How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORECovenant Plumbing
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,530 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Covenant Plumbing for 8 kinds of job.
Covenant Plumbing for water heater repair
Clear ✕All 42 Google reviews tagged “Water heater repair” · showing 20
Servicemen were knowledgeable and friendly and work was done in a timely manner.
Most helpful, good explanations of what needed to be done…and what wasn’t needed.
Great service!
Shane was very personable and professional. Great job.
We had a plumbing emergency and they were able to get here quickly. They worked quickly, were professional and friendly, and the cost was reasonable. We will call on them again.
Shane was very easy to talk with and knowledgeable of his products and service. He told us about the membership and we signed up. Enjoyed our visit with him.
Jordan was awesome and very knowledgeable and flushing my tankless water heater as we were talking he did suggest that there is a maintenance free ( I'm not sure) ,if it's called a softener or what it is but I would not have to ever flush my system again with this device. I really would like more information about what this is that he's talking about.
We had a burst pipe with flooding in the basement. Excellent quick service. Very professional, personable and knowledgeable. They will be my go to for any plumbing needs.
I have used Covenant Plumbing for all of my plumbing needs for the last 8 years. Delayne and Lori are very responsive, trust worthy and reasonable. They installed a tankless water heater at my house. The unit itself had issues from the start and after contacting Delayne about the issues, they worked with the…
Excellent service. Prompt response and the technicians were courtesy and friendly. Would recommend to anyone.
Quick to respond and repair.
Quick response and diagnosis. Technicians are friendly, expierenced and explain what repairs are needed.
Today was water heater flush and house inspection. They took great care with booties. I was overwhelmed with the quotes
Knowledgeable , efficient and kind service. Able to get me in quickly. Kept me informed of service time. Answered all of my questions thoroughly and gave me options.
Cameron and Devin were professional punctual and courteous!
Shane was very professional and listened to my questions and answered them in a manner that I could understand. Originally he was coming to give me an estimate on replacing my tankless water heater. He asked when it had been flushed and wanted to know if I wanted him to flush the system. I said yes, and he was…
Beware of their bundling pricing!!! They do this because the labor rate is so high they don’t want you to see how much you are being jabbed. They put in a 40 gallon water heater and a new shut off valve on a weekday at a rental property cost $2200. I had a 50 gallon power vent water heater and a shut off valve…
I’ve used covenant twice now, and both times have had a great experience. Their staff is professional and polite, and would highly recommend.
The technicians did a awesome job Thank you
Friendly, prompt, thorough, good value.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 130 | $295–$931 |
| Toilet repair | 116 | $228–$554 |
| Water heater installation | 115 | $1.4k–$2.8k |
| Drain cleaning | 108 | $248–$502 |
| Faucet repair | 97 | $228–$721 |
| Sump pump installation | 67 | $1.0k–$2.4k |
| Faucet installation | 59 | $276–$888 |
| Plumbing leak detection | 57 | $173–$503 |
