customer service, knowledgeable plumbers who kept me informed, and the job was done very well. I will definitely be using Covenant again!
My experience with Covenant Plumbing was very positive, beginning with Chelsi and everyone I spoke and interacted with. The technician s were professional, skillful, and polite. I thank Covenant Plumbing for their generosity in making the much needed water heater replacement possible. Again, thank you, and may God bless you abundantly !
The Covenant Plumbing team was top-notch! My call was returned promptly and they were able to fit me in for a water heater replacement the same day. The techs did the work efficiently and professionally and answered all my questions about what I needed in a new water heater. Their price was extremely competitive…
They were absolutely awesome! They were able to get me back to having hot water within a couple days after the great flood. Thank you!!!!!
Shane and his team were amazing to deal with! They contacted me ahead of time to make sure they knew what the issue was. They texted when they were on their way, answered any questions I had and were very thorough on examining the water heater before replacement. The install was clean and professional and left no…
An excellent experience with Covenant Plumbing. They were able to replace the leaking water heater on the day we discovered the leak. Fast, efficient and courteous. I appreciate their attention to mask wearing in our home and talking me through our various options and decisions.
They are always fast knowledgeable and offer solutions that are cost effective. And the work looks great when they leave.
Technician showed up 5 minutes early and got right to work. Removed old water heater and put in the new one. Was very professional and got the job done.
Same day replaced water heater within a couple of hours and it wasn’t a straightforward replacement. The guys were courteous and efficient. Very thankful they were able to fit me in same day!
From start to finish this firm is top-notch. The plumbers or very knowledgeable kind and friendly. They were good at what they did and took the time to explain how things work. Thanks to Covenant Plumbing for a job well done!
Our water heater rusted through and needed replacement ASAP. It would have taken 2 days to get the unit I wanted here, but Kole and Covenant had what I wanted in stock and swapped them out in about 2 hours on the same day I called. Kole was responsive, friendly, and helpful. I would recommend Covenant for any future emergencies.
Great people to work with. Skillful and professional.
Our water heater went out on us today so I called Covenant Plumbing to replace ours. They were awesome! They were able to make it out a few hours after I called and they were very helpful and professional! Would definitely call them again in the future and recommend them! Thank you!!
Shane is the man! This amazing gentleman came to our home so quickly and diagnosed the main issue with our old water heater fast. He has a new water heater ready to go and installed it within an hour so we could finally wash our stinky selves. He was so professional and honestly easy to talk to while I was working.…
Very responsive and knowledgeable. They provided same day service and showed up on time. I highly recommend Covenant plumbing. Covenant Plumbing exceeds expectations.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 130 | $295–$931 |
| Toilet repair | 116 | $228–$554 |
| Water heater installation | 115 | $1.4k–$2.8k |
| Drain cleaning | 108 | $248–$502 |
| Faucet repair | 97 | $228–$721 |
| Sump pump installation | 67 | $1.0k–$2.4k |
| Faucet installation | 59 | $276–$888 |
| Plumbing leak detection | 57 | $173–$503 |
